Questions & Answers

Q: QuestionCan I use this dash cam with my phone?

• A:Answer Yes, this dash cam has Wi-Fi and can be used with both iOS and Android devices via the Rexing app.

Q: QuestionDoes this dash cam come with a screen?

• A:Answer Yes, the Rexing V1-4K dash cam has a built-in 2.4-inch LCD screen.

Q: QuestionWhat happens if the Rexing dash cam gets hot?

• A:Answer The Rexing V1-4K dash cam is designed to withstand high temperatures up to 140°F.

Q: QuestionWhat is the resolution of the Rexing dash cam?

• A:Answer The Rexing V1-4K dash cam records in 4K UHD resolution, specifically 3840 x 2160.

Q: QuestionDoes the Rexing dash cam have loop recording?

• A:Answer Yes, the Rexing dash cam features loop recording, and you can configure the loop cycle to 1, 3, or off.

Q: QuestionWhat is the field of view for the Rexing dash cam?

• A:Answer The Rexing V1-4K dash cam has a 170-degree field of view.

Q: QuestionIs a cigarette lighter port necessary to charge the battery? My 2020 vehicle does not have one, only a USB port.

Asked 4 years ago by Anonymous.

• A:Answer You can use the cigarette lighter charger or have your device hardwired into your fuse box.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionDo i have to buy a charger separate in order to charge this dash cam...?

Asked 5 years ago by Customer.

• A:Answer No it comes with a car charger.

  Answered 5 years ago by Dennis

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Q: QuestionHow long does the SD card last? And how do you know if the card is full?

Asked 2 weeks ago by Lucy.

• A:Answer That depends on how much storage the SD card has. With loop recording, the card will never stop recording because it sis full. It will just overwrite the oldest file when the card is full.

  Answered 2 weeks ago by RexingUSA

  
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Q: QuestionWhat is the compatible smart wire kit that will work with this cam? Could you please provide a link? Thank you.

Asked 3 months ago by Toby.

• A:Answer We have two different hardwire kits that are compatible with your device. The Smart and the Smart 360 hardwire kits. Parking mode will turn the camera on when it detects vibrations or motion while the vehicle is off and parked. The Smart can only detect vibrations (like collisions), and the Smart 360 can detect both vibrations and motion. Smart: https://www.rexingusa.com/product/shwk/ Smart 360: https://www.rexingusa.com/product/rexing-smart-hardwire-kit-with-360-motion-detection/ ( Does not work with HYBRID vehicles)

  Answered 3 months ago by RexingUSA

  
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Q: QuestionDoes this come with a hard wire kit or does one purchase thst separately?

Asked 5 months ago by Ed90.

• A:Answer It must be purchased separately.

  Answered 4 months ago by RexingUSA

  
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Q: Questiondoes this camera record audio?

Asked 5 months ago by shopaholic.

• A:Answer Yes, this unit can record audio

  Answered 5 months ago by RexingUSA

  
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Q: QuestionWill this dashcam drain the battery in parking mode.

Asked 9 months ago by Chill.

• A:Answer Hello! No. The dashcam is only able to use the power that is being sent out. Due to this, it is not able to drain a vehicle. However, please keep in mind that if the hardwire kit is installed incorrectly or if the hardwire kit is defective, there's a faint possibility of it carrying over and draining the battery as the dashcam will not know when the vehicle has been turned off.

  Answered 9 months ago by RexingUSA

  
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Q: QuestionWhat SD card do I need?

Asked 1 year ago by Robin.

• A:Answer Hello! Typically as long as the microSD card is a U3 (or better) it will work adequately. Please make sure that the microSD card size does not exceed 512GB.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionI know it doesn't come with one, but does this have the capability to have a rexing rear camera plugged into it?

Asked 1 year ago by Jaclyn.

• A:Answer Hello! The V1-4K dashcam is not compatible with a rear camera. It only supports the front camera.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionDoes the cord come with this camera? will I have to purchase additional hardware?

Asked 1 year ago by Lucy.

• A:Answer Yes, the cigarette lighter charger comes with the device. but if you wish to have it hardwired, that is an optional purchase.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionHow well does this camera handle being exposed to extreme heat or cold? Will it function after sitting in a sunny parking lot all day in July? Same for if it's been in a cold car below freezing all night?

Asked 1 year ago by Michelle.

• A:Answer Hello! The V1-4K dashcam makes use of the supercapacitor technology. This allows us to withstand extreme heat and cold environments. If you have any further questions, please do not hesitate to let us know! https://www.rexingusa.com/support/contact-us/

  Answered 1 year ago by RexingUSA

  
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Q: QuestionDoes this support “always on” functionality?

Asked 2 years ago by AlwaysOn.

• A:Answer Hello, we do not recommend to keep your dashcam always on it can potentially drain your car battery.

  Answered 1 year ago by RexingUSA

  
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Q: QuestionDoes the car have to be on to keep recording?

Asked 2 years ago by Anonymous.

• A:Answer Yes, the car needs to be on for it to continuously record. If hardwired, the device can use parking mode which turns the camera on after detecting vibrations or motion.

  Answered 1 year ago by RexingUSA

  
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