A:AnswerHello
Ring does recommend a high speed wifi internet connection for the best performance. The Ring Stick Up Cam is a next-generation security camera that can be used both indoors and outdoors to bolster the security around your home.
The following article lists out the features of individual Ring security cameras along with a recommendation as to which model might be best for you: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Dexter,
There is currently no Siri support for Ring. Connecting and controlling a Ring video doorbell or security camera with an Alexa-enabled device is a simple process. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. As a result, you’ll be able to direct your Ring device(s) with voice commands, as well as watch live videos from them if you have an Echo Show or Echo Spot
More details can be found on our website: https://support.ring.com/hc/en-us/articles/360031246432-Using-Alexa-to-control-your-Ring-Doorbell-or-Security-Camera-
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello Mike,
The battery is fully charged when the light on the battery shines a solid green, which can take 6-8 hours. Connect the orange micro-USB charger(included in the box) to the charging port in the battery. During charging both the red and green lights will light up.
Also, Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Antonio from Ring
A:AnswerHello JJTree,
Great question! Yes, you could point the camera at the thermostat and be able to see the temperature reading through the Live View feature. Just to clarify, the camera does not have a temperature reading of the room that it is installed in. Here is a helpful article regarding more specifications of this device: https://support.ring.com/hc/en-us/articles/360015669092-Stick-Up-Cam-Battery-2nd-Generation-Information.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thanks,
Alexis with Ring
A:AnswerThe battery life depends on the settings that you have it on. If you set the camera to where it records frequently and has a longer record time, then your battery will die faster. If you set it to the recommended settings as put forth by ring, then your battery should last about 2 months. The battery comes with it and is rechargeable.
A:AnswerHello Dtaylor,
Yes, the Ring Stick Up Cam does work with Alexa. Connecting Ring Devices with Alexa is a simple process. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. Once this is accomplished, you’ll be able to use a variety of Alexa-enabled devices with your Ring devices.
For a list of Alexa-enabled devices compatible with Ring Devices and Ring Devices compatible with Alexa-enabled devices: https://support.ring.com/hc/en-us/articles/360031246412-Ring-Supported-Alexa-enabled-Devices.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
A:AnswerI sure do. As long as you have 50Mbps internet service, I think you should be ok. I always say that if you have a lot of smart device, 100Mbps internet speed is recommended.
A:AnswerHello will,
Great question! Yes, the Ring rechargeable battery does work with our Ring Stickup Camera. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/115004442203-Stick-Up-Cam-Information. If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com (http://ring.com/): https://community.ring.com/.
A:AnswerHello Jbrown180t,
Great questions. Ring Stick Up Cam's blue LED does light up when in Live View is enabled or when motion is detected.
All of our camera options are intended to allow everyone to enhance the security around their home. Each offering an array of features including, but not limited to: 1080p video, Live View with night vision, two-way talk, and motion detection. With Ring, you can answer the door and monitor your home from anywhere:https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
All the best,
Antonio from Ring
A:AnswerYou don't need an Amazon account but it is compatible with Alexa if you have/had one. I set up my camera on the ring app with no problems. My Alexa detected the camera but I chose not to set it up with Alexa
