Questions & Answers

Q: QuestionCan I add more storage to this gaming handheld?

• A:Answer Yes, you can add storage to this gaming handheld using a microSD card.

Q: QuestionDoes this gaming handheld have a touch screen?

• A:Answer Yes, this gaming handheld has a touch screen.

Q: QuestionWhat kind of display does this gaming handheld have?

• A:Answer This gaming handheld features a 120Hz display for smooth gameplay.

Q: QuestionDoes the purchase of this gaming handheld include a game pass?

• A:Answer Yes, the purchase includes 3 months of Xbox Game Pass Premium.

Q: QuestionDoes this gaming handheld have integrated speakers?

• A:Answer Yes, this gaming handheld has integrated speakers.

Q: QuestionAre there USB ports available on this gaming handheld?

• A:Answer Yes, there are two USB ports available on this gaming handheld.

Q: QuestionWhat does the AI chip part even does? They release zero things about it then saying it’s powerful but in what way.

Asked 6 months ago by Anonymous.

• A:Answer The Xbox Ally X so far is the only device with the AI Z2 Extreme processor. All the other Z2E devices ship without the AI NPU processor. With the NPU, AI processing doesn't need to be done on the GPU and is instead handled with the NPU. so one of the upcoming features for the NPU is Automatic Super Resolution (ASR). ASR means the GPU will be rendering the game at 720p, for example, and the NPU will upscale it at 1440p for example. It'll look really clear and because the GPU only needs to render at 720p, there will be higher frame rates and sharper images. Digital Foundry has tested early versions of ASR and said it looks very promising with low latency issues. Other devices that are regular Z2 Extreme will never get the NPU features like ASR.

  Answered 5 months ago by OnlySublime

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIf I have physical version of a game installed in my xbox, can I play it on the Xbox Rog Ally X or do have to buy the digital version?

Asked 6 months ago by Alyz003.

• A:Answer If you mean by via disc then you’ll be able to use remote play which will require a stable internet connection by remotely connecting to your Xbox, otherwise any digital games that are “Xbox Play Anywhere” titles can be directly installed to the device if owned or via game pass ultimate

  Answered 5 months ago by SyntherSystems

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhy does pre order date say Nov 14 for pickup when it releases in Oct?

Asked 6 months ago by Anonymous.

• A:Answer Because the first series of xbox ally x shipments have sold out.

  Answered 6 months ago by Anonymous

  Helpful (4)Unhelpful (1)ReportAnswer this questionShow more answers (4)

Q: QuestionCan it run world of Warcraft

Asked 2 months ago by Anonymous.

• A:Answer Yes, it can run World of Warcraft.

  Answered 1 month ago by ASUS Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionSince GTA6 is only coming out for consoles for now, would I be able to play GTA on this because it’s an X-Box device?

Asked 6 months ago by Rai8ders87.

• A:Answer No, you will not be able to play GTA 6 natively on the ASUS ROG Xbox Ally at launch, as it is a Windows-based PC handheld, not a dedicated Xbox console. You may be able to play a future PC version if and when Rockstar releases it for PC platforms.

  Answered 6 months ago by ASUS Answers

  
  Helpful (3)Unhelpful (2)ReportAnswer this questionShow more answers (2)

Q: QuestionCan it be plug in to a tv or monitor

Asked 6 months ago by Eddie.

• A:Answer Yes, the ASUS ROG Ally can be plugged into a TV or monitor using a USB-C to HDMI adapter, a USB-C to DisplayPort cable, or a docking station that has a video output port, such as the official ROG Gaming Charger Dock. The USB-C port supports (DisplayPort Alt Mode), which allows for video and data transmission to an external display.

  Answered 6 months ago by ASUS Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIve noticed on the previous models that games could only be played online. Will this system require online connection to play games as well?

Asked 6 months ago by KarenP.

• A:Answer That depends entirely on the game. Keep in mind, the ROG XBOX Ally X is a PC—it runs either the Xbox or PC version of the game you're referring to. Whether offline play is supported comes down to how the developer designed the game, not the hardware itself. For example, Diablo 3 has an offline mode on certain platforms, so it would be great if that were available here. Diablo 4, on the other hand, requires a constant online connection—there’s no offline version. Again, that’s a developer decision, not something the ROG Ally (or any hardware) can change.

  Answered 6 months ago by PeteT

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionOn Xbox desktop mode,Do we need to pay subscription to play Xbox games online with those handheld?

Asked 7 months ago by Anonymous1.

• A:Answer No, The Xbox ally X is still an ROG Ally at its core and runs fully fledged windows, no subscription will be necesary for online play, however if you want access to gamepass, you may have to purchase gamepass PC or upgrade to gamepass ultimate if you want gamepass on xbox and pc/xbox ally.

  Answered 7 months ago by SenorSawCon

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionSo I placed an order for my Xbox rog ally x on OCT 17th and was told it would be about a two-three week wait for it. I’ve seen that the ship dates keep changing, and have recently changed to December. So will that affect my own date?

Asked 5 months ago by Alex.

• A:Answer Mines have not come yet but it says Friday

  Answered 5 months ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionAm I able to use a Controller when it’s Docked to TV or Monitor and if so which are compatible?

Asked 5 months ago by InquiringPotentialBuyer.

• A:Answer Yes, you can use a controller when this ROG Xbox Ally X is docked to a TV or monitor, and most PC-compatible controllers are compatible with this device. This includes Xbox Wireless Controllers, other Bluetooth controllers, and wired or wireless controllers that use a USB dongle.

  Answered 5 months ago by ASUS Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo I have to be home or near the game to play it?

Asked 5 months ago by Anonymous.

• A:Answer Nope. Games digitally owned across most store fronts can be directly installed to the device for on the go gaming. Xbox however the game must be labeled “Xbox Play Anywhere” to be able to install directly on the go. Otherwise you can use Remote Play or Cloud Gaming

  Answered 5 months ago by SyntherSystems

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIf I pre ordered during the first batch but changed from delivery to pick up after the first batch is sold out, does that mean I have to wait for second batch or is the pre order linked to the batch it was purchased on??

Asked 6 months ago by Anonymous.

• A:Answer You have to wait for the second batch, unfortunately. I am unable to pick my preorder up at my store on release day, so I changed my order from pick up to shipping and now it won’t be here until mid-December. I did not even think about the orders being fulfilled in different places based on delivery preference.

  Answered 5 months ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDo I need to have Xbox game pass to play Xbox games? Or can I buy the Xbox game outright instead of having an Xbox game pass?

Asked 6 months ago by John.

• A:Answer You can buy games on the Xbox app, Steam or whichever your preferred online game store is. The ROG Xbox Ally X is at it's heart still a Windows device or in other words a PC.

  Answered 6 months ago by interestedgamer

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)