A:Answer Hi Ozzie. Some noise and vibration from the espresso machine is normal during operation. It uses a vibration pump, which naturally produces a humming sound and slight movement, especially while brewing. If the vibration seems excessive or unusually loud, it may be due to the surface it's placed on or loose components. If you're concerned, our Customer Service Team at 1-855-427-5127 is here to help review your case and explore possible solutions that may be available to you.
