A:AnswerHi Tom,
You'll need to first confirm that that all of your wires are properly plugged in and that you've connected the Chime to your device/Ring App. You'll also want to examine the Chime unit. Is the logo on the front glowing a soft blue? That means the unit is receiving power. Please review the following article for tips: https://bit.ly/2yeS0VH. You can also email me directly for further assistance.
Bilan J, Customer Satisfaction Specialist
[email protected]
A:AnswerIf you want to improve the Wi-Fi connectivity your best option is to get a Wi-Fi repeater like the Google Wifi: (https://www.bestbuy.com/site/google-google-wifi-ac1200-dual-band-mesh-wi-fi-system-3-pack-white/5706130.p?skuId=5706130).
It will extend the Wi-Fi signal in your home and in those places where it is hard to get that signal. Yes, it is a bit more expensive, but you will have connection all over your home.
Getting the Ring Chime Pro will not solve your problem!
A:AnswerHi westontrt,
Ring and Skybell are two separate security systems and do not work together.
Bilan J, Customer Satisfaction Specialist
[email protected]
A:AnswerI think you have to buy the chime with the extender though. Or consider a wifi extender altogether. The basic chime wont help your wifi if you have coverage issues. It actually may just add to your issue.
A:AnswerIf your existing door chime is heard in the basement yes you can.. you may want to look into the ring door chime see if that might be am option for your payments.
A:AnswerHonestly this is dependent on your preference and budget. I would start by replacing your doorbell with a ring doorbell first and then you can add in products as needed. At least that's my gameplan!
A:AnswerThe Ring Chime is only compatible with Ring devices, but you can reach out to Nest (Call our specialists at (855) 224-6378) and have a specialist recommend you the best set up.
Go here: https://store.google.com/us/product/nest_hello_doorbell?hl=en-US&GoogleNest&utm_source=nest_redirect&utm_medium=google_oo&utm_campaign=GS103056&utm_term=hello