“Is the battery removable so that you don't lose the ability to use it while the battery is charging by installing a charged battery like the previous version had? Or do you have to lose the doorbell function and added security while the battery charges?”
Answer This Question
1-2 of 2 Answers
I was able to still use my camera while charging
Sorry, there was a problem. Please try again later.Hi George. Thank you for taking the time to reach out to us with your question. No, the Ring Battery Doorbell was designed with a built-in battery that is not removable. To charge the device, simply remove it from the wall and plug it in to the mini USB cable for 6-8 hours. We have included the steps here for how to charge the Ring Video Doorbell (2nd Gen.): If placed, remove the security screws at the base of the doorbell. Lift the doorbell up and away from the mounting bracket. Plug your micro-USB cable in to the port on the back of the device. When the battery is fully charged, the blue circular LED light on the front of the doorbell will be fully lit. Unplug the micro-USB cord and reattach the device to the mounting bracket using the security screws. Your doorbell is ready for use. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Melissa from Ring.
Sorry, there was a problem. Please try again later.