Questions & Answers

Q: QuestionIs the 32 Class LED HD Smart Xumo TV compatible with Netflix and other streaming services besides Xumo?

• A:Answer Yes, the 32 Class LED HD Smart Xumo TV is compatible with Netflix and other streaming services besides Xumo. The productdescription states that the TV comes with over 250 streaming apps pre-loaded, including Netflix.

Q: QuestionWhat are the dimensions of the 32 Class LED HD Smart Xumo TV, including width, height, and depth, both with and without the stand?

• A:Answer The 32 Class LED HD Smart Xumo TV has a width of 28.4 inches, a height of 18.8 inches with the stand and 17 incheswithout the stand, and a depth of 8 inches with the stand and 3.5 inches without the stand.

Q: QuestionWhat type of TV tuner (analog or digital) is included in the 32 Class LED HD Smart Xumo TV?

• A:Answer The 32 Class LED HD Smart Xumo TV includes a digital TV tuner.

Q: QuestionWhat is the display type (LCD or LED) and brightness (in nits) of the 32 Class LED HD Smart Xumo TV?

• A:Answer The 32 Class LED HD Smart Xumo TV has an LCD display with a brightness of 200 nits.

Q: QuestionIs there a voice assistant or voice control capability on the 32 Class LED HD Smart Xumo TV?

• A:Answer The Pioneer PN32-551-24U 32 Class LED HD Smart Xumo TV does not have a voice assistant or voice control capability.

Q: QuestionDoes the 32 Class LED HD Smart Xumo TV have screen mirroring capability, and if so, is it via AirPlay?

• A:Answer Yes, the 32 Class LED HD Smart Xumo TV has screen mirroring capability. It uses AirPlay technology for screen mirroring.

Q: QuestionHow many HDMI ports and USB ports are available on the 32 Class LED HD Smart Xumo TV?

• A:Answer The 32 Class LED HD Smart Xumo TV has 3 HDMI ports and 1 USB port.

Q: QuestionHow is the picture quality and brightness on the 32-in pioneer xumo tv?

Asked 9 months ago by Milton5464.

• A:Answer Hi DanMan! I would like to inform you that the TV offers HD resolution (720p), which provides clear and vivid images. Users have praised its sharp and detailed display, making it suitable for smaller spaces like bedrooms and kitchens. Talking about brightness, I would like to inform you that the TV is known for its high brightness levels, ensuring good visibility even in well-lit rooms. This makes it a great choice for various lighting conditions. Jeth | Pioneer Support.

  Answered 9 months ago by PioneerCustomerSupport

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Q: QuestionDoes this TV have an Audio Sync, Lip Sync, or Audio Delay adjustment?

Asked 11 months ago by RickD.

• A:Answer No this TV gets me mad, constantly have to hit the input button to get the lips to sync up with the sound. It does it on every input on any device I have except for the actual TV itself when you use the smart TV features. But sometimes I like to watch cable or stream from my Xbox because it sounds better so I always have to hit input every half hour or so.

  Answered 9 months ago by 55inpioneerTVlipsync

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Q: Questioncan i download an app that may not be already on the tv?

Asked 8 months ago by Heleg.

• A:Answer Hi Heleg! I regret to inform you that you cannot add or download apps on the Pioneer 32” Class LED HD Smart Xumo. Jeth | Pioneer Support.

  Answered 8 months ago by PioneerCustomerSupport

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Q: QuestionThere is a review for this TV which claims that the Spectrum app can be direct tuned with the remote included with the TV. Is this true? Trying to eliminate a cable box for an older woman who doesn't like to scroll the channels. Thank you.

Asked 10 months ago by Ranger.

• A:Answer Yes, the Pioneer 32” Class LED HD Smart Xumo TV does support the Spectrum app, and you can use the included remote to directly tune channels within the app. If you need any further assistance or have more questions, feel free to ask! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 10 months ago by PioneerCustomerSupport

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Q: QuestionCan I connect this TV to my Alexa?

Asked 11 months ago by Compatibility.

• A:Answer Hi there! The Pioneer 32” Class LED HD Smart Xumo TV does not have built-in Alexa support. However, you can still control it with Alexa using an external device like an Amazon Echo or Echo Dot. Here’s how you can set it up: 1. Ensure Both Devices Are Connected to the Same Wi-Fi Network: - Make sure your TV and Alexa device are connected to the same Wi-Fi network. 2. Enable the Xumo TV Skill in the Alexa App: - Open the Alexa app on your smartphone. - Go to the **Skills & Games** section. - Search for the **Xumo TV** skill and enable it. 3. Link Your Xumo TV Account: - Follow the instructions to link your Xumo TV account with Alexa. 4. Discover Devices: - Ask Alexa to discover devices by saying, “Alexa, discover my devices.” - Alexa should find your Pioneer TV and add it to your list of devices. 5. Control Your TV with Alexa: - You can now use voice commands to control your TV. For example, “Alexa, turn on the TV,” or “Alexa, change the channel to [channel name].” If you have any other questions or need further assistance, feel free to ask!

  Answered 11 months ago by PioneerCustomerSupport

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Q: QuestionHow you turn off the red light in the front when the TV is off

Asked 1 year ago by Anonymous.

• A:Answer Unfortunately, there is no option to turn off the standby light indicator on the Pioneer Xumo TV model PN50-751-24U. The red light will remain on when the TV is in standby mode. If this is a concern, you might consider placing the TV in a location where the light is less noticeable. If you have any other questions or need further assistance, feel free to ask! -Ed | Pioneer Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionDoes this TV have AV hookups, the white, yellow, and red ones.

Asked 1 year ago by Macbooky.

• A:Answer Hello Macbooky! Yes, the Pioneer - 32” Class LED HD Smart Xumo TV (PN32-551-24U) does have AV hookups. It includes a composite video input, which typically uses the yellow connector for video and the white and red connectors for audio. This should allow you to connect older devices that use these types of connections. If you have any other questions or need further assistance, feel free to ask! Jeth | Pioneer Support. https://www.bestbuy.com/site/pioneer-32-class-led-hd-smart-xumo-tv/6569962.p?skuId=6569962

  Answered 1 year ago by PioneerCustomerSupport

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Q: QuestionCan a coaxial antenna be used with this tv? Does it have a connection for a coaxial antenna?

Asked 3 weeks ago by bubba.

• A:Answer Thank you, Bubba, for your interest in the Pioneer 32" Class LED HD Smart Xumo TV. We’re happy to confirm that this TV does include a coaxial input, so you can connect a coaxial antenna to access over-the-air channels. It’s a great way to enjoy local broadcasts without a cable subscription. Tine | Pioneer Support

  Answered 3 weeks ago by PioneerCustomerSupport

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Q: QuestionI bought this television from Best Buy for my bar, however I have the voice background talking to me. How do I disable her voice? Thank You-Mike :)

Asked 1 month ago by Wilbur.

• A:Answer Hi Mike, it sounds like the Voice Guidance feature is turned on, but you can easily turn it off by pressing the Home button on your remote, navigating to the Settings icon (which is usually in the top-left corner), going to Accessibility, and then selecting Voice Guidance and switching it Off. If you have any other questions or need further assistance, please feel free to reach out at 1-800-421-1404. - Shiela | Pioneer Support

  Answered 1 month ago by PioneerCustomerSupport

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Q: QuestionWhat does Xumo stand for and What is xumo ? Is this a brand or is this for gaming ?

Asked 1 month ago by Beth.

• A:Answer Hello Beth. Thank you for your inquiry! Xumo is a smart TV platform and streaming brand, not a gaming system. It powers certain smart TVs, like the Pioneer 32" Class LED HD Smart Xumo TV, and provides a user-friendly interface for accessing streaming apps, live TV, and on-demand content. Xumo includes a built-in service called Xumo Play, which offers free, ad-supported streaming with over 350 live channels and thousands of movies and shows. The platform supports popular apps like Netflix, YouTube, Disney+, and more, and does not require a subscription to use—though individual apps may. Xumo also offers streaming devices like the Xumo Stream Box, similar to Roku or Fire TV. While it’s not designed for gaming, you can still connect a gaming console via HDMI to play games on the TV. Keith | Pioneer Support

  Answered 1 month ago by PioneerCustomerSupport

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Q: QuestionDoes this tv have a classic remote control?

Asked 1 month ago by Bob.

• A:Answer Hi Bob! Thanks for your question. The Pioneer 32" Class LED HD Smart Xumo TV comes with a simplified remote control. Based on the information on the Best Buy website, this remote focuses on essential functions like navigation, volume, power, and quick access to streaming apps. It also includes classic number buttons. For more detailed information about the remote or any other product features, please contact Pioneer directly at 1-800-421-1404. They'll be happy to assist you! - Shiela | Pioneer Support

  Answered 1 month ago by PioneerCustomerSupport

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Q: QuestionDoes it have a optical output

Asked 2 months ago by Tvman.

• A:Answer Thank you for your inquiry! The Pioneer 32” Class LED HD Smart Xumo TV (Model PN32-551-24U) does not appear to have an optical audio output. However, it does include a standard audio out port (headphone symbol), which allows you to connect it to non-Bluetooth sound systems. Additionally, it supports Bluetooth connectivity, so you can pair it with wireless soundbars or headphones. Keith | Pioneer Support

  Answered 2 months ago by PioneerCustomerSupport

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