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  • QuestionInstalling 3 hard-wired cameras. Does one plug take care of all 3 or do I need an outlet for each camera?

    Asked by Laura.

    • Answer Hi Laura. Thank you for your question. You will need an outlet for each individual Ring Stick Up Cam Wired. Each device plugs into a standard wall outlet with the included A/C adapter plug. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionOp hoeveel meter kan ik hem instellen dat ik ook mijn auto op de weg kan zien hij gaat nu pas opnemen als er iemand op de plaats bij mij loopt en dat is 5 meter vanaf de camera

    Asked by Gerrit.

    • Answer Hi Gerrit. Thank you for taking the time to reach out to us with your question. The motion detection range on the Ring Stick Up Cam is up to around 30 feet (9 meters) with the motion sensitivity slider at the maximum level. If you turn motion sensitivity down, this range will be lower. Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps: Tap the menu (≡) on the top left. Tap "Devices." Tap the device that you want to adjust. Tap "Motion Settings." Tap "Smart Alerts." Tap "Enable Feature." Tap "Continue." Select the notification options that you want for "Person" and "Other Motion." You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications. After you've adjusted your settings, tap "Done." Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your motion detection concern. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionDoes the camera record 24/7?

    Asked by Jas.

    • Answer No, it is triggered by motion.

      Answered by user128695

  • QuestionDoes this include the cable and charger? If yes what are the two types of plugs on the cable? is it a USBC Male and USB Male?

    Asked by Dave.

    • Answer Hi Dave. Thanks for asking. The Ring Stick-Up Cam Plug-In comes with the Ring Stick-Up Cam Plug-In device, an indoor/outdoor power adapter, an owner's manual, screws and wall anchors, and a security sticker. It plugs into standard outlets for nonstop power. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow long is the ethernet cable and can it be extended?

    Asked by Buddy.

    • Answer Hi Buddy. Thanks for asking. The Ring Stick Up Cam Wired does not use an Ethernet cable. It connects to your home's 2.4 GHz wireless 802.11b/g/n network. It is powered using an indoor/outdoor power adapter that plugs into a standard power outlet. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIf I'm at work will it alert me if some one comes in my house

    Asked by Oj.

    • Answer Yes. It will alert you when it detect a person.

      Answered by Hong

  • QuestionWhat is the monthly charge for this camera

    Asked by Anonymous.

    • Answer Hello. Thanks for asking. Ring offers a couple of different plan options to choose from so that you can find the best fit for your needs. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. The Ring Stick-Up Cam Wired does not require a subscription to view real-time video and answer general motion notifications when they happen, but you don't get video recordings of those events. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWhen you open up the camera just to check on your home will it automatically start recording or can you just look at your Home and not have it record every time you look on the live camera

    Asked by Maxin.

    • Answer Hi Maxin. Good question. If you are subscribed to a Ring Protect Plan, your device will automatically record every event. Without a Ring Protect Plan, you can view real-time video for Ring doorbells and cameras and answer general motion and doorbell notifications when they happen, but you don't get video recordings of those events. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs there a standard manufactured warranty? Warm regards,

    Asked by Honeybe.

    • Answer Hi Honeybe. Thanks for asking. The Ring Stick Up Cam Wired has a 1-year parts and labor warranty and lifetime theft protection. Visit our support center for more information on Ring's Limited Warranty and Theft Protection Plan. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDo all wyze cameras have a monthly license fee?

    Asked by Ignatz.

    • Answer Hi Ignatz. Good question. Ring devices do not require a subscription; however, there is an optional Ring Protect Plan available. The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. For information on Wyze devices, we recommend reaching out to Wyze support. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHi; does the Stick Up Wired Camera come with Motion Warning that automatically says, "you are currently being recorded"? Does the Wireless version come with Motion Warning also, or just the wired version?

    Asked by Ringing.

    • Answer Hi! It does not l. Just has a light on the front that turns on and to red while it records.

      Answered by Chris

  • Questioncan the stick up camera plug into the solar panal ??

    Asked by artie.

    • Answer Hi gipper. Good question. The Stick Up Cam Plug-in comes with an indoor/outdoor power adapter that uses standard power outlets for nonstop power. You can also use a Quick Release Battery Pack (sold separately) for backup power. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow many cameras can I use

    Asked by MikeO.

    • Answer Hi MikeO. Thanks for asking. You can use as many Ring devices at your location as your home wifi can support. Each Ring Stick Up cam requires a minimum upload speed of 1 Mbps, but 2 Mbps is recommended for optimal performance. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs this Gen 2 or 3?

    Asked by Generation.

    • Answer Hi Generation. Good question. This is the Ring Stick Up Cam, 3rd Generation. The Ring Stick Up Cam Plug-in features 1080p full HD resolution, night vision, two-way audio, HD video recording, and a wide viewing angle with multiple power options. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionI have one of these now...can I buy 2 more and add them to same Ring acct/app etc etc? Will I be able to just plug them in and then add them to my app or?? Will adding 2 more increase my monthly monitor fees?

    Asked by Seniormoment.

    • Answer Hi Seniormoment. Good question. Yes, you can set up multiple Ring devices on the same Ring owner account. Ring Protect Basic offers video recording for one Ring doorbell or home camera. Each device will need its own subscription, or you can subscribe to a Ring Protect Plus plan. Ring Protect Plus offers video recording for all Ring doorbells and home cameras at one location. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan you plug this into your outside socket on your house no porch cover

    Asked by yellowbud.

    • Answer Hi yellowbud. Good question. The Ring Stick Up Cam Wired can be mounted indoors or outdoors. It is weather-resistant with an IP rating of IPX5. It was designed to work at temperatures ranging from -4 to 100 degrees Fahrenheit. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs this camera powered by 115v directly, or does the cable attach to a small transformer device that plugs in at the wall?

    Asked by RickS.

    • Answer No device plug directly into outlet

      Answered by Anonymous

  • QuestionWhat is the main difference between the Spotlight Cam Plus and the Ring-Stick up camera?

    Asked by fenway.

    • Answer Hi 225roses. Good question. The Ring Stick Up Cam Plug-in features 1080p full HD resolution, night vision, two-way audio, HD video recording, and a wide viewing angle. The Ring Spotlight Cam Plus is equipped with color night vision, customizable motion detection, and motion-activated lights. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow big is this camera in width and length

    Asked by Anonymous.

    • Answer Pretty close to the size of a soda can

      Answered by Pfldiego

  • QuestionWhat’s the range of the camera, meaning how far can it video?

    Asked by Innqitet.

    • Answer Depends on where you place it. I have one that’s high up and it spans about 20 feet by 16 feet. I have another that is on the ground and it spans about 6 feet from left to right, but I can see all the way down my yard about 50 feet.

      Answered by NancyC