Questions & Answers
- Model:
- KX-TGD862G
- |
- SKU:
- 6479122
Q: QuestionI only have a cell phone. I do not have a landline. Will this system work with this setup?
Asked by LDD9323.
- A:Answer This is a difficult question to answer because there are several things to think about: 1. Does it let you use the handsets to make calls using your cell phone service and to receive calls using your cell phone service? Yes, it does that. A little wonky to set up, but not difficult. The steps are clearly listed, and it works. 2. Does this let your answer machine on the the main unit or your cell phone to record messages from unanswered calls? No, it does not. The unit is not designed to do that, and I'm sure there are various technical reasons why this was not implemented in the technology, but the main unit is physically incapable of "hearing" a cell phone service to accept a voice message from a caller. And as an added twist, your cell phone will also not record a voice message from someone who tried to call you but left a message. So caveat emptor! Unfortunately, for those of us who bought this for this very reason - this isn't something clearly specified in the available pre-sale literature.
Answered by STEPHENM
Q: QuestionIs there a way to know which cell line a call is coming from, such as different ring tones?
Asked by Anonymous.
- A:Answer Hi there! Yes, you can enable the "Ring as Cell" feature to know which cell line a call is coming from. Once this is set to "On," the handset and base unit will use the same ringer tone as your cellular phone. This needs to be enabled for both connected cell phones. - S
Answered by Panasonic Team
Q: QuestionDo you have to have a land line for the link to cell to work?
Asked by Taylor.
- A:Answer No. You just have to have bluetooth phones.
Answered by HPcomputerreview
Q: QuestionDoes it have a headphone jack?
Asked by Edna.
- A:Answer Hello Edna! No, this phone does not have a headphone jack. Hope this helps! - S
Answered by Panasonic Team
Q: Question1 - Can talking caller ID be turned off? 2 - Can caller announce be turned off? 3 - Do you make a model that allows a headset to be attached to it?
Asked by Georgia.
This question was asked about the related product: Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
- A:Answer Hi Georgia! Yes, the talking caller ID can be turned off, and the caller announcement can also be disabled. While this particular model does not include a headset jack. We do have models that support headset connections. For a 4-handset system with a headset jack, we recommend looking at the KX-TG994SK or KX-TGF944. - S
Answered by Panasonic Team
Q: QuestionHow can I use a headset with this phone?
Asked by JayD.
- A:Answer Hi Jay! You can use a Bluetooth headset with this phone. However, it does not support wired headsets, as it does not have a headset jack. - S
Answered by Panasonic Team
Q: QuestionIs there a way to block all those spam calls from coming in
Asked by Sunshine.
- A:Answer Hi there! We could recommend turning on the Automated Call Block feature that requires any new caller to type a code before calling in. These spam calls should not be able to call in afterwards. We hope this helps! - F
Answered by Panasonic Team
Q: QuestionWhat are the model numbers of the newest cordless phones with 4 or 5 handsets?
Asked by Texasgal.
- A:Answer Hi there! The newest cordless phone models available with 4 or 5 handsets include KX-TGF944, KX-TG994SK, KX-TGF975S, and KX-TGD864. Hope this helps! - S
Answered by Panasonic Team
Q: Questionwhat does it mean by open box
Asked by Candy.
This question was asked about the related product: Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim
- A:Answer Hi Candy! An open box product means the original packaging has been opened, but the item itself is usually in excellent condition and fully functional. It may have been returned, inspected, or used for display purposes and is not sold as brand new. Please note that open box items do not come with a manufacturer’s warranty, so it’s important to consider this when making your purchase. - S
Answered by Panasonic Team
Q: QuestionWill this phone plug directly into modem
Asked by AntiBuckeye.
- A:Answer Hello! As the phone system was not tested for this type of usage, only with a landline connection, we encourage you to check directly with the telephone service provider for information. Please note that if you encounter issues with the sound or related to Caller ID services when using VoIP, the phone may require a DSL/ADSL filter to be installed on the line by your telephone service provider. - S
Answered by Panasonic Team
Q: Questioncan i coonect this to my own answering machine
Asked by jb.
- A:Answer We did, we have service with Kinetic and it works fine.
Answered by user409249
Q: QuestionWhat is the size of the display on handsets
Asked by henri.
- A:Answer Hello there! The display of the handset has a diagonal of 1.6 inch (4.cm) in size and a resolution of 103 x 65 pixels. We hope this helps! - F
Answered by Panasonic Team

Q: Questioncan you retrieve all you contacts after you deleeted them
Asked by Tommy.
- A:Answer Contacts are imported from your cell phone. If you delete them from the Panasonic system you can always restore them from your cell phone/s.
Answered by itguy
Q: QuestionWill this phone system connect to my internet modem via wifi or does it require a wire connection?
Asked by MikeB.
- A:Answer Hello Mike! This landline phone system requires a wired connection to work, you can connect it with a wire to your modem as long as it is properly configured by the provider. Hope this helps! - F
Answered by Panasonic Team

Q: QuestionIs the Panasonic Telephone - answering machine Model KX TGD864S bluetooth accessible?
Asked by Ray.
- A:Answer You can connect a bluetooth headset to the system to support using your landline with your bluetooth headset.
Answered by itguy
Q: QuestionWhat over the ear headsets are compatible with Panasonic KY-TGD864 phones or KY-TGE645 phones?
Asked by LoriD.
- A:Answer Hi there! The KX-TGD864 does not have a headset jack and it only compatible with Bluetooth headsets. The KX-TGE645 does feature a headset jack and is compatible with over-the-ear headsets that have a 2.5mm headset jack, including the Panasonic KX-TCA93, KX-TCA430 headsets. Hope this helps! - S
Answered by Panasonic Team

Q: QuestionCannot access the answering machine voice on the base. It doesn't play on the base phone so no one, including me, cannot hear the message. Any advice
Asked by nat.
- A:Answer Each handset has volume control and the ability to announce caller ID, ring when called and have the live audio for the caller leaving a message. If you can't hear the live audio or caller ID, the volume for the handset is turned to full minimum/off. This can be adjusted while a message is being left, while the unit is ringing or in settings while the system is idle.
Answered by itguy
Q: Questionis a landline required or can this be a cellular extension?
Asked by inquirer.
- A:Answer Just landline
Answered by Ruth
Q: QuestionDoes this product have headset capability?
Asked by sabcpa.
- A:Answer Ive never used it but the main base phone does support a headset.
Answered by JasonN
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