Questions & Answers

Q: QuestionDoes this security system require a TV for setup?

• A:Answer No, a TV or monitor is not required for setup or viewing. Setup can be done through the app on your smartphone or tablet via Bluetooth.

Q: QuestionHow is the system powered?

• A:Answer The cameras are powered through a secure Power over Ethernet (PoE) connection, using a single RJ-45 ethernet cable for power, video, and audio.

Q: QuestionWhere is this security system designed and engineered?

• A:Answer This Night Owl security system is designed and engineered in the U.S.A.

Q: QuestionWhat is the resolution of the cameras?

• A:Answer The cameras have a 4K (3840 x 2160) resolution.

Q: QuestionIs this system compatible with any voice assistants?

• A:Answer Yes, this system is compatible with Google Assistant. You can stream camera footage to your TV using voice commands.

Q: QuestionCan I talk and listen through the cameras?

• A:Answer Yes, each camera has 2-way audio functionality, allowing you to both talk and listen.

Q: QuestionHow many cameras are included with this system?

• A:Answer This system includes 6 cameras.

Q: QuestionWhat type of audio features does this system have?

• A:Answer The system has two-way audio (talk and listen), a built-in siren, and preset voice alerts.

Q: QuestionDoes this security system require a TV or monitor for setup?

• A:Answer No, a TV or monitor is not required for setup. You can set it up directly from the app on your smartphone or tablet via Bluetooth.

Q: QuestionWhat is the resolution of the cameras?

• A:Answer The cameras have a 4K (3840 x 2160) resolution.

Q: QuestionCan I use voice commands with this system?

• A:Answer Yes, you can use voice commands with Google Assistant to stream camera footage to your TV or monitor.

Q: QuestionHow is the system powered?

• A:Answer The cameras are powered through a secure Power over Ethernet (PoE) connection, using a single RJ-45 ethernet cable for power, video, and audio.

Q: QuestionHow many cameras are included with this system?

• A:Answer This system includes 4 cameras.

Q: QuestionDoes It comes with a hard drive

Asked 3 weeks ago by Anonymous.

• A:Answer Yes, this system includes a pre-installed 2TB hard drive for local video storage. — Night Owl SP Digital Support Team

  Answered 2 weeks ago by Night Owl

  
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Q: QuestionWhen it rains or snows does it take many many pictures of the rain or snow,? Or is it smart and it does not do this?

Asked 4 months ago by MichaelJ.

• A:Answer Great question! The Night Owl 12 Channel 4K Wired NVR System uses advanced AI-based detection to help reduce false alerts from things like rain, snow, or insects. The system is designed to recognize human and vehicle movement, which helps filter out environmental motion that isn't relevant. That said, in heavy rain or snowfall—especially at night when the infrared or spotlight is active—you may still receive some false alerts. Proper camera angle and motion zone settings can also help minimize this. If you need help adjusting your detection zones or sensitivity, our Support Team is happy to assist at 1-866-390-1303. —Night Owl SP Digital Support Team

  Answered 3 months ago by Night Owl

  
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Q: Questionwhat is the maximum distance allowed between camera and NVR using extensions beyond the included 60 ft

Asked 4 months ago by cjpp.

• A:Answer Great question! For the Night Owl 4K Wired NVR System, the included BNC cables are typically 60 feet long, but you can extend that distance using compatible extension cables. Maximum Extension Distance: The maximum recommended distance per camera is 180 feet using Night Owl-approved BNC extension cables with a built-in amplifier (also called “video power balun” cables). Without an amplifier, the signal may degrade after about 100 feet, especially for 4K video. Important Tips: Always use high-quality, shielded extension cables rated for 4K to maintain video quality. Avoid chaining multiple low-grade cables together, which can lead to signal loss. If you’re running long cable distances outdoors or through walls, ensure the cables are rated for that use. For help choosing the right extension setup, give our Support Team a call at 1-866-390-1303. —Night Owl SP Digital Support Team

  Answered 3 months ago by Night Owl

  
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Q: QuestionI am interested in purchasing the BNVR8-122-6L-B camera and recording system, but wanted to know if I also purchase a Night Owl camera DB-DBW2 are they compatible so that the video from the doorbell can also be recorded on the NVR?

Asked 5 months ago by Compatibility.

• A:Answer Thanks for your interest! The BNVR8-122-6L-B is a wired 4K NVR system, while the DB-DBW2 is a wireless video doorbell camera. At this time, the DB-DBW2 video doorbell is not compatible with Night Owl’s wired NVR systems, including the BNVR8-122-6L-B. The doorbell works through the Night Owl Protect mobile app and records to the cloud (if subscribed) or to a microSD card—not to the NVR hard drive. We’re always working to expand compatibility, but for now, these devices operate separately within the Night Owl ecosystem. If you’d like help finding a system that works seamlessly with the doorbell, our support team can guide you to the best match. — Night Owl SP Digital Support Team

  Answered 5 months ago by Night Owl

  
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