Questions & Answers

Q: QuestionDoes this unit have the key finding feature?

Asked 4 years ago by BeckyB.

• A:Answer Hi Becky! Yes, by registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached. The key detector model number is KX-TGA20. -A

  Answered 4 years ago by Panasonic Team

  
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Q: QuestionIf paired with a cell phone, will the Call Block feature block calls on the cell phone as well?

Asked 4 years ago by CindyB.

• A:Answer Hi Cindy! No, if you pair your cell, you are still using the landline service, therefore you can only block calls that are coming to your landline, not your cell. -A

  Answered 4 years ago by Panasonic Team

  
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Q: QuestionDoes this model also have a Range Block feature that's a feature in earlier models? If yes how many Range numbers can you block?

Asked 4 years ago by Phoenix.

• A:Answer Hi! Single phone numbers and ranges of numbers can be stored in the call block list up to 1,000 items in total.-M

  Answered 4 years ago by Panasonic Team

  
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Q: QuestionDoes it have wake up alarm

Asked 4 years ago by Anonymous.

• A:Answer Hi! It does have an alarm. -M

  Answered 4 years ago by Panasonic Team

  
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Q: QuestionDoes the Link2Cell have integration with Zoom calling if app is installed on Bluetooth enabled cell phone?

Asked 4 years ago by Zoom.

• A:Answer Hi! No, Zoom will not work on the landline phone. -M

  Answered 4 years ago by Panasonic Team

  
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Q: QuestionWhat is the Headset Profile (HSP) specification for a Bluetooth headset for the base unit?

Asked 4 years ago by Anonymous.

• A:Answer This model has both HSP and HFP. The Bluetooth is 4.2. -M

  Answered 4 years ago by Panasonic Team

  
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Q: QuestionRegarding the automatic robocall blocker. Can this be turned off or not. Reason why I ask is because my doctors office leaves automated appointment reminders. I would think that this type of message would be categorized as a robocall.

Asked 4 years ago by Vince.

• A:Answer Yes, robocall blocker can be turned off by pressing MENU#787 #C

  Answered 2 years ago by Panasonic Team

  
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Q: QuestionIs this phone model ( KX-TGD862) compatible with Jitterbug Smart4?

Asked 1 month ago by Rose.

This question was asked about the related product: Panasonic - KX-TGD862G Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - White/Rose Gold

• A:Answer Hi there! We have not tested our phone with the Jitterbug Smart4 cell phone and we cannot guarantee compatibility. We hope this helps! - F

  Answered 1 month ago by Panasonic Team

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Q: QuestionDoes the main unit plug into power source and connect to phone lin?

Asked 1 month ago by Anonymous.

• A:Answer Hello there! The main unit needs to be plugged both into a power source and a telephone landline connection to work. We hope this helps! - F

  Answered 1 month ago by Panasonic Team

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Q: QuestionI only have a cell phone. I do not have a landline. Will this system work with this setup?

Asked 1 month ago by LDD9323.

• A:Answer Hi there! Yes, this system will work with your setup! You can connect your cell phone via Bluetooth and use the cellular line-only mode to operate through your cell line seamlessly. - S

  Answered 1 month ago by Panasonic Team

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Q: QuestionIs there a way to know which cell line a call is coming from, such as different ring tones?

Asked 1 month ago by Anonymous.

• A:Answer Hi there! Yes, you can enable the "Ring as Cell" feature to know which cell line a call is coming from. Once this is set to "On," the handset and base unit will use the same ringer tone as your cellular phone. This needs to be enabled for both connected cell phones. - S

  Answered 1 month ago by Panasonic Team

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Q: QuestionDo you have to have a land line for the link to cell to work?

Asked 2 months ago by Taylor.

• A:Answer No. You just have to have bluetooth phones.

  Answered 1 month ago by HPcomputerreview

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Q: QuestionDoes it have a headphone jack?

Asked 2 months ago by Edna.

• A:Answer Hello Edna! No, this phone does not have a headphone jack. Hope this helps! - S

  Answered 2 months ago by Panasonic Team

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Q: Question1 - Can talking caller ID be turned off? 2 - Can caller announce be turned off? 3 - Do you make a model that allows a headset to be attached to it?

Asked 3 months ago by Georgia.

This question was asked about the related product: Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim

• A:Answer Hi Georgia! Yes, the talking caller ID can be turned off, and the caller announcement can also be disabled. While this particular model does not include a headset jack. We do have models that support headset connections. For a 4-handset system with a headset jack, we recommend looking at the KX-TG994SK or KX-TGF944. - S

  Answered 3 months ago by Panasonic Team

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Q: QuestionHow can I use a headset with this phone?

Asked 3 months ago by JayD.

• A:Answer Hi Jay! You can use a Bluetooth headset with this phone. However, it does not support wired headsets, as it does not have a headset jack. - S

  Answered 3 months ago by Panasonic Team

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Q: QuestionIs there a wall mount with this

Asked 3 months ago by Ann.

• A:Answer Yes

  Answered 3 months ago by GeorgeAVerified Purchase

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Q: QuestionIs there a way to block all those spam calls from coming in

Asked 3 months ago by Sunshine.

• A:Answer Hi there! We could recommend turning on the Automated Call Block feature that requires any new caller to type a code before calling in. These spam calls should not be able to call in afterwards. We hope this helps! - F

  Answered 3 months ago by Panasonic Team

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Q: QuestionWhat are the model numbers of the newest cordless phones with 4 or 5 handsets?

Asked 4 months ago by Texasgal.

• A:Answer Hi there! The newest cordless phone models available with 4 or 5 handsets include KX-TGF944, KX-TG994SK, KX-TGF975S, and KX-TGD864. Hope this helps! - S

  Answered 4 months ago by Panasonic Team

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Q: Questionwhat does it mean by open box

Asked 4 months ago by Candy.

This question was asked about the related product: Panasonic - KX-TGD864S Link2Cell DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black with Silver Rim

• A:Answer Hi Candy! An open box product means the original packaging has been opened, but the item itself is usually in excellent condition and fully functional. It may have been returned, inspected, or used for display purposes and is not sold as brand new. Please note that open box items do not come with a manufacturer’s warranty, so it’s important to consider this when making your purchase. - S

  Answered 4 months ago by Panasonic Team

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