A:Answer Hi there,
Let me provide you with the information you need with your microwave.
Please see pages 18 to 20 of the Using your microwave section for the exact details on how the preset button works.
https://downloadcenter.samsung.com/content/UM/202309/20230914140355282/O_ME21M706BA_ME21R706BA_ME21A706BQ_AA_EN.pdf
Should you still need support after the steps, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146661275), and it will help our team pull up your information.
^Rodel