Questions & Answers

Q: QuestionCan you transport this on it's back or its side in a car?

Asked 5 years ago by Tas.

• A:Answer Yes you can. I can fit both the front load washer and dryer in my CR-V perfectly.

  Answered 5 years ago by DidiVerified Purchase

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Q: QuestionCan this washer be stack with a dryer of a different brand (whirlpool).

Asked 6 years ago by Corky.

• A:Answer Hey Corky! We are unable to confirm compatibility with non-Samsung products. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionHello, does the washer have an option to change door swing to right?

Asked 6 years ago by Eli.

• A:Answer Hey Eli! In order to prevent possible leaks, the washer door cannot be reversed like the dryer door can. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionIs there a brand or model that opens the other way?

Asked 7 years ago by Anonymous.

• A:Answer I haven’t found one yet.... I was looking for months. I have a door to my laundry closet that needs to open and close to access the machine. If not for the door, I could accommodate a larger model. However, there were none, across multiple brands.

  Answered 6 years ago by RangeVerified Purchase

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Q: QuestionWhich dryer do I pair this with to stack?

Asked 9 years ago by Anonymous.

• A:Answer Hi, the matching dryer to use for stacking is DV22K6800EW. ^Rosi

  Answered 9 years ago by Samsung

  
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Q: QuestionMy washer keep coming up with a dc code when it goes to spin cycle. I have to keep pushing on the door hard for it to start again. Has anyone else experience this issue before?

Asked 6 months ago by Vic.

Q: QuestionHow many watts an hour while filling while draining while spinning while washing what is the minimum watts and maximum watts per hour this uses i see it is 15 amps and 120 vots normally 15 x 120 would be be 1800 watts but that is a lot

Asked 1 year ago by jeff.

Q: QuestionIs dryer vented or ventless?

Asked 1 year ago by Joey.

• A:Answer Vented

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhat is the total height once the two units are stacked? Tks

Asked 2 years ago by Anonymous.

Q: QuestionCan u hook washer up to a faucet?

Asked 2 years ago by Memphis.

• A:Answer Yes, that is how I use mine. But you need to buy the connections seperate

  Answered 2 years ago by LoriLVerified Purchase

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Q: QuestionI purchased the washer from someone so I wanted to ask where the bleach goes. I figured detergent goes first. there are three slots Thank you

Asked 2 years ago by Skullcandy.

• A:Answer Softner in the middle..liquid detergent in open slot..beach in blue slot on the end...enjoy

  Answered 2 years ago by 606loverVerified Purchase

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Q: QuestionIs the dryer vented to the ouside, or ventless?

Asked 2 years ago by Pegford.

• A:Answer Ventles

  Answered 2 years ago by user143707

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Q: QuestionWhat is the matching dryer for this item. I already have the washer but need to purchase the dryer. Thanks, Nancy

Asked 2 years ago by Anonymous.

• A:Answer Hi Nancy, We are happy that you are interested in the matching dryer. The model number of the matching dryer is DV22K6800EW/A1. You can check it on this link: https://www.samsung.com/us/home-appliances/dryers/electric/dv6800-4-0-cu-ft-capacity-electric-dryer-white-dv22k6800ew-a1/ If you have inquiries and needs further in the future, please contact us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145690983, which will help our team pull up your information. ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this need a plastic or metal pan under the washer? What exact size should the pan be? I am fitting this under a kitchen counter.

Asked 2 years ago by Greg.

• A:Answer If you are referring to one for leaking, no it does not. I have not had any leaking issues.

  Answered 2 years ago by LoriLVerified Purchase

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Q: QuestionWHERE ICAN SEE THE MANUAL THI WASHING MACHINE?

Asked 2 years ago by VINCE.

• A:Answer From where it lists OVERVIEW, SPECIFICATIONS, COMPARE SIMILAR ITEMS, REVIEWS, FROM THE MANUFACTURER. Click on " From the Manufacturer " tab, and scroll down. All the manuals are available there. I included some photos to assist you. Btw, excellent washing machine!

  Answered 2 years ago by DaddyDrewskiVerified Purchase

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Q: Questionhow can operate the washing machine if i dont have a manual?

Asked 2 years ago by vince.

• A:Answer Scan the QR code on the front to register your machine and download the pdf of the manual.

  Answered 2 years ago by pkinnkVerified Purchase

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Q: QuestionCan I place any dryer on top of this washer or does it have to be the matching dryer?

Asked 3 years ago by Anonymous.

• A:Answer Yes. You’ll have to buy the bracket.

  Answered 2 years ago by KennethM

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Q: QuestionHow large of a load does the 2.2 hold? Would it wash a king size quilt?

Asked 3 years ago by Alexa.

• A:Answer Hi Alexa, We appreciate your question about the load size the washer can hold. It's difficult to give a straight answer to your question if a king-sized quilt will be washed by the washer. As a general rule for washers, the size of the laundry is measured by weight. This washer can accommodate weights of up to 6.6 pounds. Since king-sized quilts are made by different brands, if the weight of your quilt is under 6.6 pounds, it will wash the comforter without any issues. I have shared a Samsung link that will help you understand the best laundry size for your Samsung washing machine and dryer. https://www.samsung.com/us/support/answer/ANS00080262/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144945632 and it will help our team pull up your information. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIf the closet depth is about 30 inches, will this work?

Asked 3 years ago by amh.

• A:Answer Hi amh, Great question! Yes, the closet depth of 30 inches will work. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 3 years ago by Samsung

  
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