Questions & Answers

Q: QuestionDoes this camera work with Alexa?

• A:Answer Yes, this camera works with Alexa.

Q: QuestionCan I talk to visitors through this camera?

• A:Answer Yes, you can talk to visitors anytime from anywhere with Two-Way Talk.

Q: QuestionDoes this camera require batteries to operate?

• A:Answer Yes, this camera is battery-powered.

Q: QuestionIs it possible to use this camera indoors?

• A:Answer Yes, this camera can be used indoors.

Q: QuestionWhat are the built in features of the spotlight cam plus?

• A:Answer The spotlight cam plus has two built in LED lights.

Q: QuestionCan I customize the motion detection zones?

• A:Answer Yes, you can customize motion zones to choose what the camera covers.

Q: Questionwhat is included? Cameras, batteries, mounts, base station, app? How many cameras does your base station support? Specs in detail would be helpful

Asked 3 years ago by Me.

• A:Answer Each battery-operated camera comes with one battery and one mount. You download the Ring app on your phone and follow directions that comes with the camera, it's fairly simple. You name each camera according to their location, for example, Frontdoor, Driveway, Deck, etc... Your Ring app is your base station, you are able to retrieve all the information from the app, unless you have problems with your camera, which in turn you'll notify Ring. PS. Before you mount the camera, download it to your app, this way you have a live feed on your phone, and it will help you decide the location and angle of the camera. If you need any help, call Ring.

  Answered 3 years ago by frankpVerified Purchase

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Q: QuestionDo I have to buy a subscription to record video?

Asked 3 years ago by Anonymous.

• A:Answer Yes. Ring gives you one free month, after that, you'll need to subscribe for about $40 per year, for each camera, and $100 for three or more cameras. Without the subscription, they will not store the recordings.

  Answered 3 years ago by frankpVerified Purchase

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Q: QuestionHow long does a typical charge last? How often will I have to charge the battery?

Asked 2 years ago by Shan.

• A:Answer I check mine once a month but and rechargd them, but they have never been under 50% power and they are usually at 75%.

  Answered 2 years ago by RousHansonVerified Purchase

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Q: QuestionDo I need to purchase the solar panels for these to work?

Asked 2 years ago by Jack.

• A:Answer No

  Answered 2 years ago by Laura

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Q: QuestionDoes this item include the solar panels?

Asked 2 years ago by Izzy.

• A:Answer Hi Izzy. Good question. No, the Ring solar panels are sold separately. This bundle comes with two Ring Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Surveillance Cameras, two quick-release battery packs, a Micro USB charging cable, two mounting brackets, and installation tools and screws. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
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Q: QuestionDoes Bestbuy offer camera installation?

Asked 2 years ago by Mimi.

• A:Answer Yes

  Answered 2 years ago by Anonymous

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Q: QuestionCan additional cameras be added?

Asked 3 years ago by Mac.

• A:Answer Hi Mac. Good question! Yes, you can set up multiple Ring devices in your home and manage them all under the same account through the Ring app. Devices are managed through a feature called locations. You can add a camera or doorbell to any location. Go to that location, then add the device in the Ring app. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 3 years ago by Ring

  
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Q: Questioncan i turn off light that pops on...

Asked 1 year ago by rich.

• A:Answer Hi rich. Thank you for taking the time to ask this question. No, the blue light indicates the device is recording. This indicator light cannot be disabled. However, the motion-activated lights can be enabled or disabled in the Ring app. When enabled, the lights will turn on when motion is detected. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 1 year ago by Ring

  
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Q: Questionwill the ring work with 5g wifi network?

Asked 1 year ago by moby.

• A:Answer Yes I connected it to my 5g network

  Answered 1 year ago by DennisVerified Purchase

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Q: QuestionHow long are the cords connecting the solar panels to the camera? Are extensions able to be added if a longer length is needed?

Asked 1 year ago by Judy.

• A:Answer Hi Judy. Good question. The Ring Spotlight Cam Plus is compatible with the Ring Solar Panel (USB-C). The Ring Solar Panel uses a USB-C cable that is 6.5 feet (2 meters) long. Visit our support center for additional information. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 1 year ago by Ring

  
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Q: Questioncan this system be opperated with cellular as well as wify?

Asked 2 years ago by Jammer.

• A:Answer Hi Jammer. Good question! Ring video doorbells and security cameras are intended to be used with a home wifi network, not a mobile device hotspot. Using a hotspot instead of your home wifi network may cause failed setup attempts or cause your Ring device to continually disconnect from wifi. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
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Q: QuestionHow are they mounted?

Asked 2 years ago by Cameras.

• A:Answer The base has 2 screws that hold the camera.

  Answered 2 years ago by JPB1Verified Purchase

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Q: QuestionWill these pick up a dog the size of a pitbull and record the activity?

Asked 2 years ago by WM.

• A:Answer Yes they will.

  Answered 2 years ago by Laura

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