Questions & Answers

Q: QuestionDoes this device work with my home network?

• A:Answer Yes, this device uses ethernet connectivity to ensure a reliable connection to your home network.

Q: QuestionWhat other home automation products are compatible with this device?

• A:Answer The Philips Hue is also compatible with Zigbee and Wink home automation products.

Q: QuestionIs the Philips Hue compatible with Apple products?

• A:Answer Yes, the Hue is Apple HomeKit compatible.

Q: QuestionCan I control the Philips Hue lights with voice commands?

• A:Answer Yes, you can use Siri to control the lights.

Q: QuestionWhat is the maximum number of Hue products that can be controlled by a single bridge?

• A:Answer The Hue Bridge can connect up to 50 Hue or Hue-friendly bulbs.

Q: QuestionDoes the Philips Hue Bridge have internal storage?

• A:Answer Yes, the Philips Hue Bridge offers increased functionality through its internal storage.

Q: QuestionDoes this need to be in the same room as the light bulb if I’m using Alexa to control it?

Asked 5 years ago by Mcdick.

• A:Answer No, your bridge will be located in the same room as your internet router. You’ll then set up philips hue to work with Alexa and can have your echo device(s) in any room in your house. As long as they’re both connected to the same WiFi name, it will work. One just cannot be on “your_wifi” and the other on “your_wifi Guest”

  Answered 5 years ago by bcole2234Verified Purchase

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Q: QuestionI noticed it says “white,” if the e12 bulb im buying is both white and color, would it still work?

Asked 1 year ago by G.

Q: QuestionDoes this only work with you light bulbs or will it be compatible with other brands of bulbs as well as long? as they have the specifications such as Bluetooth or Wi-Fi that are needed.... does a brand matter??

Asked 2 years ago by yaknow1983.

• A:Answer The brand isn’t a factor

  Answered 2 years ago by DissatisfiedVerified Purchase

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Q: Questiondoes this use z-wave and is it amazon alexa compatible?

Asked 4 years ago by dave.

• A:Answer It is not Z-wave, it is ZigBee with compatibility with Philips Hue. Connection available to Google, Apple, Amazon, Samsung... Pretty much everyone.

  Answered 3 years ago by phrontisteriesVerified Purchase

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Q: QuestionDoes it work with Z Wave devices ?

Asked 4 years ago by Julio.

• A:Answer No. This is only for ZigBee devices, specifically Philips Hue.

  Answered 3 years ago by phrontisteriesVerified Purchase

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Q: QuestionDoes it work with 5ghz

Asked 4 years ago by Deonn.

• A:Answer Only 2.4 . Haven’t seen any hubs compatible with the 5ghz yet.

  Answered 3 years ago by LpismeVerified Purchase

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Q: QuestionDoes this need to be connected with a wire to my wifi or can I connect it wirelessly or with another poduct(Alexa, etc.)

Asked 5 years ago by Mcdick.

• A:Answer You need an Ethernet cable connection to the hub from your wifi router. You can connect to other services like Alexa through the Phillips Hue app when connected over the ethernet cable.

  Answered 5 years ago by MattAttackVerified Purchase

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Q: QuestionI’ve already asked a question here but can someone recommend me a product that does the same things as this one but doesn’t require a Ethernet cable to connect to the wifi. Thanks much appreciated

Asked 5 years ago by Mcdick.

• A:Answer As a network engineer, you want to wire this. If you can't, buy a switch. Never connect anything wireless that can be connected via Ethernet.

  Answered 3 years ago by phrontisteriesVerified Purchase

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