Questions & Answers

Q: QuestionCan just the audio portion be turned off?

Asked 1 month ago by Daffy.

• A:Answer Hi Daffy. Thank you for your question today! Yes, you can turn off just the audio portion on your Ring Pan-Tilt Indoor Cam. To disable audio, navigate to Device Settings in the Ring app, select Privacy Settings, and toggle Audio Streaming and Recording off. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

  Answered 1 month ago by Ring

  
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Q: QuestionDo any Wi-Fi security cameras have temperature monitoring and/or an alert feature?

Asked 1 month ago by scott.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer Hi scott. Thank you for reaching out to us with your question. The Ring Pan-Tilt Indoor Cam has the following features: 1080p HD, Live View, Color Night Vision. Customizable Motion Detection. Static: 143° diagonal, 115° horizontal, 59° vertical field of view. Pan-Tilt: 360° pan coverage, 169° tilt coverage field of view. Two-way audio with noise cancellation. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 1 month ago by Ring

  
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Q: QuestionDoes it come with a SD card?

Asked 3 months ago by Bill.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer No SD card. All is stored within the app

  Answered 2 days ago by dropkick

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Q: QuestionCan the camera be set to record continuously - and just be there so I could review as needed?

Asked 4 months ago by DavidK.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer Hi DavidK. Thank you for reaching out to us with your question. Yes, with 24/7 Recording, you can use 24/7 Video Storage Time to save your videos for up to 14 days. Motion events and all other event types will be saved according to your existing Event Video Storage Time setting for your Ring device, and can be stored for 60 days (default) up to 180 days. The 24/7 Recording feature can only be turned on if your Ring camera is hardwired or plugged in to continuous power. This feature requires a Ring Home Premium subscription. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 4 months ago by Ring

  
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Q: QuestionCan the Ring pan-tilt indoor camera be turned on/off from the app?

Asked 5 months ago by DGNLV.

• A:Answer You can tell the camera to not detect motion from the app, which essentially will turn it "off". However the cover remains open. If you want to truly turn it off you have to manually close the camera cover.

  Answered 2 days ago by dropkickVerified Purchase

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Q: QuestionIs the speaker on the camera loud ?

Asked 6 months ago by Volume.

• A:Answer Yes, it is loud enough that a 2 way conversation can be done easily.

  Answered 6 months ago by DeanF

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Q: Questioni live in a building with hallways of apartments on the third floor i want to mount my pan-tilt camera outside on my front door will doing that pickup my wifi in my apartment and i think i can feed the cord through a gap in the door into an extension cord

Asked 10 months ago by Anonymous.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer Yes

  Answered 9 months ago by JoeEVerified Purchase

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Q: Questiondoes this have a magnetic mount? if not how would you mount it?

Asked 1 year ago by john.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer No magnetic mount. It is mountable by using the screws provided or place a weight in the 2inch bridge on the base. That is what i have done for 1 unit. For the other unit i used the 2 sided tape with velcro.

  Answered 1 year ago by coffeeclubVerified Purchase

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Q: QuestionWhich generation camera comes with the Pan-Tilt, 1, 2 or 3?

Asked 1 year ago by ToddA.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer Hi ToddA. Thank you for your question. The Ring Pan-Tilt Indoor Cam is one of our Ring Indoor Cam (2nd Gen), which is the latest generation of our Indoor Cams. For more information on the Ring Pan-Tilt Indoor Cam I'm including this link to our help site: https://ring.com/support/products/cameras/pan-tilt-indoor-cam?page=1 If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/. Sincerely, Matthew from Ring.

  Answered 1 year ago by Ring

  
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Q: QuestionHello can the tilt camera be used outside if under cover from all rain on a covered porch?

Asked 1 year ago by Kevin.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer I’m sure. It can also be placed inside and look through a window without any reflection. That’s how I have it set up It’s on the windowsill looking through the window to outside.

  Answered 1 year ago by NicholasOVerified Purchase

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Q: QuestionDo I have to have wifi to use this device?

Asked 1 year ago by Needasecuritycam.

• A:Answer Yes.

  Answered 1 year ago by wallesqVerified Purchase

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Q: QuestionCan you set up "dead" zones so you don't get every movement by what's going on? Like the doorbell cam?

Asked 1 year ago by Trukdrvr.

• A:Answer Yes. Use the Ring app on your phone, the web interface lacks many the features on the phone app. You can configure the zones, motion sensitivity, alerts, and schedules.

  Answered 4 months ago by Squirrel

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Q: QuestionCan you use this indoors facing a window pointing outside with good visibility?

Asked 1 year ago by Indoorcam.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer I haven't tried it myself but my sister has and she said it works really well and she can position cameras in multiple windows and see all around her house and yard.

  Answered 1 year ago by KMom

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Q: QuestionCan this be wired by an electrician for power?

Asked 1 year ago by Smith.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer It a type c to usb. If you can plug in your cell phone. You can plug in this camera

  Answered 1 year ago by NicholasOVerified Purchase

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Q: QuestionDoes this require some kind of subscription service in order to use it?

Asked 1 year ago by Subscription.

• A:Answer Yes

  Answered 1 year ago by JustshoppingVerified Purchase

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Q: QuestionDo you have to push the speaker the whole time you are talking or can the speaker stay on with 1 push until you push it off again?

Asked 1 year ago by Speaker.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer It stays on until you mute it again or close the app!

  Answered 1 year ago by VictoriaD

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Q: QuestionHow long is the power cable ?

Asked 1 year ago by Powercable.

• A:Answer Hi Powercable. Thank you for taking the time to reach out to us with your question. The power cable for the Ring Pan-Tilt Indoor Cam is 10 feet long. Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today! Thank you, Melissa from Ring.

  Answered 1 year ago by Ring

  
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Q: QuestionIs this camera support 500 internet speed

Asked 10 months ago by K.

This question was asked about the related product: Ring - Pan-Tilt Indoor Security Cam with 360° Horizontal Pan Coverage, Live View & Two-Way Talk, and HD Video - White

• A:Answer Yes

  Answered 7 months ago by LindaCVerified Purchase

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