Questions & Answers

Q: QuestionDoes this Roku device support 4K?

• A:Answer No, this Roku Streaming Stick model does not support 4K. It supports HD streaming.

Q: QuestionHow do I set up the Roku Streaming Stick?

• A:Answer Setting up the Roku Streaming Stick is quick and easy. Just power up the device, connect to the internet, and you're ready to start streaming.

Q: QuestionDoes the Roku Streaming Stick support DTS?

• A:Answer Yes, the Roku Streaming Stick supports DTS surround sound.

Q: QuestionIs this Roku device compatible with Apple HomeKit?

• A:Answer Yes, the Roku Streaming Stick is compatible with Apple HomeKit.

Q: QuestionCan I use voice control with this Roku device?

• A:Answer Yes, the Roku Streaming Stick comes with a voice remote for controlling your streaming, adjusting the volume, and more.

Q: QuestionHow is the Roku Streaming Stick powered?

• A:Answer The Roku Streaming Stick is powered directly from your TV's USB port.

Q: QuestionI have a Sharp tv that is over 15yrs old which is soon to be not compatible with Netflix. Will this streaming stick work for my tv?

Asked 2 months ago by Nettie.

• A:Answer Hello Nettie, Yes! Roku devices work on any TV with an HDMI port and turns your TV in to a Roku TV. Roku TVs always update and will never stop you from accessing your favorite apps due to not updating.

  Answered 2 months ago by Roku Support

  
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Q: QuestionIs the Roku streaming device compatible with a Samsung TV

Asked 9 months ago by GeeGee.

• A:Answer Hello GeeGee, Yes! Roku devices work on any TV with an HDMI port.

  Answered 9 months ago by Roku Support

  
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Q: Questionhow exactly does roku work?

Asked 11 months ago by Anonymous.

• A:Answer Roku devices work in turning your TV into a smart TV. Through WiFi you're able to stream your favorite movies and TV shows through various streaming services such as Netflix, Hulu, Disney, etc (require subscriptions) or get free content from our award winning app the Roku Channel which has 500+ free live TV channels for you to choose from.

  Answered 11 months ago by Roku Support

  
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Q: QuestionIs there a monthly subscription fee

Asked 5 months ago by Bob.

• A:Answer Hello Bob, There is no monthly subscription or fee to use Roku, all you have to do is buy the device and stream away. There tons of free content on Roku like The Roku Channel that offers 500+ free live TV channels. Apps such as Netflix, Hulu, Disney, Etc require their own subscriptions that are separate from Roku.

  Answered 5 months ago by Roku Support

  
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Q: QuestionIf the USB Port is on the back of the tv (blocked by the screen) will the stick/remote still work?

Asked 10 months ago by user.

• A:Answer Hello user, The device does not need to be seen to use the remote as it uses radio frequency to connect, the remote can be under the sheets or pointed backwards and still work.

  Answered 10 months ago by Roku Support

  
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Q: QuestionWhat is the difference between regular and long distance for roku sticks? Thank you.

Asked 2 months ago by jjk.

• A:Answer Hello jjk, the long distance refers to the long range WIFI extender offered on the Roku Streaming stick 4k which allows for a better connection to WIFI signals that are further away.

  Answered 2 months ago by Roku Support

  
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Q: QuestionHello. Will the roku remote that's included with this device have the ability to control my tv volume

Asked 5 months ago by MomMom.

• A:Answer Hello Volume, yes it can power and change the volume of the TV.

  Answered 5 months ago by Roku Support

  
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Q: QuestionDo you have to have Internet?

Asked 7 months ago by Anonymous.

• A:Answer Yes, the device needs to download the apps, and you need to have internet access to stream the content from the apps you download. Netflix, HBO Go, Disney+, etc.

  Answered 7 months ago by SgilVerified Purchase

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Q: QuestionCan I use with the XPlay app?

Asked 2 days ago by tbaby.

Q: QuestionWill it support Directv app

Asked 1 week ago by Patrick.

Q: QuestionIs the remote able to turn the tv on & off?

Asked 1 week ago by David.

Q: QuestionCan I use it to bypass fire tv

Asked 1 week ago by GiGi.

• A:Answer Hello GiGi! Yes, you can absolutely use the Roku Streaming Stick to 'bypass' your existing Fire TV interface.

  Answered 1 week ago by Roku Support

  
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Q: QuestionDoes Roku get ABC, NBC, CBS?

Asked 1 week ago by Conster.

• A:Answer Hello Conster! You can either download the apps from the Roku Channel Store or you can watch live local news from your regional ABC, NBC, and CBS affiliates for free through The Roku Channel.

  Answered 1 week ago by Roku Support

  
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