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Questions & Answers

Page Showing 1-17 of 17 questions
  • QuestionWhat type of storage does the Ring system use?

    • Answer The Ring system utilizes cloud storage.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Ring Indoor Cam have night vision?

    • Answer Yes, the Ring Indoor Cam is equipped with night vision.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Ring Video Doorbell require a new chime?

    • Answer No, the Ring Video Doorbell connects to your existing chime.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I get mobile notifications with this Ring system?

    • Answer Yes, the Ring system supports mobile notifications.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the Ring Video Doorbell rechargeable?

    • Answer Yes, the Ring Video Doorbell has a rechargeable battery.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow is the Ring Video Doorbell powered?

    • Answer The Ring Video Doorbell is battery-powered.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the resolution of the Ring Video Doorbell?

    • Answer The Ring Video Doorbell has a 1080p HD video resolution.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo you need a monthly plan? Do you use just the app on your android to use it?

    Asked by Anonymous.

    • Answer Hi. Thank you for reaching out to us with your questions. Ring products provide their standard features such as instant alerts, live view, and two-way talk without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them. The Ring app requires iOS 17 (or higher), or Android 9 (or higher). If your mobile device does not have the latest operating system, you may not be able to access the Ring app, or the Ring app and its features may not work as expected. If any additional information is needed regarding your questions, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionWhat if you don't have a doorbell chime.

    Asked by Anonymous.

    • Answer Hello. We appreciate the time you have taken to ask this question. The Ring Video Doorbell 3 Plus is a battery operated device. The Ring Video Doorbell 3 Plus will make an audible sound when someone presses the doorbell button and you will receive a notification on your phone. To hear audio alerts in your home, pair it with a Ring Chime or compatible Alexa device (each sold separately). If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDoes the camera have 2 way talk?

    Asked by Jose.

    • Answer Yes

      Answered by JackN

  • QuestionCan the RING app handle systems from two separate houses simultaneously?

    Asked by Eddie.

    • Answer No it cannot

      Answered by user383767

  • Questionis the battery rechargeable and is it , remove when charging?

    Asked by Anonymous.

    • Answer Yes

      Answered by JackN

  • QuestionCan you use the indoor camera inside, to look out the patio window or would there be a glare?

    Asked by 1234.

    • Answer Hi 1234. We appreciate the time you have taken to ask this question. Yes, the Ring Indoor Cam can be installed in a window pointing outside. However, the camera may have a hard time detecting motion and you may get distorted images at night. To get proper motion detection, cameras should not be placed facing a window or in front of a glass door. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan the Ring video doorbell easily replace my current Ring doorbell?

    Asked by Carol.

    • Answer Yes

      Answered by JackN

  • QuestionHow long is the video saved?

    Asked by Princess.

    • Answer Hi Princess. Thank you for your question today! With the Ring Home Plan the Ring Video Doorbell 3 Plus will save recordings by default for 60 days. This 60 day default can be adjusted from a range of 1 day to 180 days. You may also download any of the recording within that time to keep the recordings saved on your computer or phone. If any additional information is needed regarding your Ring Video Doorbell 3 Plus please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

      Answered by Ring

  • QuestionDoes this capture from head to toe?

    Asked by Jan.

    • Answer Hi Jan. Thank you for reaching out to us with your question. No, the Ring Video Doorbell 3 Plus does not have the Head-to-Toe video feature. This feature is available on the Ring Battery Doorbell, Ring Battery Doorbell Plus, and Ring Battery Doorbell Pro. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionCan u access history of both cameras?

    Asked by Anonymous.

    • Answer Yes

      Answered by JackN