Questions & Answers

Name: ProForm - Pro 2000 - Black
Brand: ProForm
SKU: 6450644
Price: 1799.99 USD
Rating: 3.8 (87 reviews)

ProForm - Pro 2000 - Black

Model:: PFTL12820; |
SKU:: 6450644

User rating, 3.8 out of 5 stars with 87 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 37 questions

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QuestionCan the monitor link to a tv mode or games
Asked 4 years ago by Jimbo.
- Answer No, I tried so many different settings and you are only able to use their fit app or the basic machine calculation settings.
  Answered 4 years ago by HikerCAGirl
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QuestionIs this easy to assemble by homeowner and how long to assemble for average person?
Asked 4 years ago by Singsbass.
- Answer SINGSBASS This treadmill model is available on the free app, BILT, which will give you 3D steps to follow to make the assembly as easy as possible. We recommend two people do this assembly together and the average time is about an hour and a half to assemble successfully. The BILT app also will instruct you on needed tools to have on hand, which will include (in this case) an adjustable wrench, phillips screwdriver, and hex key (included). Let us know if you need any further information by emailing us at ce@ProForm.com. Thanks - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionHello. Does this machine require WiFi in order to work?
Asked 4 years ago by Runmore.
- Answer Runmore Thanks for reaching out! This treadmill does not require WiFi in order to work. The treadmill can still work in the manual mode without WiFi, but if you are planning to use iFIT, you will need a WiFi connection. We hope this helps! Feel free to email us at any time if you have further questions. We can be emailed directly at: ce@ProForm.com. Thanks! - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionIs the warranty still valid if you use BILT as opposed to paying $200 for expert assembly?
Asked 4 years ago by Alabama.
- Answer Alabama Yes. Assembly is typically completed by the purchaser. As long as you follow directions and recommendations from the brand, your warranty remains. Let us know if you have further questions at ce@ProForm.com. Thanks - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionWhat is the power requirement for the treadmill? I assume 60Hz - 120V, but will I need an outlet with a 20 Amp breaker, or will a 15 Amp breaker suffice?
Asked 4 years ago by BigDaddyG.
- Answer BigDaddyG We recommend using a surge suppressor that is UL 1449 listed as a transient voltage surge suppressor (TVSS) to decrease any risk associated with surges or spikes. The surge suppressor must have a UL suppressed voltage rating of 400 volts or less and a minimum surge dissipation of 450 joules, rated for 120 volts AC and 15 amps. The treadmill must also be grounded with a plug containing a grounding pin. The outlet must be on a nominal 120-volt circuit capable of carrying 15 or more amps. Do not plug other high-use electrical devices into the surge suppressor or outlet on the same circuit to avoid overloading. More information on this subject is found on page 17 of the user manual. If you have further questions, email us at ce@ProForm.com. Thanks - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionWhat is the weight limit
Asked 2 years ago by Anonymous.
- Answer Thanks for your interest in our ProForm Pro 2000 Treadmill. The user weight capacity on this machine is 300 pounds. If you have further questions, you can contact us at (833) 680-4348 or email us at Service@iFIT.com. Thanks! – ProForm – Powered by iFIT
  Answered 2 years ago by iFIT - MANUFACTURER
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QuestionDoes this treadmill have built in workouts in manual mode if I don't want to use ifit?
Asked 3 years ago by Pattyo.
- Answer Pattyo Great question! With an internet connection, this treadmill does offer a rotating selection of featured iFIT workouts that are free to you without an iFIT membership. Feel free to contact us if you need further assistance. You can call us directly at (833) 680-4348. Thanks! - ProForm - Powered by iFIT
  Answered 3 years ago by iFIT - MANUFACTURER
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Questiondo you have to oil this machine. I have a nordic track and it has built in oiling.
Asked 3 years ago by Breezy.
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QuestionCurious about low ceilings in the basement where this would be placed. I also like to run on the highest incline. Nobody in my family is over 6 feet tall. What is the recommended ceiling height and how tall does it go when on max incline?
Asked 3 years ago by JM.
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QuestionHow big is the screen?
Asked 3 years ago by Anonymous.
- Answer 10 in wide X 7 in ht.
  Answered 3 years ago by LoveToHike
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QuestionMy Proform is telling me I do not have permission to use ifit and it will not work. What can I do?
Asked 3 years ago by Djl.
- Answer Djl We are sorry to hear that you are experiencing problems with iFIT on your treadmill. In order to assist further, we will need more information from you. Please reach out to us at (833) 680-4348 or email Support@iFIT.com so we can get things working as they are designed to. Thanks! - ProForm - Powered by iFIT
  Answered 3 years ago by iFIT - MANUFACTURER
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QuestionDid your Proform 2000 come with a chest strap heart monitor, as indicated in the description? I am being told this is an accessory for an addition price now.
Asked 3 years ago by JAMIE.
- Answer Yes it did.
  Answered 3 years ago by Mrshappy
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QuestionIs this treadmill fully compatible with Zwift ?
Asked 3 years ago by MichaelD.
- Answer MichaelD Thank you for your interest in our products. At this time, our ProForm Pro 2000 Treadmill is designed to only support the iFIT App. Compatibility with Zwift is not currently available with the console on this unit. As always, we are here to help if you need us. You can contact us directly at (833) 680-4348 or by emailing Support@iFIT.com at any time. Thanks! - ProForm - Powered by iFIT
  Answered 3 years ago by iFIT - MANUFACTURER
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QuestionSet up new Pro 2000, can’t get the treadmill belt to move. Everything goes on, incline works (up/down). Why doesn’t the belt move?
Asked 4 years ago by Lulu.
- Answer Lulu We are very sorry that the belt on your unit isn’t moving as it should. It is uncommon to receive a new treadmill in this condition. Please call us at: (833) 680-4348 so we can get your treadmill working as it is designed to. Thanks! - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionCan you bypass iFit & how if can?
Asked 4 years ago by max1.
- Answer Max1 Yes, all iFIT compatible ProForm machines can be used without iFIT membership in manual mode. The free 30-day trial is available for you to try it out. Once you register, you can log into your iFIT account and go to Settings to manage your iFIT membership by either downgrading or canceling. After canceling, your machine can be controlled manually. You can also bypass iFIT by hitting “enter without logging in” on the iFIT login window to enter and view the iFIT library without logging in. Doing so will give you access to a limited number of workouts in the library that are unlocked. If you have further questions, email us at ce@ProForm.com. Thanks - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionBasically proform reconfigured their proform 2000, with larger screen, but belt width is shorter from 22” to now a 20”, motor has gone down from 3.5 hp to 3.25 hp, tablet holder is gone and accessories tray under console is also gone, Is this correct?
Asked 4 years ago by Anonymous.
- Answer The newer version, listed here, is indeed slightly smaller as we consistently work to create more space for people who need it in their home gyms. The motor size rating (CHP) is measured in a lab, tested with a dynamometer to measure power. The rating does not denote the operational power of a treadmill in ordinary household use. The new model also has a larger touchscreen included on its console. If you would like to compare the user manuals, visit iconservice.com and enter the model number PFTL12820 in comparison with the model number PFTL13118. For any other questions, you can also reach out to us at ce@ProForm.com. Thanks - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionDoes this proform pro 2000 version no longer have the extra tray
Asked 4 years ago by Mol.
- Answer Mol We are uncertain what is meant by the extra tray. Reach out to us at ce@ProForm.com with questions and we will get back to you shortly. Thanks - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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Questionwhat is height of running board? using in the basement with low ceiling thanks!
Asked 4 years ago by r.
- Answer The top of the running board is approximately 9.5 inches from the floor when running at a grade of 0 degrees. The treadmill does rise up to a grade of 12 degrees and lowers to a grade of -3 degrees. I have my treadmill in an area of the basement with a ceiling height of 85 inches. Im about 6 ft tall. My head doesn't touch the celing.
  Answered 4 years ago by Chris
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Questiondoes this model have a heart rate monitor
Asked 4 years ago by lynn.
- Answer Yes i think through blue tooth
  Answered 4 years ago by Zeee
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QuestionIs there a fan built in ?
Asked 4 years ago by E.
- Answer E Yes, this machine comes with a built-in fan. Let us know if we can offer further information for you by reaching out to us at ce@ProForm.com. Thanks - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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Showing 1-20 of 37 questions

Questions & Answers

ProForm - Pro 2000 - Black

Q: QuestionCan the monitor link to a tv mode or games

Q: QuestionIs this easy to assemble by homeowner and how long to assemble for average person?

Q: QuestionHello. Does this machine require WiFi in order to work?

Q: QuestionIs the warranty still valid if you use BILT as opposed to paying $200 for expert assembly?

Q: QuestionWhat is the power requirement for the treadmill? I assume 60Hz - 120V, but will I need an outlet with a 20 Amp breaker, or will a 15 Amp breaker suffice?

Q: QuestionWhat is the weight limit

Q: QuestionDoes this treadmill have built in workouts in manual mode if I don't want to use ifit?

Q: Questiondo you have to oil this machine. I have a nordic track and it has built in oiling.

Q: QuestionCurious about low ceilings in the basement where this would be placed. I also like to run on the highest incline. Nobody in my family is over 6 feet tall. What is the recommended ceiling height and how tall does it go when on max incline?

Q: QuestionHow big is the screen?

Q: QuestionMy Proform is telling me I do not have permission to use ifit and it will not work. What can I do?

Q: QuestionDid your Proform 2000 come with a chest strap heart monitor, as indicated in the description? I am being told this is an accessory for an addition price now.

Q: QuestionIs this treadmill fully compatible with Zwift ?

Q: QuestionSet up new Pro 2000, can’t get the treadmill belt to move. Everything goes on, incline works (up/down). Why doesn’t the belt move?

Q: QuestionCan you bypass iFit & how if can?

Q: QuestionBasically proform reconfigured their proform 2000, with larger screen, but belt width is shorter from 22” to now a 20”, motor has gone down from 3.5 hp to 3.25 hp, tablet holder is gone and accessories tray under console is also gone, Is this correct?

Q: QuestionDoes this proform pro 2000 version no longer have the extra tray

Q: Questionwhat is height of running board? using in the basement with low ceiling thanks!

Q: Questiondoes this model have a heart rate monitor

Q: QuestionIs there a fan built in ?

Most-viewed items

QuestionCan the monitor link to a tv mode or games

QuestionIs this easy to assemble by homeowner and how long to assemble for average person?

QuestionHello. Does this machine require WiFi in order to work?

QuestionIs the warranty still valid if you use BILT as opposed to paying $200 for expert assembly?

QuestionWhat is the power requirement for the treadmill? I assume 60Hz - 120V, but will I need an outlet with a 20 Amp breaker, or will a 15 Amp breaker suffice?

QuestionWhat is the weight limit

QuestionDoes this treadmill have built in workouts in manual mode if I don't want to use ifit?

Questiondo you have to oil this machine. I have a nordic track and it has built in oiling.

QuestionCurious about low ceilings in the basement where this would be placed. I also like to run on the highest incline. Nobody in my family is over 6 feet tall. What is the recommended ceiling height and how tall does it go when on max incline?

QuestionHow big is the screen?

QuestionMy Proform is telling me I do not have permission to use ifit and it will not work. What can I do?

QuestionDid your Proform 2000 come with a chest strap heart monitor, as indicated in the description? I am being told this is an accessory for an addition price now.

QuestionIs this treadmill fully compatible with Zwift ?

QuestionSet up new Pro 2000, can’t get the treadmill belt to move. Everything goes on, incline works (up/down). Why doesn’t the belt move?

QuestionCan you bypass iFit & how if can?

QuestionBasically proform reconfigured their proform 2000, with larger screen, but belt width is shorter from 22” to now a 20”, motor has gone down from 3.5 hp to 3.25 hp, tablet holder is gone and accessories tray under console is also gone, Is this correct?

QuestionDoes this proform pro 2000 version no longer have the extra tray

Questionwhat is height of running board? using in the basement with low ceiling thanks!

Questiondoes this model have a heart rate monitor

QuestionIs there a fan built in ?