A:AnswerYes, In the night time it went to black and white mode. But if on your device box or anywhere u can see that it mention about color photo view in the night then 100% ask them for support or they may replace too.
A:AnswerAshok,
The link below lists out the features of the individual Ring Video Doorbell models along with a recommendation as to which model might be best for you. Please let me know if you have any questions about a specific doorbell.
https://support.ring.com/hc/en-us/articles/115004668746-Ring-Video-Doorbells-Product-Comparison
Bilan J, Customer Satisfaction Specialist
[email protected]
A:AnswerI am not sure if this will help your situation, but the Ring Video Doorbell 2 can also be wired. That way you would not have to worry about the battery draining down while you were away. You still have to have internet, so if the power would go out, your camera wouldn't work anyhow. I hope this helps.
A:AnswerYes but watching live stream kills the battery on the ring and my phone. I wish I’d bought a different brand - I’ve tried all of the different settings and talked to support, but the motion detection is worthless. It’s infrared, not a true motion sensor. Most days I’ll walk by it and in my house and it won’t trigger an alert.
A:AnswerThe glass on the storm door is impeding the motion sensor’s ability to “see” motion. It will not work properly unless you move it outside the storm door.
