Questions & Answers

Q: QuestionWhy is Inverter technology beneficial in this microwave?

• A:Answer Inverter technology delivers constant power, unlike traditional microwaves that pulse power, resulting in more even cooking and preventing cold spots or rubbery food.

Q: QuestionDoes this microwave have a turntable?

• A:Answer Yes, this microwave has a 16.5" glass turntable.

Q: QuestionDoes the Panasonic microwave have a child lock feature?

• A:Answer Yes, this model has a control lockout feature that disables the control panel to prevent accidental activation.

Q: QuestionHow many preset cooking programs does the microwave offer?

• A:Answer This microwave offers 10 preset cooking programs.

Q: QuestionWhat type of display does this microwave have?

• A:Answer This microwave features an LED display with touchscreen controls.

Q: QuestionWhat is the difference between the NN-SD987SA, the NN-SD975S and the NN-SD945S? They all seem to be the same size with very similar controls? Thanks!

Asked 7 years ago by zacherylee.

• A:Answer The NN-SD945S is a Panasonic Genius microwave, but not a Panasonic Genius "Prestige". This means it has the regular stainless steel enclosure, regular glass window, standard main control knob; and when comparing it to the SD975S a major functional difference is that it lacks the new Cyclonic Wave technology. The NN-SD975S is a Panasonic Genius Prestige version which means it has the upgraded Fingerprint-Free stainless enclosure, half-mirror glass window, main control knob with blue led ring, and other Prestige features; but Panasonic doesn't really articulate clearly what makes a unit a Prestige. This model does include the new Cyclonic Wave technology. Cyclonic Wave tech incorporates a wave generator that rotates inside the wall that "spreads the microwaves around" (my words, not Panasonic's) and this is designed to result in more even cooking of the food with fewer hotspots. The NN-SD987SA is a Panasonic Genius Prestige model that is mostly similar to the NN-SD975S, but lacks the Cyclonic Wave technology. Looks like Panasonic may have superseded this model with the SD975S. I just bought an SD987SA and it includes interior led illumination. Panasonic indicates this in their specs for this model. However, there is nothing in the specs for the SD945 or SD975 models about interior lighting, so don't know for sure what's going on there. I do know that the SD987SA has worked out great for us.

  Answered 7 years ago by TRose

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Q: QuestionMy microwave shows a code H98 why is that?

Asked 6 years ago by Zo.

• A:Answer H98 means the component that produces the microwaves is fried. It costs more to have it replaced than to buy a new microwave, so if it isn't under warranty, throw it away and start shopping.

  Answered 5 years ago by Anthony2816

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Q: QuestionWhat are the exterior dimensions of this unit?

Asked 14 years ago by Anonymous.

• A:Answer The exterior dimensions of this 2.2 cft microwave oven are as follows: Height : 14in Width: 23 7/8 inches Depth: 19 7/16 inches

  Answered 14 years ago by Panasonic Team

  
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Q: QuestionWe just bougth this microwave. When we push the button it dosen[t open automatic, it just relases it and you have to pull the door. Is it that way?

Asked 8 years ago by clvp32.

• A:Answer I have not had that problem with mine. When I push the button it pops open.

  Answered 7 years ago by CallieVerified Purchase

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Q: QuestionWhen microwaving is over, how long does it beep?We currently have a Frigidaire which beeps 5 times when cooking is over and then 5 times every 10 seconds until you open the door. VERY annoying! Wondering what this one does.

Asked 10 years ago by Willie.

• A:Answer This also beeps 5 times, but then to let you know your food is inside, 'YOUR MEAL ENJOY' scrolls constantly across the LED pad, but without any additional sounds...

  Answered 10 years ago by thumper

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Q: QuestionIs it made in America?

Asked 13 years ago by CuriousJenn.

• A:Answer ha ha....is anything?

  Answered 10 years ago by dougiefresh

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Q: QuestionWhere is the number key pad

Asked 7 years ago by Rapjr.

• A:Answer This does not use a number pad, it will use a dial.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow is it vented..on the side or front?

Asked 14 years ago by Leanne.

• A:Answer Hi Leanne! The vent is located on the back of the oven. Thank you.

  Answered 14 years ago by Panasonic Team

  
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Q: Questionwhat happens if it breaks down in the first year?I get a code that the magnatron is shot? It has not even been in use a year!

Asked 13 years ago by jss3232.

• A:Answer If you purchased the Geek Squad Prortection take it back to the store and they will give you a new one, if no Geek Squad protection it is covered under the Panasonic 1 year warrenty, contact Panasonic.

  Answered 9 years ago by Geff

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Q: Questionwhat is the finish of the interioris the inside if this microwave stainless steel ?

Asked 14 years ago by Steve.

• A:Answer No, the inside is painted white.

  Answered 14 years ago by Flyin Brian

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Q: QuestionWhat trim kit it ordered with this?

Asked 6 years ago by Anonymous.

• A:Answer I did not order any trim kit with it and have not found a need for one.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionHow is the cooking times set since there is no number pad? Explain the dial on this oven

Asked 5 years ago by Braz.

• A:Answer rotating the dial it shows minutes and hours on the screen. When set to correct value press start button

  Answered 5 years ago by REX1976Verified Purchase

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Q: QuestionDoes this microwave have a trim kit available for it?

Asked 7 years ago by Lolli.

• A:Answer Yes it does. In two sizes

  Answered 7 years ago by CharlieVerified Purchase

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Q: QuestionDoes it have a light inside when it is just being filled with food, not just when it is running...I have a Sharp now and the light only goes on when the micro is cooking something, I want a light when I am putting food in it...

Asked 7 years ago by Jananna.

• A:Answer The light is on when the door is opened

  Answered 6 years ago by MicrocookVerified Purchase

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