A:AnswerI have been forced to call out service techs twice in the year I have bought my Samsung to repair your symptoms. Each time with hesitation, I was told by the service tech that Samsung was aware of this defect. The solution was to replace the Assembly Auger Motor, the Assembly Ice maker itself and the Assembly "Y" clip.
My symptoms were similar to yours. The ice maker could not maintain a constant temperature causing the ice to "re-freeze" and clog the ice maker preventing production of ice. The freezer had similar problems as if the thermostat could not maintain a constant temperature causing ice cream to melt then re-freeze and frost to form on all the items stored in the freezer.
Good luck
A:AnswerBoth LG and Samsung have a shinier black stainless steel finish where you can see some reflection. I mixed and matched these 2 brands and they worked very well together.
KitchenAid is more of a matte or flat black stainless steel and wouldn't look good with LG or Samsung.
A:AnswerHi Aanee1,
We appreciate your question about the flex functionality of the refrigerator.
To adjust the FlexZone, press the FlexZone button on the control panel of the refrigerator until you have selected the desired mode.
Please refer to pages 35 and 38 of this model's user manual I have shared below for the steps and a more detailed explanation of each mode.
https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144954144 and it will help our team pull up your information.
Leo
A:AnswerHi Max,
Thank you for asking about the wattage of the Samsung refrigerator. The energy consumption is 633 kWh/Year.
You can check it on the Samsung website under specs.
Here's the Samsung link: https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sg-aa/#specs
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840614.
^Rainly
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator if a filter is needed for the water dispenser to work and if this requires replacement. Regarding your concern, yes, a filter is needed. The filter you need to use would be HAF-QIN/EXP, HAF-QINS/EXP. After about 6 months (and typically, about 300 gallons (1200 L) of water, the Filter indicator blinks red for several seconds when you open or close the door, reminding you that the filter needs to be replaced.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sg-aa/#specs
Also, I have included your user manual for further assistance. Please go to pages 40 and 65 to 67.
https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144349490
^Camille
A:AnswerHi Emily,
I appreciate you reaching out regarding your Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator dimension. Regarding your concern here are the details.
Product Dimensions with Hinges, Handles and Door
35 3/4" W x 70" H x 29 1/4" D
Product Dimensions without Hinges and Door
35 3/4" W x 68 7/8" H x 24" D
Product Dimensions with Door without Handles
35 3/4" W x 70" H x 29 1/4" D
Shipping Dimensions
38 1/4" W x 75 3/4" H x 31 1/4" D
Net Depth with Door Handle
29 1/4"
Net Height with Hinge
70"
Net Height without Hinge
68 7/8"
Net Depth w/o Door Handle
29 1/4"
Depth without Door (in)
24"
Width
35 3/4
I am including this link as well should you wish to check for the features, benefits and specs of your product.
https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sg-aa/#specs
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144172040
^Camille
A:AnswerHonestly I get crushed ice and cube ice, sometimes the cubes might not be full but base on your concerns I don't have the same issue. Overall its a wonderful refrigerator.
A:AnswerI'm happy to help with all of this, Msilly07! Samsung now provides all of our manuals online in a downloadable format. Here is a direct link (https://bit.ly/3oxHemq) that will take you to the user manual for this model. We generally recommend allowing 24-48 hours for the refrigerator to fully cool once installed. Things such as opening the doors and adding warm or hot items to the refrigerator can delay this process as well. ^Jecca
A:AnswerHi PapaMikyl! I'm happy to report that this model does have a Sabbath mode. You can even find instructions on how and when to use this feature on page 42 of the user manual (https://bit.ly/2WIoeGs). ^Jecca
A:AnswerThe seal will always leak. Mine started leaking just days after buying. Samsung came out and replaced the whole pitcher and it begin leaking days after. It will leak as you pour a glass of water.
A:AnswerYou're in luck, Manny! Samsung refrigerators are designed to allow the doors to be removed during installation. In fact, for this model, you can find step by step instructions on how to remove the doors properly beginning on page 22 of the user manual (https://bit.ly/3o8Uhsg). To further help with this, I also have the dimensions of the refrigerator with the doors removed as 35 3/4" W x 68 7/8" H x 24" D. ^Jecca
A:AnswerI'm so glad you asked, GG! For this model, to set the temperature, tap either the "Freezer" or "Fridge" button until the desired temperature is displayed. Once the temperature is set, the display will return to showing the current internal temperature. It may take several hours for the refrigerator to reach the set temperature. However, if the refrigerator does not seem to be cooling properly, I recommend following the steps in this link: https://bit.ly/3xfVEJY. ^Jecca
