Questions & Answers

Q: QuestionAre the refrigerator shelves adjustable?

• A:Answer Yes, the refrigerator shelf style is adjustable.

Q: QuestionDoes this refrigerator have LED lighting?

• A:Answer Yes, this refrigerator is designed with bright LED lighting to illuminate the interior.

Q: QuestionDoes this refrigerator filter water?

• A:Answer Yes, this refrigerator has water filtration.

Q: QuestionDoes this refrigerator have a door alarm?

• A:Answer Yes, this refrigerator has a door alarm that alerts you if the fridge or freezer doors are left open.

Q: QuestionDoes this refrigerator have a fingerprint-resistant finish?

• A:Answer Yes, this refrigerator has a fingerprint-resistant finish.

Q: QuestionCan I control the refrigerator using my smartphone?

• A:Answer Yes, you can control the temperature and monitor this refrigerator remotely using your smartphone.

Q: QuestionCan you fit a large pizza box, 12 x 12, in the freezer?

Asked 5 years ago by CRS.

• A:Answer No

  Answered 5 years ago by SamsungVerified Purchase

  Helpful (17)Unhelpful (4)ReportAnswer this question

Q: QuestionWhere is the water filter housing in the pictures? What type of filter is used for replacement? Thank you, Chris

Asked 5 years ago by Anonymous.

• A:Answer Filter is placed in the bottom right side of the refrigerator area. Excellent placement to not take up precious space up top. Assume it's a specific filter to the Samsung but haven't checked yet.

  Answered 5 years ago by coachv

  Helpful (8)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDo the freezer and refrigerator have separate temperature controls? Can I change the temperature on one without impacting the other?

Asked 4 years ago by Jimmy.

• A:Answer Yes there are separate temperature controls. Open the refrigerator door and it’s to the right. Super simple to use just touch and temperature changes. see photograph

  Answered 4 years ago by KarenGVerified Purchase

  • 
  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan hinge covers be removed? What is their purpose (what exactly is underneath)?

Asked 5 years ago by BusyMum.

• A:Answer Hi BusyMum! The hinge covers are mainly for appearance sake. They provide a uniform look, and hide the door hinges. On the dispenser side, it also covers the wiring for the dispenser and helps to prevent wear and damage to the wiring. ^Jecca

  Answered 5 years ago by Samsung

  
  Helpful (9)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you fit a normal large pizza box in the fridge?

Asked 4 years ago by Pizza.

• A:Answer I haven’t tried that, but the shelves are 15” deep and 17” wide. Hope that helps.

  Answered 4 years ago by CamerabugVerified Purchase

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the ice/water dispenser have a light

Asked 3 years ago by Aduk8.

• A:Answer No, there is no light on the water dispenser.

  Answered 3 years ago by MysamsunghendersonVerified Purchase

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat shape of ice does this model make? The half-moon crescent type or the newer style of squarish type? Thank you for your input!

Asked 5 years ago by Hope.

• A:Answer Small, squarish size with rounded backside. About the size of snickers mini candy.

  Answered 5 years ago by AnonymousVerified Purchase

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIt looks like the shelves are fixed in place. Can they be adjusted? Is it possible to add an additional shelf?

Asked 4 years ago by Anonymous.

• A:Answer Hi, You are correct. The shelves are removable but the positions are fixed. Not equipped for additional shelves...

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionThe depth with handle should be different from without handle. The info shown in the website are the same. It is weird. Please help to clarify. Thanks.

Asked 5 years ago by Glory.

• A:Answer The depth with and without the handle ARE the same because the handle is built into the door in a way that does not stick out. The problem is the Ice Maker does stick out and adds another inch to the depth making maximum depth at 29 5/8 inches

  Answered 5 years ago by George

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhy is the water dispenser "spout" so far forward? It totally misses any glass you put in there. I have to hold the glass toward the front and press the back of the dispenser with my hand in order to aim for the glass.

Asked 4 years ago by ConAllan.

• A:Answer I had this exact problem. I tried filling up a water bottle and it spilled all over. Have to hold my hand behind the bottle to press on the dispenser pad so it goes in the bottle/doesn't spill. Great fridge overall but truly this is a poor design element. Every glass has to press against the dispenser pad on the back so why not locate the nozzle closer to the pad? That way it would accommodate all sizes. Just dumb...

  Answered 4 years ago by EW2106

  Helpful (11)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWhen changing the water filter, is there a valve in the FRONT of the fridge to turn off the water? Or do I have to pull the fridge out and turn off the water from the rear every time I need to change the filter?

Asked 4 years ago by Skuke.

• A:Answer I looked it up online, it automatically stops the water flow when you remove the filter. In fact you can run it without the filter, For those of us that have our own filter systems.

  Answered 4 years ago by RS22T5201Verified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this come with a water line, or is it sold separately?

Asked 5 years ago by TEE.

• A:Answer sold separately. If you have an existing line, the new piece to the frig was under $20 if I recall.

  Answered 5 years ago by HopCVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: Questionwhat is the energy rating of this refrigerator

Asked 3 years ago by bet.

• A:Answer Hi bet, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black stainless steel. This refrigerator is Energy Star Certified and its energy consumption 640kWh/year. Your reference number: 1144374254 Leo

  Answered 3 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)