Questions & Answers

Name: Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 12GB Memory - 16GB Solid State Drive - HP finish in blizzard white
Brand: HP
SKU: 6111306
Price: 1045.99 USD
Rating: 4.7 (549 reviews)

Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 12GB Memory - 16GB Solid State Drive - HP finish in blizzard white

Model:: 27-R014; |
SKU:: 6111306

User rating, 4.7 out of 5 stars with 549 reviews.

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QuestionWhen I press the on button, my computer either says, "Check HDMI-IN Cable" and will not start. There is no HDMI cable connected or in use. How do I correct this problem?
Asked 7 years ago by KJ.
- Answer You are pressing the wrong button. You are pressing a button underneath on the right side of the monitor (when you are facing it). The power button is on the left side underneath the monitor
  Answered 7 years ago by beejay
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QuestionIs the drive solid state? Thank you.....
Asked 8 years ago by Laylaa.
- Answer Actually it has 2 hard drives 1TB for storage and a 16gb SSD for running applications and faster start-up
  Answered 8 years ago by sooner7265
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QuestionGot this one and it makes a humming noise while running, not loud but I can hear it if not playing music or video. Anyone else having this issue? I had a Toshiba all in one before and never experience such issue. Thank you.
Asked 7 years ago by HP27R014.
- Answer Yes... I understand you.. I am having the same issue with this computer and it was strange in the beginning being a new computer. I am thinking to talk with best buy because of that.
  Answered 7 years ago by Gusty
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QuestionDoes this computer have a split function on its monitor?
Asked 8 years ago by Sehwan.
- Answer Yes. You can actually split 4 ways and still function well.
  Answered 7 years ago by Nikki
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Questioncan I hook up another monitor to this computer for dual-monitor??
Asked 7 years ago by MikeC.
- Answer Yes, if the other monitor is WiFi capable.
  Answered 7 years ago by Greenie
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QuestionWill it hurt anything to plug in a 2.0 usb into the 3.o socket
Asked 7 years ago by tiny.
- Answer No, USB 3.0 are backwards compatible with 2.0 USBs as well.
  Answered 7 years ago by CommunityAnswer
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QuestionWhat are the M.2 specs on the 27-R014? I would like to replace the 1TB drive with an M.2 ssd.
Asked 7 years ago by Instagram.
- Answer Thank you for your question. In order to replace the 1tb HDD you would have to use a SATA to M.2 adapter. The Intel Optane module currently occupies the M.2 slot.
  Answered 7 years ago by HP Team
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QuestionJust purchased this computer and was told by an employee that it was the same as an Asus in stock I was looking at that had and independent graphics card. I took this home and found it has and integrated one. How will this do with handling gaming?
Asked 7 years ago by Joe.
- Answer Thank you for your question. This model does not have a dedicated GPU. There would be quite the performance with gaming and such versus a similar model with a dedicated GPU.
  Answered 7 years ago by HP Team
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QuestionCan the EXISTING SSD be upgraded? If so, what is largest capacity SSD, allowed?
Asked 7 years ago by instagram.
- Answer Thank you for your question. You could replace the Intel Optane memory module. Right now Intel does not make much larger sizes but it is something you could keep an eye on as the technology progresses. If you removed the Optane storage (and the features that go with it) all together, you could install an M.2 SSD and the sky is the limit on that. 512GB is a decent number when it comes to price per GB on an SSD.
  Answered 7 years ago by HP Team
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QuestionAfter using this computer,do you have to kept turning the mouse off or can you just leave it on without running down the batteries in it. Thanks
Asked 7 years ago by tiny.
- Answer You can leave both the mouse and keyboard switched on. They will automatically sleep when idle.
  Answered 7 years ago by Chris
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QuestionDo i have pay in order on order to utilize all of the Microsoft office programs? If so, is it the same price to renew each time?
Asked 7 years ago by Excitedsofar.
- Answer Yes, you must pay in order to have full rights to a copy Microsoft Office. Microsoft offers Office as a full purchase or a monthy subscription.
  Answered 7 years ago by CommunityAnswer
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QuestionWould I be able to plug in a console to it, such as an Xbox? Does it have the channel input?
Asked 7 years ago by Chad.
- Answer I am not familiar with the Xbox, but this computer does have an HDMI IN port, so if the Xbox has an HDMI OUT, I think it might work.
  Answered 7 years ago by gtdad
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QuestionHOW MANY USB PORTS DOES IT HAVE
Asked 7 years ago by INFO.
- Answer It has 2 USB-A 2.0 ports, 2 USB-A 3.1 ports and 1 USB-C 3.1 port
  Answered 7 years ago by Telstar
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Questiondoes it have a "sleep" mode and how does it work
Asked 7 years ago by helen.
- Answer Yes push the windows button on the bottom left. You will see a power button on the bottom left of the screen. Push this and you will see the choices sleep, shut down, restart. That is a windows10 thing. Took me a while to find it also.
  Answered 7 years ago by Shopper48
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QuestionHow do I upgrade this Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 12GB Memory - 16GB Solid State Drive - HP finish in blizzard white to Windows 11
Asked 7 months ago by Denise.
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QuestionI would like to change the screen of my computer 'Pavilion 27" Touch-Screen All-In-One - Intel Core i7', because this one suffered a little scratch.The computer continue working perfectly. My question is how much is for changing the screen
Asked 5 years ago by Frank.
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QuestionThe power button won't turn it onIt's all in oneBut if I press the lower right buttonIt will say check HDMI cable
Asked 5 years ago by red23.
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QuestionIt’s my first time buying a computer, is it necessary to buy to the protection and office 365??
Asked 5 years ago by Btv5668.
- Answer The whole protection is the best worry-free choice and office 365 has lots of benefits!
  Answered 5 years ago by Liria
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QuestionI have no sound, speaker in far low right corner is set at 100 any idea what's going on?
Asked 6 years ago by glr0964.
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QuestionIs the computer equipped to use an external blu ray dvd player?
Asked 6 years ago by karen.
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Showing 1-20 of 55 questions

Questions & Answers

Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 12GB Memory - 16GB Solid State Drive - HP finish in blizzard white

Q: QuestionWhen I press the on button, my computer either says, "Check HDMI-IN Cable" and will not start. There is no HDMI cable connected or in use. How do I correct this problem?

Q: QuestionIs the drive solid state? Thank you.....

Q: QuestionGot this one and it makes a humming noise while running, not loud but I can hear it if not playing music or video. Anyone else having this issue? I had a Toshiba all in one before and never experience such issue. Thank you.

Q: QuestionDoes this computer have a split function on its monitor?

Q: Questioncan I hook up another monitor to this computer for dual-monitor??

Q: QuestionWill it hurt anything to plug in a 2.0 usb into the 3.o socket

Q: QuestionWhat are the M.2 specs on the 27-R014? I would like to replace the 1TB drive with an M.2 ssd.

Q: QuestionJust purchased this computer and was told by an employee that it was the same as an Asus in stock I was looking at that had and independent graphics card. I took this home and found it has and integrated one. How will this do with handling gaming?

Q: QuestionCan the EXISTING SSD be upgraded? If so, what is largest capacity SSD, allowed?

Q: QuestionAfter using this computer,do you have to kept turning the mouse off or can you just leave it on without running down the batteries in it. Thanks

Q: QuestionDo i have pay in order on order to utilize all of the Microsoft office programs? If so, is it the same price to renew each time?

Q: QuestionWould I be able to plug in a console to it, such as an Xbox? Does it have the channel input?

Q: QuestionHOW MANY USB PORTS DOES IT HAVE

Q: Questiondoes it have a "sleep" mode and how does it work

Q: QuestionHow do I upgrade this Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 12GB Memory - 16GB Solid State Drive - HP finish in blizzard white to Windows 11

Q: QuestionI would like to change the screen of my computer 'Pavilion 27" Touch-Screen All-In-One - Intel Core i7', because this one suffered a little scratch.The computer continue working perfectly. My question is how much is for changing the screen

Q: QuestionThe power button won't turn it onIt's all in oneBut if I press the lower right buttonIt will say check HDMI cable

Q: QuestionIt’s my first time buying a computer, is it necessary to buy to the protection and office 365??

Q: QuestionI have no sound, speaker in far low right corner is set at 100 any idea what's going on?

Q: QuestionIs the computer equipped to use an external blu ray dvd player?

QuestionWhen I press the on button, my computer either says, "Check HDMI-IN Cable" and will not start. There is no HDMI cable connected or in use. How do I correct this problem?

QuestionIs the drive solid state? Thank you.....

QuestionGot this one and it makes a humming noise while running, not loud but I can hear it if not playing music or video. Anyone else having this issue? I had a Toshiba all in one before and never experience such issue. Thank you.

QuestionDoes this computer have a split function on its monitor?

Questioncan I hook up another monitor to this computer for dual-monitor??

QuestionWill it hurt anything to plug in a 2.0 usb into the 3.o socket

QuestionWhat are the M.2 specs on the 27-R014? I would like to replace the 1TB drive with an M.2 ssd.

QuestionJust purchased this computer and was told by an employee that it was the same as an Asus in stock I was looking at that had and independent graphics card. I took this home and found it has and integrated one. How will this do with handling gaming?

QuestionCan the EXISTING SSD be upgraded? If so, what is largest capacity SSD, allowed?

QuestionAfter using this computer,do you have to kept turning the mouse off or can you just leave it on without running down the batteries in it. Thanks

QuestionDo i have pay in order on order to utilize all of the Microsoft office programs? If so, is it the same price to renew each time?

QuestionWould I be able to plug in a console to it, such as an Xbox? Does it have the channel input?

QuestionHOW MANY USB PORTS DOES IT HAVE

Questiondoes it have a "sleep" mode and how does it work

QuestionHow do I upgrade this Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 12GB Memory - 16GB Solid State Drive - HP finish in blizzard white to Windows 11

QuestionI would like to change the screen of my computer 'Pavilion 27" Touch-Screen All-In-One - Intel Core i7', because this one suffered a little scratch.The computer continue working perfectly. My question is how much is for changing the screen

QuestionThe power button won't turn it onIt's all in oneBut if I press the lower right buttonIt will say check HDMI cable

QuestionIt’s my first time buying a computer, is it necessary to buy to the protection and office 365??

QuestionI have no sound, speaker in far low right corner is set at 100 any idea what's going on?

QuestionIs the computer equipped to use an external blu ray dvd player?