“I ordered the special edition before this promotion was announced, and it hasn't shown up on the order now. I tried contacting CS but they said they don't know how to fix it. Anyone else having the same problem?”
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I have the same issue. I preordered Smash the moment the game could be preordered MONTHS ago and so now that this was added as a bonus it doesn't appear I'll get it as it doesn't show on my preorder. You'd think they'd just automatically update their system, but BestBuy isn't very good with their online services. I called Support too but I was left on hold for nearly 30 minutes until I eventually got hung up on. I might consider canceling my preorder and ordering again and see if it makes a difference (although honestly, those of us who preordered months ago should get preference on these bonuses and I feel like they might end up being limited).
Sorry, there was a problem. Please try again later.It came only with the promotion of ordering in advance.
Sorry, there was a problem. Please try again later.They come in separate packages I believe
Sorry, there was a problem. Please try again later.All I know is that I ordered it on the day the game came out and I got the collector coin too.
Sorry, there was a problem. Please try again later.No.
Sorry, there was a problem. Please try again later.Received my order on the release date, as promised. Good luck!
Sorry, there was a problem. Please try again later.No, mine came complete
Sorry, there was a problem. Please try again later.I contacted support and they just sent me a new coin.
Sorry, there was a problem. Please try again later.They shipped mine to the store and I had to go pick it up.
Sorry, there was a problem. Please try again later.Nose
Sorry, there was a problem. Please try again later.