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Doesn't work on all phone's or TV
Sorry, there was a problem. Please try again later.The only thing to try is to turn off the phone and unplug the TV. Plug the adapter and HDMI cable into the TV and phone. Power on your phone and once it's on, plug in the TV. If that doesn't work, then I would recommend calling Phillips. Since it works on your TV, the issue would seem to be her TV and they would be able to help you better than I can for an issue with their TV.
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