Questions & Answers
- Model:
- RF18A5101S9AA
- |
- SKU:
- 6572063
Q: QuestionWhen a door is open, does the hinge mechanism cause the door to protrude out at all, so that I need more than 32 1/8 inches width? This fridge would be installed close to a wall, and I want to make sure that the door can open at least to 90 degrees.
Asked by dolanly.
- A:Answer Thanks for the responses. I went to the store to measure the doors, and I measured that they each need 1" extra clearance beyond the 32 1/8" width of the fridge to accommodate the hinge mechanism when open. But, Samsung sent a link to the manual and referred me to page 18, where the measurement I was looking for is #6 (I think). There, it says that each door hinge requires 1 1/4" clearance. In my kitchen one door will be next to the kitchen counter, and as this is a countertop depth fridge, there should be no problem with opening the door on that side. - at worst, I can move the fridge forward a little to make sure that the door on that side can open. The other side of the fridge will be next to a wall, so I will need to make sure there is 1 1/4" clearance between the fridge and the wall on that side, to enable that door to open (only 90 degrees given the configuration of the space I have, but that is enough). The space I have for the fridge is 33 7/8" wide, so I will just make it in terms of clearance (32 1/8" for the fridge + 1 1/4" to clear the door next to the wall = 33 3/8"). Close! Wish me luck!
Answered by dolanly
Q: QuestionHow do you open this fridge? Where do you put your hand?
Asked by zanderka.
- A:Answer I'm happy to help with this, zanderka! The space between the refrigerator doors and freezer drawer is indented. This creates an overhang that can be gripped similar to a door handle, but with a clean, sleek look. ^Jecca
Answered by Samsung

Q: QuestionHello Can the Wifi be turned off? I cannot have the wifi on or constantly looking to connect to the internet. I have an EMF issue.
Asked by Bob.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- A:Answer It’s not something that can be turned off. Just don’t download the SmartThings app and you’ll be fine.
Answered by Lisha517
Q: QuestionCan the ice maker be shutoff so we do not need a waterline and so we do not get the noise? >. We do not want ice or water from the fridge.
Asked by NewburyportSamsung.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- A:Answer Absolutely, mjod! Page 36 of the user manual (https://bit.ly/2RdA6NB) has step by step instructions on how to turn the ice maker off. It is important to make sure the ice maker is turned off if you are not installing a water line, as this could cause damage to the internal components. ^Jecca
Answered by Samsung

Q: QuestionDoes this refrigerator have a water filter? I can't find any information in the users manual. Thanks for your help and advice.
Asked by Tony.
- A:Answer Thanks so much for asking, Tony! This model does not use an internal water filter. However, you can install an external water filter to the water line if desired. ^Jecca
Answered by Samsung

Q: QuestionWill this refrigerator work efficiently in the garage? or so called "Garage ready". I live in Southern California and it can get very hot during summer time. Thank you!
Asked by Tim.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White
- A:Answer Thanks so much for asking, Tim! According to page 17 of the user manual (https://bit.ly/3bQbvWo) this model requires a location with a temperature range between 50 °F (10 °C) and 109 °F (43 °C). ^Jecca
Answered by Samsung

Q: QuestionWhat are the actual cubic ft. for this fridge? I have seen the same model listeded as 17.5, 18.0 and 19.0 cubic ft. Does it come in 3 different sizes?
Asked by Rose.
- A:Answer We're sorry for the confusion, Rose! Samsung has many different size refrigerators, some of which are very similar. This specific model has a 5.8 cu. ft. freezer capacity, and 11.7 cu. ft. refrigerator capacity. This makes the total capacity 17.5 cu. ft. ^Jecca
Answered by Samsung

Q: Questioncan the wheels be removed to make it less than 70" tall?
Asked by Anonymous.
- A:Answer Greetings! We appreciate your question about removing the casters to lower the overall height of this Samsung refrigerator. The wheels on this refrigerator model are not detachable as they are used for mobility and stability (leveling). Leo
Answered by Samsung

Q: QuestionIs there an alarm if the door is left open?
Asked by Keke.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- A:Answer Thanks for asking, Keke! Yes, if one or more of the doors is opened for more than 2 minutes a door alarm will sound. ^Jecca
Answered by Samsung

Q: QuestionDoes the icemaker know when to stop making ice?
Asked by MoMo.
- A:Answer It sure does, MoMo! The automatic ice maker in this model has a sensor that determines when the ice bucket is full. When the bucket is full, the ice maker will automatically pause ice production until some ice has been removed. Once the sensor has determined some ice has been removed, it will automatically begin ice production again. There is also an option to turn the ice maker on/off manually using the control panel. ^Jecca
Answered by Samsung

Q: Questionwhat is meant by WiFi as to a frig?
Asked by john.
- A:Answer You can use wifi to adjust tempature and turn ice maker on/off with phone app. Also, the app can notify you if frig door is open too long.
Answered by Namj
Q: QuestionIs there a light in the freezer compartment?
Asked by Jess.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- A:Answer Thanks so much for asking, Jess! Yes, this model has LED lighting in the freezer compartment. ^
Answered by Samsung

Q: QuestionDoes this model come in counter depth?
Asked by Anonymous.
- A:Answer Yes, it is counter depth
Answered by Anonymous
Q: QuestionIs the ice in the shape of a cube or crescent?
Asked by Anonymous.
- A:Answer Hi There. Glad that you ask what is the shape of the ice on your Samsung Refrigerator. This refrigerator model produces crescent ice. Have a great day. Melardo
Answered by Samsung

Q: QuestionWhat is the actual depth of this refrigerator? The image shows it as 28 1/8", the 'key specs' say it is 30 1/8".
Asked by JoePacific.
- A:Answer The depth is 28 1/8. I noticed that, too, as I required a minimal depth to fit.
Answered by HotinFL
Q: QuestionHow far do you have to open the fridge doors to open the crisper
Asked by T74SD.
- A:Answer Hi there, The doors should be open by 135 degrees to ensure that the crisper/drawer can move freely. The sides also require a clearance of 11 1/2 inches on each side for the doors to open to the desired angle. ^Rodel
Answered by Samsung

Q: QuestionWhere is the ice & water dispenser ???
Asked by Anonymous.
- A:Answer Hi there, This fridge model has an ice bucket but doesn't have a water dispenser because it doesn't have a water filter. Please see the "Installation" section on pages 15-16 of the user's manual for your reference. Manual https://downloadcenter.samsung.com/content/UM/202311/20231107195808543/FDR_RF5000A_DA68-04132A-04_EN_MES_CFR.pdf Have a great day. ^Aloe
Answered by Samsung

Q: QuestionWhat temperature should the refrigerator and the freezer be set at
Asked by Sunshine.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- A:Answer Sunshine, for best performance, set the freezer temperature to 0 °F (-18 °C) and the fridge temperature to 37 °F (3 °C). Have a great day. ^Charles
Answered by Samsung

Q: QuestionI connected my refrigerator doesn’t seem to be cooling what should it be set too?
Asked by Anonymous.
- A:Answer 37 fridge, 0 freezer
Answered by MaryT
Q: QuestionDo the refrigerator and freezer units stop cooling or shut down if the freezer door is left slightly ajar?
Asked by Sunshine1234.
- A:Answer Glad you asked, Sunshine1234. Let us go ahead and get you some details about the fridge. After looking into the manual for the fridge, there is no information about any feature that turns off the cooling capability of the fridge or the freezer when the door is ajar. Leaving the door ajar can cause frost from the condensation when the hot air from the outside meets the cold air within. Also, the fridge has a door alarm feature which is triggered if the fridge door or freeezer drawer. Please see the links for more details. Manual Condensation on page 51 Alarms on page 39 https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145598520) to help our team pull up your information when you message us. Have a great day. ^Charles
Answered by Samsung

Top Rated
- Black Friday Deal$1,289.99Your price for this item is $1,289.99
- Black Friday Deal$1,699.99Your price for this item is $1,699.99
- $1,299.99Your price for this item is $1,299.99$1,799.99The comparable value for this item is $1,799.99
- $1,999.99Your price for this item is $1,999.99$3,059.99The comparable value for this item is $3,059.99
- Black Friday Deal$1,199.99Your price for this item is $1,199.99
- Black Friday Deal$1,599.99Your price for this item is $1,599.99
- Black Friday Deal$1,599.99Your price for this item is $1,599.99
- Black Friday Deal$2,049.99Your price for this item is $2,049.99
- $1,299.99Your price for this item is $1,299.99$2,339.99The comparable value for this item is $2,339.99
- $1,199.99Your price for this item is $1,199.99$1,799.99The comparable value for this item is $1,799.99
- $1,399.99Your price for this item is $1,399.99$1,889.99The comparable value for this item is $1,889.99
- $1,599.99Your price for this item is $1,599.99$2,339.99The comparable value for this item is $2,339.99
- Black Friday Deal$1,799.99Your price for this item is $1,799.99
- Black Friday Deal$2,999.99Your price for this item is $2,999.99
- Black Friday Deal$1,299.99Your price for this item is $1,299.99
- Black Friday Deal$1,799.99Your price for this item is $1,799.99
- Black Friday Deal$1,999.99Your price for this item is $1,999.99
- $1,499.99Your price for this item is $1,499.99$2,399.99The comparable value for this item is $2,399.99
- Black Friday Deal$1,999.99Your price for this item is $1,999.99
- $2,499.99Your price for this item is $2,499.99$3,959.99The comparable value for this item is $3,959.99










































