Questions & Answers

Q: QuestionHi, Is bestbuy shipping the newest model of the commercial 2450 treadmill (NTL 17221) or are they shipping the old model NTL17219? Thanks,

Asked 4 years ago by Musclgn.

• A:Answer In the description it says model number NTL17219 so to me that would mean it is the older model.

  Answered 4 years ago by sfmarzen

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Q: QuestionCan my television be hooked up to the screen?

Asked 6 years ago by MaryAnn.

• A:Answer No, it cannot

  Answered 6 years ago by Stephen

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Q: QuestionI have a screened in porch that I would like to place the treadmill in. It does get rather cold in there in the winter months and hot during the summer. Would this impact the performance of the machine or damage it?

Asked 6 years ago by Jeff.

• A:Answer The cold can definitely affect it. It’s written in the the warranty as well that if you keep it in a garage or a covered porch it voids the warranty. So if anything goes wrong bring it into the house and then make the warranty claim LOL

  Answered 5 years ago by Dani

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Q: QuestionWhat size mat does this treadmill need?

Asked 4 years ago by Busydaddy.

• A:Answer Busydaddy Thanks for inquiring about a mat to protect your floor beneath your treadmill. This treadmill measures 81.1”l x 39.2”w x 70.9”. As the treadmill feet are positioned slightly closer together than these measurements, we recommend a floor mat that is 40”w x 80”l. We manufacture them at that measurement. Please feel free to contact us with any further questions you may have at [email protected]. Thanks -NordicTrack

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionIs the screen adjustable (can it be tilted either up or down)?

Asked 5 years ago by Belgreen.

• A:Answer It can be tilted slightly, but not much.

  Answered 5 years ago by jennyaVerified Purchase

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Q: QuestionHow does iFit work? Does it connect to the WiFi?

Asked 6 years ago by Elizabeth.

• A:Answer Yes, the treadmill connects to a WiFi network, and all workouts, progress, and controls made by the trainer is streamed throughout the workout. The trainer will adjust the speed and incline as you go, with the opportunity to override it for any reason. It’s pretty awesome!

  Answered 6 years ago by RyanVerified Purchase

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Q: QuestionWill this treadmill still work if I chose not to renew the iFit subscription? Or will many of the useful features be crippled with frequent messages telling me to renew?

Asked 6 years ago by Jdog.

• A:Answer You can still use the treadmill, the workouts will be disabled so you can only use the manual functions

  Answered 6 years ago by Stephen

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Q: QuestionCan you use an extension cord to plug in this treadmill?

Asked 2 years ago by Extension.

• A:Answer No, it's recommended not to use an extension cord and this could void your warranty per Nordictrack.

  Answered 2 years ago by Kiwi

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Q: QuestionWhat is the actual length of the belt, not just the 60 inches of the surface area, but the length end to end if it were cut and laid out flat?

Asked 3 years ago by RVDowning.

Q: Questiondoes the commercial 2450 have a camera

Asked 4 years ago by Anonymous.

• A:Answer Hi there. This treadmill does not have a camera. The live trainer on iFIT can, however, track your progress if you sync up your heart rate monitor with the iFIT app as you participate in a live session. We see you and support your progress toward your fitness goals. Contact us at [email protected] if you have further questions. Thanks - NordicTrack

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionThere seems to be conflicting answers. Does iFit work with Bluetooth headsets?

Asked 4 years ago by bluejay.

• A:Answer Bluejay This treadmill can pair with a device through Bluetooth )or through a 3.5 mm male to male audio cable) to play audiobooks or music using the console speakers. But it does not currently have bluetooth pairing with a headset. This treadmill can also pair with a Bluetooth capable heart rate monitor. Please contact us with other questions by emailing [email protected]. Thanks -NordicTrack

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat is the difference between the 2021 1750 & the 2450 models?

Asked 4 years ago by SharonV.

• A:Answer SharonV These treadmills can be most easily compared on the NordicTrack website at nordictrack.com/treadmills. At first glance, the biggest difference between these models is the screen size and motor power. The 1750 has a 10” touchscreen, whereas the 2450 has a 14” touchscreen. The motor power is slightly different as the 1750 has a 3.75 CHP, the 2450 has 4.00 CHP. The tread belts are the same size, they go the same speed, and both have a -3% decline to 15% incline available. Each come with a 1-year iFIT membership. Contact us directly at [email protected] if you have further questions. Keep your fitness a high priority and you’ll feel great! Thanks -NordicTrack

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionDoes this come with the chest strap?? Thanks

Asked 4 years ago by DB4ever.

• A:Answer DB4ever If you are referring to an emergency stop feature, there is a key that can be attached to you in case of any falls that will automatically signal the equipment to stop when it's pulled. If you are referring to some other kind of chest strap, please email us for more clarification at [email protected]. Thanks - NordicTrack

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: Questionis the tread fully assembled when delivered ?

Asked 4 years ago by skip.

• A:Answer skip This treadmill will not arrived already assembled as this complicates shipping and delivery. To ensure a smooth assembly, we recommend two people work together. The steps are made easier by following along with the 3D instructions provided on the free app called BILT. Just enter the model you are putting together and it provides very detailed instructions. This treadmill averages about two and a half hours to assemble. Let us know if we can offer further assistance by emailing us at [email protected]. Thanks - NordicTrack

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionNordicTrack Comm 2450 Can i put this treadmill in a basement that has a ceiling height of 7 feet 3 inches ??

Asked 4 years ago by JJK.

• A:Answer JJK The treadmill itself would fit fine in a basement with this ceiling height, as it stands just over six feet high when folded up. For use, the user height would be limited at that ceiling height. Step-up height on this machine is about 10.8 inches. With a ceiling height of 7 ft 3 in, this would give you 6 ft 4 inches from the treadmill belt to the ceiling. As long as the user is shorter than that, you should be fine. However, I would also consider if there are any tight spaces to get the equipment pieces through in order to place it in the basement. This heavy duty equipment can be difficult to move once assembled, and would probably require partial disassembly in order to remove it from a basement. Email us directly at [email protected] with any further questions. Thanks - NordicTrack

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionDo you have this in stock?

Asked 5 years ago by David.

Q: QuestionWhat is the shipping weight and box dimension?

Asked 5 years ago by girlontherun.

• A:Answer Weight is 350. Box was about 85inches long, 42 inches wide, and 15 inches tall.

  Answered 4 years ago by Ninja323Verified Purchase

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Q: QuestionI read somewhere that this model comes cable ready for tv is that true?

Asked 5 years ago by TonyD.

• A:Answer It does come ready for iFit programs but don't believe it's ready to play cable tv. Perhaps the usb charge cable port lead to people thinking that? At any rate I don't see that functionality on mine at all.

  Answered 4 years ago by Laurel

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Q: Questionwill this work in manual mode without a Wifi connection? I'm fine with manual mode and doing my own exercise, but sometimes I have a shotty wifi connection

Asked 5 years ago by vk.

• A:Answer Yes. You can’t do iFit obviously but you can do manual mode. I know this because we had new Wi-Fi replaced recently and it wasn’t available for one of the days when I was working out and it worked just fine.

  Answered 5 years ago by Dani

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