Questions & Answers
- Model:
- 5996311U5
- |
- SKU:
- 12343964
Q: QuestionDoes this come with everything needed to install the light to my ceiling? Do I need to make a separate purchase?
Asked by Rafael.
- A:Answer This would replace an existing bulb in a recessed outlet, it does not come with the actual recessed housing.
Answered by Maklar
Q: QuestionCan you turn on or off the lighting using the app?
Asked by Ssp2077.
This question was asked about the related product: Philips - Hue Ambiance LED Smart Retrofit 5/6" Recessed Downlight - White
- A:Answer Yes. You can use the app to turn it on/off. You can also use Alex or Google to turn on/off too. I use the Hue high hat with the Hue motion sensor. When someone walks in the room the hue motion sensor turns on the Hue high hats.
Answered by Francisco
Q: QuestionAre these dimmable?
Asked by CJ.
- A:Answer Yes these are dimmable through the Hue APP
Answered by Answered by Philips

Q: QuestionEsas luces funcionan sin alambres ?
Asked by Anonymous.
- A:Answer Necesitan una fuente de energía de 120 voltios.
Answered by Esuhail25
Q: QuestionIs this bulb ok for outside? Under roof, at front door.
Asked by karins.
This question was asked about the related product: Philips - Hue Ambiance LED Smart Retrofit 5/6" Recessed Downlight - White
- A:Answer From what I've read, these bulbs are okay outdoors, so long as they are protected from the elements. Hue makes some outdoor fixtures, but I'd think that an outdoor recessed light is pretty well protected anyways
Answered by NewSmartHomeGuy
Q: QuestionCan I change warmth (from yellow to white) via app? And also can I change the brightness of the light using wall mounted dimmer switch once the warmth of the light is fixed
Asked by Aps.
- A:Answer yes
Answered by Sanman
Q: QuestionHas this item been discontinued? It's sold out at BestBuy and they have no idea when/if it may be back in stock?!?
Asked by AlJr72.
This question was asked about the related product: Philips - Hue Ambiance LED Smart Retrofit 5/6" Recessed Downlight - White
- A:Answer It’s bc they don’t work. Like ever.
Answered by Four
Q: Questionis this product wireless?
Asked by apple.
This question was asked about the related product: Philips - Hue Ambiance LED Smart Retrofit 5/6" Recessed Downlight - White
- A:Answer Yes, it’s wireless and you control them via WiFi. But they need to be inside a lighting socket or lamp.
Answered by BiggVikk
Q: QuestionWhere is the serial number on a philips hue recessed light? The fixture has a few numbers on it but they look like six digit model numbers preceded with the letter "E". There is a longer number starting with "9" a symbol and four unique characters.
Asked by Cris.
This question was asked about the related product: Philips - Hue Ambiance LED Smart Retrofit 5/6" Recessed Downlight - White
- A:Answer I am facing the same challenge. Have you found a resolution to this issue yet? Thanx
Answered by Gtstewart
























