A:AnswerHi Rachel, we are not in any way affiliated with Ematic-PBS Playtime Pad. The PBS KIDS Playtime Pad (PBSKD12B) is a full-featured 7” kid-safe tablet that reinforces fun, interactive learning experiences. It comes with more than 25 preloaded games and 5+ hours of installed videos for offline viewing. Stream 100+ additional hours of videos through the PBS KIDS Video App and download video clips, songs, music videos and other content that teach literacy, math, science, social skills and school readiness. This tablet is equipped with parental controls that let you manage and customize your child’s experience. To know more about this product you may call our customer service hotline 1-833-909-2673, Mondays to Fridays from 9am to 5pm PST. Or email us at [email protected]. Hope to hear from you soon!
A:AnswerHi, Safe Environment Activated meaning it is in Kids Mode and a safe space for kids to watch, play, and etc. To know more information about this product, you may call our customer service hotline 1-833-909-2673, Mondays to Fridays from 9am to 5pm PST. Or email us at [email protected].
A:AnswerHi Games, you will need a Google account in order to download third-party apps. Exit Kid Mode and open the Google Play store app to download more apps. We would like to assist and forward the user manual, please call our customer service hotline 1-833-909-2673, Mondays to Fridays from 9am to 5pm PST. Or email us at [email protected].
A:AnswerDear Bill, we deeply apologize for any inconvenience this has caused you. It is understandably frustrating that your PBSKD7200 is not working as expected. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss. We hope to hear from you soon.
