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Questions & Answers

$99.99
Page Showing 1-20 of 97 questions
  • QuestionDoes this camera have night vision?

    • Answer Yes, the camera is equipped with night vision, allowing you to see up to 20 feet in the dark.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the video resolution of this camera?

    • Answer This camera boasts a 2K (1440p) video resolution, providing clear and detailed footage.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is this camera powered?

    • Answer This camera is battery-powered, offering flexible placement options without needing a nearby outlet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I talk through the camera?

    • Answer Yes, the camera features two-way audio communication, enabling you to speak with someone through the camera from anywhere.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the video resolution of this camera?

    • Answer This camera boasts a 2K (1440p) video resolution, providing clear and detailed footage.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this camera offer continuous recording?

    • Answer Yes, the Outdoor Cam Plus offers 24/7 continuous recording to capture all events. A Ring Home Premium subscription, sold separately, is required for this feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I talk and listen through the camera?

    • Answer Yes, the camera supports two-way audio communication, allowing you to speak and listen remotely.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect this camera to other devices?

    • Answer Yes, you can link this camera with other compatible Ring devices. When motion is detected, it can trigger other devices for enhanced security and recording angles. However, this feature requires a separate subscription.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this camera work with other Ring devices?

    • Answer Yes, with a compatible Ring Home Plan, you can link this camera with other Ring devices for enhanced security and coverage.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this camera have night vision?

    • Answer Yes, the camera is equipped with night vision and can see up to 20 feet in the dark.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I record videos continuously with this camera?

    • Answer Yes, the camera offers 24/7 continuous recording with a Ring Home Premium subscription.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is the camera powered?

    • Answer This camera is battery-powered, offering flexible placement options without the need for an outlet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much is the Ring Home Premium subscription?

    Asked by Retneprac.

    • Answer Hi Retneprac. Thank you for reaching out to us with your question. We have listed the pricing for the optional Ring Home Plans here: The Ring Home Basic Plan includes video recording for one Ring doorbell or home camera, person and package alerts, video preview alerts, and 10% off select Ring purchases. The cost of the Ring Home Basic Plan is $4.99/month or $49.99/year. The Ring Home Standard Plan covers all home devices at one location, includes everything in the Ring Home Basic Plan, doorbell calls, extended live view, alarm cellular backup, and more. The cost of the Ring Home Standard Plan is $9.99/month or $99.99/year. The Ring Home Premium Plan covers all home devices at one location, includes everything in the Ring Home Standard Plan, smart video search, 24/7 recording, SOS emergency response, and more. The cost of the Ring Home Premium Plan is $19.99/month or $199.99/year. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionHow do you charge camera?

    Asked by Anonymous.

    • Answer Pull the battery out and charge the battery.

      Answered by Excited

  • QuestionCan I purchase a ring solar panel for this particular camera for it to charge the battery?

    Asked by charge.

    • Answer Yes, that’s how I have mine setup.

      Answered by JVL13

  • QuestionWhat is the coverage radius of one outside camera?

    Asked by JAFO.

    • Answer Hi JAFO. Thank you for taking the time to ask this question. The Ring Outdoor Cam Plus has a 160° diagonal, 140° horizontal, and 80° vertical field of view. Motion detection range on Ring devices is up to around 30 feet with the motion sensitivity slider at the maximum level. However, larger objects in the distance, such as vehicles, might still cause a motion alert. If you turn motion sensitivity down, this range will be lower. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWill this work with a standard $99.99 plan just without the 24/7 recording? Meaning will it record when it senses motion and work that way with the $99.99 plan? Thanks!

    Asked by PJPJ.

    • Answer Hi PJPJ. Thank you for taking the time to ask this question. Yes, with the Ring Home Standard Plan, you can save, share and replay recorded videos of every doorbell ring, motion event, and live view event for up to 180 days. The Ring Home Standard Plan covers all home devices at one location, includes everything in the Ring Home Basic Plan, doorbell calls, extended live view, alarm cellular backup, and more. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Questionhow is it mounted, magnet, glue or screws

    Asked by dennis.

    • Answer Hi dennis. Thank you for taking the time to ask this question. The Ring Outdoor Cam Plus is mounted with screws. Please follow these instructions for installing the Ring Outdoor Cam Plus: 1. Slide the mounting plate in the direction opposite to the UP arrow to remove. 2. Use the mounting plate as a guide to mark screw holes on the wall. 3. Install the mounting plate with the UP arrow pointing up. 4. Unclasp the camera mount. 5. Unscrew to detach the camera mount from the battery cover. 6. Remove the rubber cap on the back of your camera and use it to plug the bottom. 7. Attach the camera mount to the back of your camera with its screw. 8. Clasp the camera mount and attach your camera to the mounting plate by sliding until you feel a click. 9. Unclasp the camera mount and tighten the security screw. 10. Tighten the security screw on the battery cover. (Optional) Adjust your camera’s position, then remove the rubber cap at the base of the camera mount and tighten the screw to secure in place. Replace the rubber cap. 11. Adjust your camera’s angle, then tighten the screw on the camera mount arm to secure in place. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • Questioncan you use the solar charging panel on this? if so is it USBC ?

    Asked by lou.

    • Answer Hi lou. Thank you for your questions today! Yes, the Ring Outdoor Cam Plus is designed to work with our Ring Solar Panels. The port on the Ring Outdoor Cam Plus is a USB-C. It is important to ensure that your Ring Solar Panel is installed correctly and that it is receiving enough direct sunlight to operate as intended. It is recommended to place the Ring Solar Panel so that it gets at least 4 hours of light in a day. If any additional information is needed regarding your Ring Outdoor Cam Plus please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

      Answered by Ring

  • QuestionDoes this camera have lights?

    Asked by Catfish.

    • Answer Yes - for night vision / video purposes. It does NOT have a built in light for like lighting up an area as a security light, if that is what you are asking…

      Answered by JimR