Questions & Answers

Q: QuestionCan a photocell be attached to this camera to power it? or does it have to be wired directly?

Asked 3 years ago by Ringer.

• A:Answer It must be wired to 120VAC.

  Answered 3 years ago by Mark1969Verified Purchase

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Q: QuestionWhat is the power source I’ll need to connect the camera and get it powered?

Asked 3 years ago by Miggy.

• A:Answer 120 volts AC is required for this light. Replacement of an older fixture with this light worked best for me.

  Answered 3 years ago by Mark1969Verified Purchase

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Q: QuestionAt how many feet away is the sensor triggered?

Asked 3 years ago by Nadine.

• A:Answer The sensor is setup based on your parameters. It will be able to reachout to well over 100' if you set the motion zone for that distance and adjust the sensitivity. I have 6 of these cameras and I have to reduce to sensitivity to minimize the alerts as animals pass inside the detetion zone. You can set it for people detection only as well and it works most of the time.

  Answered 3 years ago by Mark1969Verified Purchase

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Q: QuestionWhat is the amount of lumens for the flood lights and can the light intensity be adjusted?

Asked 3 years ago by GTCS.

This question was asked about the related product: Ring - Floodlight Cam Plus Outdoor Wired 1080p Surveillance Camera - Black

• A:Answer The light intensity cannot be adjusted. I think the lumens is 2000.

  Answered 2 years ago by Kenbot

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Q: QuestionWhat is the Difference between Ring - Floodlight Cam Plus Outdoor Wired 1080p Surveillance Camera - White and Ring - Floodlight Cam Wired Pro Outdoor Wireless 1080p Surveillance Camera - White?

Asked 3 years ago by Lunchbox.

• A:Answer The pro has more options

  Answered 2 years ago by JorgeMVerified Purchase

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Q: QuestionIs this designed to work with 220 volt or just 110 volt?

Asked 3 years ago by Floodlight.

• A:Answer Hi Floodlight. Good question! Yes, the Ring Floodlight Cam Wired Plus can be hardwired with 110–240V. Your Floodlight Cam Wired Plus security camera must be installed on a 4" round UL-listed weatherproof electrical box. Visit our support center for additional details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 3 years ago by Ring

  
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Q: QuestionWhat is the charge to have the Geek Squad install a wired ring spotlight to existing wires?

Asked 3 years ago by Tommy.

• A:Answer I dont remember but it is cheaper if your a member which I am and soooo worth it!!

  Answered 3 years ago by scottypVerified Purchase

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Q: QuestionDo you have to have a ring station B station for a floodlight camera?

Asked 3 years ago by Anonymous.

• A:Answer The floodlight camera works as a stand alone product as long as it has access to wifi.

  Answered 3 years ago by TCBYVerified Purchase

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Q: Questionis their a mounting kit for this wired device. Their is no power there so can i just drill a hole into the wall and run power into a ac outlet?

Asked 3 years ago by mark.

• A:Answer Hi mark. Good question! Yes, there is a plug-in mount available for this device (sold separately). You can use the mount to plug your Floodlight Cam Wired Pro or Floodlight Cam Wired Plus into a standard outlet for continuous power.Before you begin installing your Ring Floodlight Cam Wired Plus outdoor security camera, make sure that you’re following safety code standards. Visit our support center for more details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 3 years ago by Ring

  
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Q: QuestionIs this a 2021 model?

Asked 3 years ago by TEACH.

This question was asked about the related product: Ring - Floodlight Cam Plus Outdoor Wired 1080p Surveillance Camera - Black

• A:Answer Yes

  Answered 2 years ago by Ronald

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Q: QuestionOur lights stopped working. Do the bulbs need to be replaced or do I need a technician?

Asked 3 years ago by Anonymous.

• A:Answer You'll hace to send the flood light in for repair.

  Answered 2 years ago by RonaldVerified Purchase

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Q: Questionif someone buy ring floodlight outdoor for a gift do have be in preson who brought ring floodlight in there names.

Asked 3 years ago by ld.

• A:Answer No, as long you have receipt.

  Answered 2 years ago by Lola

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Q: QuestionWill the lights and camera activate with motion? I need Best Buy to install this floodlight. Will they do that?

Asked 3 years ago by Bernice.

• A:Answer Hi Bernice. Good question! Yes, the Ring Floodlight Camera Plus Wired will activate the camera and lights when motion is detected. You can use the Ring app to see what’s happening, turn on the lights, speak to visitors, and even sound the siren when you need to. Our support center will provide additional information on the features of the Ring Floodlight Camera Plus Wired. In regard to Best Buy installing your device, we'd suggest you reach out to Best Buy's customer service directly. We are confident that they will be able to provide you with a resolution to your installation inquiry. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 3 years ago by Ring

  
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Q: Questioncan i go back and watch something from the night before? Is there a way to have it constantly recording?

Asked 3 years ago by phil.

This question was asked about the related product: Ring - Floodlight Cam Plus Outdoor Wired 1080p Surveillance Camera - Black

• A:Answer Yes for the first 30 days it’s free. Then you pay a small fee to have this option. Well worth it!

  Answered 3 years ago by bedroomVerified Purchase

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Q: Question1. Do you change out existing flood lights? 2. Can you monitor on your phone

Asked 3 years ago by Scott.

This question was asked about the related product: Ring - Floodlight Cam Plus Outdoor Wired 1080p Surveillance Camera - Black

• A:Answer Yes I replaced an existing floodlight. Yes I have on my phone as well my wife's phone.

  Answered 3 years ago by meangene

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Q: QuestionCan you turn off the floodlights from your phone for certain time intervals, for example, if you’re having a backyard party?

Asked 3 years ago by Joy.

• A:Answer Yes, light times are fully customizable.

  Answered 3 years ago by ChrisVerified Purchase

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Q: QuestionI currently have an existing floodlight that’s wired. Can I replace that with the ring floodlight?

Asked 3 years ago by Jen.

• A:Answer Yes I replaced two of my hardwired floodlights with Rings floodlights Very easy to install Captures clear video’s night or day

  Answered 3 years ago by SeanJVerified Purchase

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Q: QuestionHow far away from my house can i install this camera? My driveway entrance is 350 feet from the house.

Asked 3 years ago by wendys.

This question was asked about the related product: Ring - Floodlight Cam Plus Outdoor Wired 1080p Surveillance Camera - Black

• A:Answer As far as your wifi reaches...they have 3rd party wifi extenders or I'm pretty sure Ring also makes a type of wifi extender for their products as well

  Answered 3 years ago by BobbyB85Verified Purchase

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Q: QuestionWhat is the distance that the Wi-Fi needs to be to the camera

Asked 3 years ago by Allie.

• A:Answer It has to be in range, and would depend on your Wi-Fi strength. My spotlights are probably 50 feet behind the house and work well. But I also have a Wi-Fi booster

  Answered 3 years ago by RinglightsVerified Purchase

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