Questions & Answers

Q: QuestionHow many speakers does this Roku TV have?

• A:Answer This Roku TV has 2 built-in speakers.

Q: QuestionDoes this Roku TV come with a stand?

• A:Answer Yes, this Roku TV comes with a stand.

Q: QuestionCan I use Apple AirPlay with this TV?

• A:Answer Yes, this TV supports Apple AirPlay 2 for screen mirroring.

Q: QuestionWhat is the estimated annual operating cost of this TV?

• A:Answer The estimated annual operating cost is $15.

Q: QuestionWhat type of resolution does this TV support?

• A:Answer This TV supports up to 4K (2160p) resolution.

Q: QuestionDoes this TV support HDR?

• A:Answer Yes, this TV supports HDR10+.

Q: QuestionWhat is the difference between the Plus and Select series TVs?

Asked 2 years ago by PlusorSelect.

• A:Answer Great question! The Roku Select Series TVs have everything you need in a smart TV—with a clear, bright picture and a Roku Voice Remote to quickly and easily find your entertainment. This Select Series 4K TV will have 4K resolution, vivid HDR10+ color, automatic brightness. Plus, all Roku Select Series TVs are loaded with Dolby Audio and are expandable up to 2.1 surround sound. Roku Plus Series TVs take things to the next level. You'll enjoy a 4k picture and HDR10+ color plus the addition of Dolby Vision and a crystal-clear QLED screen for a stunningly vivid picture. The sound on the Roku Plus Series is bigger and better, too. With Dolby Atmos and up to 4.1 surround sound expandability, it's easier than ever to fill your room with sound. The Plus series models also come with a fully rechargeable Roku Voice Remote with lost remote finder and hands-free voice controls. Be sure to stop into a Best Buy today and check out the differences for yourself!

  Answered 2 years ago by Roku Team

  
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Q: QuestionDoes this tv have blue tooth, for using wireless head phones or ear buds?

Asked 2 years ago by Wireless.

• A:Answer NO!!! And that's ridiculous. It's 2024, all TV'S have Bluetooth for easy pairing to headphones. If I would have known I could not pair Bluetooth headphones, I would have purchased a different model or brand. Disappointed

  Answered 1 year ago by LarryVerified Purchase

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Q: QuestionDoes this TV have some sort of setting that would make it turn off after a specific amount time? If so, can you tell me how to remove that? We just got this television and it turned off by itself after several hours. Otherwise defective and going back.

Asked 2 years ago by Christine.

• A:Answer Hi Christine, yet! It sounds like your TV has our auto power savings setting enabled. This setting will automatically enter your TV into a low-power mode after 15 minutes of inactivity and proceed to turn the TV off automatically after 4 hours. To disable this feature, visit the Roku TV's home screen and navigate to Settings on the right hand side. From here, choose System, Power, and disable Auto power savings. Happy Streaming!

  Answered 2 years ago by Roku Team

  
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Q: QuestionWould I be able to add Fire Stick to this TV? I currently have a SmartTV Sharp Roku and added the Firestick via HDMI connection.

Asked 2 years ago by imasiberian.

• A:Answer Absolutely! After I decided to cut my expensive cable I replaced my old TV with a 43 inch Roku tv. I added a fire sticks to it and my other TV's. Then cut off my Comcast. I was paying $245 for Comcast plus Roku and Amazon Fire. Now I pay less than $100 a month and get more content. Soooo, it's so easy that a chimp can do it and cheaper.

  Answered 2 years ago by JavaMookVerified Purchase

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Q: QuestionThis may sound stupid but I don't specifically see it in the specifications. Is this a wireless TV? In other words, can I attach it to my home wireless network?

Asked 2 years ago by DW.

• A:Answer Yes! All our Roku Select and Roku Plus series models have built-in Wi-Fi network compatibility. During the initial setup, you'll be required to connect to an internet network and have the option to choose a wireless connection. Happy Streaming!

  Answered 2 years ago by Roku Team

  
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Q: QuestionDoes this tv include a built - in web browser?

Asked 2 years ago by BOZO.

• A:Answer Hi there, the Roku platform does not provide or support a native web browser. However, you can use the screen casting feature to mirror or extend your laptop display!

  Answered 2 years ago by Roku Team

  
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Q: QuestionIs this tv wall mountable, the pictures do not show the mounting wholes.

Asked 2 years ago by Anonymous.

• A:Answer Yes it is wall mountable! I mounted it on the wall in my travel trailer. It is also big but light but I take it down and put on the bed when traveling. The trailer came with a removable TV mount. I use a Verizon 5G Home Internet Cube while camping and get more channels and movies for a rainy day or after the sun goes down. But still enjoy mostly the Special Forces TV outside. The mounting holes are at the 200 area.

  Answered 2 years ago by EchoGVerified Purchase

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Q: QuestionDoes this come with the M6 8mm screws to mount it? I'm using an existing mount and I no longer have all the screws. I can't find M6 8mm screws at any store.

Asked 2 years ago by whynotme.

• A:Answer We were in the same situation and needed to buy a $20 mounting kit from Best Buy in order to attach to our existing wall mount. They had them in stock in the store. Insignia™ - TV Wall Mount Hardware Kit - Silver Model:NS-HTBOLT1 SKU:6495572

  Answered 2 years ago by JustineVerified Purchase

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Q: QuestionMy new Roku 43R4A5R tilts forward on those V-shaped plastic legs. It takes two felt pads under the front of the feet to level it upright. Why is this happening? The screws are on securely. Is it a right side versus left side difference? Swap them?

Asked 11 months ago by Roku.

• A:Answer I figured out why. I had mounted the legs into the mounting holes located about 8 inches more toward the center. These holes were not meant for that and there was a slight rise in the plastic frame, preventing that screw from screwing the leg flush to the frame. I simply inserted a rubber washer between the frame and the leg for the back screw. Problem solved, and my legs, which are now closer, will allow me to put the TV on a small stand. This is not the intended use for these holes, but I have decided it was safe enough for me. Be advised that if you do this wrong, and your TV tips over, your warranty may not cover your loss.

  Answered 11 months ago by Anonymous

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Q: QuestionWhat is the space betweeen the two legs

Asked 1 year ago by Jo.

• A:Answer Hello Jo! The distance between the stands are 37.2"

  Answered 1 year ago by Roku Team

  
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Q: QuestionDoes the Roku tv use the ROKU ULTRA technology or something different for the tv’s ?

Asked 1 year ago by Adam.

• A:Answer Hello Adam. Roku TVs do not have the Ultra built in. While Roku TVs have the Roku platform integrated into their operating system, they don't include the hardware specifications of external Roku devices like the Roku Ultra. Roku Ultra is a separate streaming player that offers additional features and capabilities, such as enhanced processing power, 4K HDR support, and customizable remote controls. Roku TVs provide a convenient and integrated streaming experience, but they are distinct from standalone Roku streaming devices like the Roku Ultra.

  Answered 1 year ago by Roku Team

  
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Q: QuestionThis TV went on sale yesterday 8/16/23. Is it being discontinued? The nearest location with this TV from my home is 55 miles. Not available in any Best Buy store around me and also not available for delivery.

Asked 2 years ago by CliveP.

• A:Answer Hi Clive! Our new line of Roku-branded TVs were only introduced to the market earlier this year and are not being discontinued. The 43" model, in particular, is highly sought after, which may account for the limited availability in your vicinity. However, we are continuously restocking at Best Buy locations. We hope that you can get your hands on one soon! -Roku Customer Advocate

  Answered 2 years ago by Roku Team

  
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Q: QuestionCan you mount this TV on a wall instead of using the included legs? From the pictures of the rear shown here it doesn't look like it has the standard holes for mounting to a wall.

Asked 2 years ago by JoeNY.

• A:Answer Agree that the manufacture photo is deceiving, so maybe this photo will help. A 300 X 300 Vesa wall mount should not interfere with any connections, although I'm not positive of that.

  Answered 2 years ago by Hawk

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