Questions & Answers

Q: QuestionCan these lights sync with music?

• A:Answer Yes, these lights can sync with music using Spotify and Samsung SmartThings.

Q: QuestionDoes this lighting system require additional equipment to function?

• A:Answer Yes, this lighting system requires a Hue Bridge, which is sold separately.

Q: QuestionIs an app needed to control the light setup?

• A:Answer Yes, a Hue app is needed to control your setup.

Q: QuestionAre stands included for placing the light bars?

• A:Answer Yes, stands are included to set the light bars upright.

Q: QuestionIs installation hardware included with these lights?

• A:Answer Yes, installation hardware is included.

Q: QuestionHow many light bars can be connected to a single power supply?

• A:Answer Up to three light bars can be connected to a single power supply.

Q: QuestionHow many light bars can I connect to one power supply?

This question was asked about the related product: Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

• A:Answer You can connect up to three light bars to a single power supply.

Q: QuestionDoes this Philips light require professional installation?

This question was asked about the related product: Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

• A:Answer No, installation is not required for this Philips light.

Q: QuestionIs there an app that I can use to control the light?

This question was asked about the related product: Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

• A:Answer Yes, there is an app compatible with this light.

Q: QuestionAre bulbs included with the Philips light?

This question was asked about the related product: Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

• A:Answer Yes, bulbs are included with the Philips light.

Q: QuestionCan I use these light bars outdoors?

This question was asked about the related product: Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

• A:Answer No, these light bars are designed for indoor use only.

Q: QuestionDo these lights work with the Hue Bridge?

This question was asked about the related product: Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

• A:Answer Yes, these lights require a Hue Bridge, which is sold separately.

Q: QuestionCan I sync these lights with my music?

This question was asked about the related product: Philips - Hue Play Smart LED Bar Light (2-Pack) - White and Color Ambiance

• A:Answer Yes, these lights can sync with music using Spotify and Samsung SmartThings.

Q: QuestionDo you need a hue bridge for these? I don't have any philips hue related product

Asked 7 years ago by cglin979.

• A:Answer Yes, you will need a Hue Bridge.

  Answered 7 years ago by MB221Verified Purchase

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Q: Question``How many would you recommend for a 75" QLED?

Asked 6 years ago by GMGRacing.

• A:Answer I have a 75 inch screen TV and 2 lights work just fine for me

  Answered 6 years ago by Malo

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Q: QuestionWith the wall mount, can the lights be angled?

Asked 6 years ago by AndrewP.

• A:Answer Nope it is a flat wall mount not able to angle

  Answered 6 years ago by odd32xVerified Purchase

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Q: QuestionWhen will these be back in stock?

Asked 7 years ago by BenB.

• A:Answer I ordered mine on Nov 20 with an expected ship date of Dec 3rd. Now they're telling me it's been delayed and if it doesn't ship by Jan 3rd they'll cancel the order. It looks like Philips just didn't produce enough for the demand. I don't mind waiting, but it doesn't seem like Best Buy has any clue as to when they'll receive more lights. Not really understanding why they say they'll auto cancel the order if it doesn't ship by Jan 3rd though. It's a Best Buy exclusive item, it's not as if I can go buy them somewhere else.

  Answered 7 years ago by CM13

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Q: QuestionDo I also need to purchase The sync box as well as the hub to work with my TV?

Asked 5 years ago by Mike.

• A:Answer Yes to work on your TV, you need both the hub and the Sync Play box. It will only work with HDMI feed. You can use an Apple TV, Roku stick, FireTv etc. to get the benefit on the play box. It will not work with smart Tv apps, because they signal needs to be fed through the sync box to recognize the data. They however will work on a computer, with windows and MAC without the Play sync box. There is an app to download and will work with movies, gaming, music etc on your PC.

  Answered 5 years ago by Tomsdiner39Verified Purchase

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Q: QuestionHow far apart can they be placed?

Asked 7 years ago by Shawn.

• A:Answer The individual cords are over 6ft each, so it will depend on where your outlet is located. The power receptacle can power 3 lights even though the kit only comes with 2. The only other thing you'll want (don't think you need to run the lights) to add is the Philips Hue bridge which connects up to 50 different lights within your house that you can control in the app and can turn on and off from anywhere. Works great with Alexa or Google Home as you can set up different voice-activated controls ie ok google its movie time and the lights will turn on.

  I would recommend:

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    Philips - Hue Bridge - White

    User rating, 4.65 out of 5 stars with 2492 reviews.

    (2,492)

  Answered 7 years ago by amtrackerVerified Purchase

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