“Product will not charge I'm trying to use the contact us email portion on the rocketfish website, i get an error every time i try to submit. Here is what I'm trying to write I purchased The RocketFish Bluetooth outdoor speaker item on May 25, 2014. Just 2 months exceeding the 1 year warranty. My speaker is now no longer working. The light in the middle flashes red for a few seconds, the speaker then works for 20 seconds or so and then shuts off. It has been plugged in now for 4 days and isn't charging. I've tried several outlets and plugging it in again, nothing is working. Please help. I cannot afford to purchase a new speaker. I love this one. It's is just 1 year and 2 months old. I have the receipt, but the store won't let me return the item as the 1 year warranty is now expired.”
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Don't waste your time, the Bluetooth on mine stopped working literally at the one year mark, can't get warranty. This speaker was made with the cheapest parts they could find. You'll never get warranty or a straight answer out of rocketfish, I tried too, your hooped, buy a different brand and write a review about this speaker and your experience.
Sorry, there was a problem. Please try again later.I believe when I purchased the speakers I asked about replacing the rechargeable batteries and was told you could not. Not sure if it is possible. If not you probably have the choice of replacing the speakers or operating on AC power.
Sorry, there was a problem. Please try again later.You can't let your rechargable batteries die, they will permanently lose a percentage of their maximum charge every time you let their battery fully deplete. That's probably what happened. You pretty much have to keep it plugged in while you use it now, because the only other way is to take it apart and order a battery replacement from Rocketfish and try to install it yourself
Sorry, there was a problem. Please try again later.The red light you mention is the power indicator. It shows red for the first 4 seconds after turning it on. As far as charging, make sure you are using the original power cable and try multiple outlets.
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