“We purchased an Onkyo TX-SR373 receiver and a Samsung 4 K Blue ray player UBD-M8500 on 12/15/2017, we hooked them all up and when we tried to have the blue ray play movies the receiver shuts everything off, why?”
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Make sure things are not getting too hot. Electronics have thermal protection fuses. If you have enough airflow around your devices call the phone number that came with your unit and they should send you a new one.
Sorry, there was a problem. Please try again later.make sure you have all power cables connected to a good power surge adapter.
I would recommend:
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