Questions & Answers
- Model:
- ME16A4021AS
- |
- SKU:
- 10735097
Highly rated by customers for: Overall Performance
$271.00$271.00
Page Showing 41-60 of 131 questions
Q: QuestionMy handle broke after 10 months. Is there a replacement?
Asked by Anonymous.
- A:Answer Greetings! We are glad to answer your question about this Samsung microwave model. I have shared below the website of our authorized distributor for parts and accessories. Please visit the website to check on the availability of a compatible door handle. Samsung Parts: https://samsungparts.com/pages/supports Leo
Answered by Samsung

Q: QuestionHi. The installation instructions for the wall mounting bracket refer to holes A, B, C. On the diagram I see holes A and B. But not C. Am I missing something? Thanks for your help!
Asked by Eli.
- A:Answer Hi Eli, No, you aren't missing anything. Hole C should be located in the middle of the wall plate. I have shared the installation guide of this model below. Please visit the link and turn to page 10 to align the wall plate and its instructions. https://downloadcenter.samsung.com/content/EM/202109/20210903120631727/SMH8165_XAA_DE68_03587A_10_EN.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148131338 to help our team pull up your information. Leo
Answered by Samsung

Q: QuestionDo you have an over the range microwave with cfm of 400 or higher?
Asked by microwave.
- A:Answer Yes
Answered by user910060
Q: Questionreplacing my model SMH1816S wanted to know if this new model will fit into the bracket of the model I am replacing? Sizing is the same.
Asked by SMH1816S.
- A:Answer Hello there, Thank you for reaching out with your question about the Samsung ME16A4021AS microwave. It’s great to hear that you’re considering this model as a replacement! Yes, it can fit. To ensure a proper fit, it is important to confirm that the mounting bracket for the ME16A4021AS is compatible with your existing installation from the SMH1816S. While both models may have similar dimensions, specific mounting requirements can vary. I recommend referring to the installation manual for the ME16A4021AS, which includes detailed specifications and installation instructions. You can find the relevant information starting on page 8 of the manual: Samsung ME16A4021AS Installation Manual Should you need more assistance, please feel free to get back to us via the following options: Facebook Messenger: http://m.me/Samsungsupport Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147650480) to help our team gather your information. Have a great day. ^Charles
Answered by Samsung
Q: QuestionCan I pick up this item from Best Buy in Springfield
Asked by Moe.
- A:Answer Hi Moe, To assist you if you can pick up the microwave at the store, you can get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe
Answered by Samsung

Q: QuestionDoes microwave come with charcoal filter
Asked by Anonymous.
- A:Answer Greetings, Yes, a charcoal filter is included in the package upon purchasing this microwave model. For reference, please see page 8 of the manual link below for the included parts of the microwave. User manual https://downloadcenter.samsung.com/content/UM/202408/20240829161719830/O_01._IB_FULL_ME16A4021A_AA_MD3_EN.pdf Have a lovely day. -Kimberly
Answered by Samsung

Q: QuestionHow far apart are the two screws on the top cabinet? I am replacing an older microwave and want to check if I can reuse the same holes or will need to drill new ones. Where can I find the pdf of the top cabinet template with measurements?
Asked by rprox721.
- A:Answer Hi rprox721, Thank you for reaching out to us. We are glad to answer your inquiry. We recommend checking the link below for accurate details on the required hole distance for installing the microwave and refer to page 10. For guidelines on the complete installation process for the microwave, you may check pages 7-17. Quick guide https://downloadcenter.samsung.com/content/EM/202109/20210903121037841/ME4000R_ME19R7041FS_AA_DE68_04585A_00_EN.pdf Have a lovely day. -Kimberly
Answered by Samsung

Q: QuestionDo I need anew power cord with my new purchase? What other accessories go with this item
Asked by Anonymous.
- A:Answer No you do not unless your power outlet is different but then you need to change the outlet
Answered by MichaelB
Q: QuestionCan this be mounted under a cabinet that has less than 12 inches depth? The depth of the cabinet I want to install this is about 10-11 inches.
Asked by lily.
- A:Answer Yes lily, the max depth is limited to 12 inches deep. Please see page 7 -17 under the "MOUNTING SPACE" of the installation manual. Manual https://downloadcenter.samsung.com/content/EM/202109/20210903120631727/SMH8165_XAA_DE68_03587A_10_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147162304) to help our team gather your information. Have a great day. ^Charles
Answered by Samsung

Q: QuestionThe light that shines over the range on this microwave is very dim. It's 40 watts. Can we get a larger watt (60 watt) that will be compatible?
Asked by Patti.
- A:Answer Not sure about using 60 watt. We replaced with an LED bulb and now light is so much more brighter and white over the yellow look of regular bulb
Answered by Stuart15
Q: QuestionAre installation people going to remove my old over the range microwave to install the new one?
Asked by Doc.
- A:Answer Dear Valued BestBuy Client, To better assist you with this, don't hesitate to get in touch with our Best Buy Customer Service department at (888) 237-8289, which is available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry if their installation folks replace the older unit with the new microwave for the installation. Have a great day. ^Charles
Answered by Samsung

Q: QuestionWattage
Asked by Anonymous.
- A:Answer Hi there, The microwave's wattage is 1000 W. Please see the specs section of the product page for reference. Product page https://www.samsung.com/us/home-appliances/microwaves/over-the-range/1-6-cu--ft--over-the-range-microwave-with-auto-cook-in-stainless-steel-me16a4021as-aa/#specs Have a great day. ^Aloe
Answered by Samsung

Q: QuestionHello, I'm replacing our me18h704sfs and need to know if it will fit in the old mounting bracket. I do not want to drill new holes. Thanks for your help.
Asked by terralinda.
- A:Answer My contractor was able to use the old mounting bracket.
Answered by MariaQuan
Q: QuestionCan I pick up and have installation provided separatly
Asked by Kris.
- A:Answer Dear Valued Best Buy Client, To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your inquiry about the process of picking up the new appliance at the store and make recommendations about the installation. -Kimberly
Answered by Samsung

Q: QuestionWill it fit on the old bracket for samsung ME16h702ses without cutting any kitchen tile
Asked by Anonymous.
- A:Answer yes
Answered by ChauV
Q: QuestionDoes this model include a vent hood for the range that it sits over?
Asked by Joey.
- A:Answer Hi Joey, Yes, this Samsung microwave model is equipped with a vent as it is intended for installation over the range or cooktop. Leo
Answered by Samsung

Q: QuestionThe handle on mi e broke , almost like it wasn’t meant to be pulled… where can I get a replacement handle.
Asked by Anonymous.
- A:Answer Greetings! We understand your predicament and we are here to help you with the handle. I have shared below the website of our authorized distributor for Samsung parts and accessories. Please visit the link to find compatible handles and place an order online. https://samsungparts.com/pages/supports Leo
Answered by Samsung

Q: QuestionWill this fit a 12" deep cabinet?
Asked by Kai.
- A:Answer It is more that 12", the excess sticks out the front into open air.
Answered by MichaelC
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