Questions & Answers

16 Questions & 50 Answers
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  • Question
    Do the cameras run cable wires to the DVR, or do they only need to be plugged into electrical outlet? And how long are the plug cords on cameras?   (5 Answers)

    By Moto December 25, 2016.

    Answers
    • Best 
      Answer

      The cables plug directly to the dvr and the cords are 60' long that come with the system.

      By Mvnup8 January 18, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    are the Cameras wired and if they how much wire does it come for each camera?   (5 Answers)

    By Mitch February 14, 2017.

    Answers
    • Best 
      Answer

      Per the item description it comes with 60ft of cable for each camera. What's Included 2 x 4-Way Camera Power Splitter 4 - 60 ft. Bundles of Camera Cable 4 - Indoor/Outdoor 1080p Wired Infrared Cameras 6 ft. HDMI Cable,RJ-45 Cable (Ethernet) 8 Channel 1080p DVR with Integrated Battery Backup and pre-installed 1 TB Hard Drive DC 12V/5A DVR Power Adapter Mounting Hardware and Screws Remote Control (Includes Batteries) Software CD,Quick Setup Guide USB Mouse

      By PghEagle February 16, 2017.

    • Question
      Do you have to have wifi? I don't see that it does. Making sure b/c do not have internet. Looking for something that does not need wifi. Thanks   (4 Answers)

      By Stephie February 14, 2017.

      Answers
      • Best 
        Answer

        No. You do not have to have internet for this to work. The internet is so you can view the cameras on your phone and to adjust the time.

        By BE19101 February 14, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can you view this on your Android phone   (2 Answers)

      By shelbymac April 22, 2017.

      Answers
      • Best 
        Answer

        Yes, this system is compatible with all Apple and Android smart phones and tablets. Thanks for choosing Night Owl!

        By Night Owl April 24, 2017.

        • Brand Representative
    • Question
      CAN THE CAMERAS B PUT OUT IN THE RAIN   (3 Answers)

      By TRAILERMAN March 15, 2017.

      Answers
      • Best 
        Answer

        Yes, the cameras can be placed Indoors or Outdoors. However, we strongly recommend placing all Outdoor cameras under minimal protection of some kind, such as an eave or awning. Overexposure to the elements will drastically reduce their lifespan. Thanks for choosing Night Owl!

        By Night Owl April 13, 2017.

        • Brand Representative
    • Question
      Can it be set to always record 24/7, or do you have to set it to motion/heat activation? Thanks   (3 Answers)

      By Jazz360 March 15, 2017.

      Answers
      • Best 
        Answer

        Yes, you can switch the record settings to 24/7 record, though this will eat through your HDD space much quicker. Thanks for choosing Night Owl!

        By Night Owl April 13, 2017.

        • Brand Representative
    • Question
      How difficult is it to install, do you need to hire an electrician?   (5 Answers)

      By Granny March 15, 2017.

      Answers
      • Best 
        Answer

        It depends on your level of comfortability with technology and cable installation. Running the cables through your walls or attic, tends to be the difficult part of installation that many customers hire installers for. Thanks for choosing Night Owl!

        By Night Owl April 13, 2017.

        • Brand Representative
    • Question
      I only have a windows laptop for remote viewing will that work?   (3 Answers)

      By George March 15, 2017.

      Answers
      • Best 
        Answer

        Yes, our CMS software if compatible with PCs and Macs. Our HD Application, however, does not function with Windows phones. Windows PC will be fine though. Thanks for choosing Night Owl.

        By Night Owl April 13, 2017.

        • Brand Representative
    • Question
      Doe's adding100 ft to the 60ft cable degrade the quality of the video and are the cameras weather proof   (5 Answers)

      By Retlaw December 28, 2016.

      Answers
      • Best 
        Answer

        Good afternoon, Our cameras are rated IP 65, these will be all weather proof under this ratings. Best regards.

        By Night Owl January 5, 2017.

        • Brand Representative
    • Question
      In the description it shows this model as having two-way audio. Is that correct? And does it record audio also?   (1 Answer)

      By Lm June 1, 2017.

      Answers
      • Answer

        Good Afternoon. The DVR with this system has both Audio Input and Audio Output ports. However, it does not come with audio enabled cameras. You can purchase a microphone and attach it to a select number of cameras and also connect the DVR to an amplified speaker. Yes, it is capable of recording audio. Thanks for choosing Night Owl!

        By Night Owl June 1, 2017.

        • Brand Representative

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