Questions & Answers

Name: Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless Steel
Brand: Samsung
SKU: 4930900
Price: 3419.99 USD
Rating: 4.5 (1031 reviews)

Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless Steel

Model:: RF28K9380SR; |
SKU:: 4930900

User rating, 4.5 out of 5 stars with 1031 reviews.

Highly rated by customers for:

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Page Showing 61-75 of 75 questions

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QuestionWidth with doors open?
Asked 9 years ago by Brad.
- Answer Hi Brad, Thank you for reaching out and we hope you are in good health. The width (from back of refrigerator till tip of the open door) with doors open is 49" (1245 mm). I have included the manual for the refrigerator. Please click on the link below and turn to page 27-28 for the full measurements. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144200440 Leo
  Answered 3 years ago by Samsung
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QuestionCan I get it in white
Asked 9 years ago by Juju.
- Answer Hi Juju, this model only comes in silver and black stainless steel. ^Rosi
  Answered 9 years ago by Samsung
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QuestionDoes this have child lock provision ?
Asked 9 years ago by srm777.
- Answer Yes, the child lock feature locks the display panel and dispenser buttons.
  Answered 9 years ago by CommunityAnswer
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QuestionHas Samsung corrected the problem with their ice makers? Previous postings and a recent class action suit again Samsung for faulty ice makers causes me concern. Are they still installing the same faulty ice makers in the refrigerators?
Asked 5 years ago by BIGRED.
- Answer I 'm not able to get my Samsung on the service list from Best BUY
  Answered 5 years ago by icemama
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QuestionIs the ice maker in the newer made refrigerators also having problems? I bought this same refrigerator in 2015. The ice maker has needed repaired going on four times. Love the look and how it functions. Just don’t want to buy another refrigerator with the
Asked 6 years ago by Pepper.
- Answer With a construction delay, we haven't even unpacked it. I can wait to try the ice maker out, because my daughter and I love ice cold water.
  Answered 6 years ago by frevr
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QuestionA red filter alarm came on it's wanting me to reset the filter. How do I do that?
Asked 7 years ago by adam.
- Answer Hello adam, to reset the filter icon, you would hold down the crushed ice button for about 3-5 seconds. ^Britt
  Answered 7 years ago by Samsung
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QuestionI just had my refrigerator installed, and it appears that the water dispenser is leaking despite that fact that it's new and I haven't even used it yet. Is that normal for a newly installed refrigerator, or should I get ready to call for service?
Asked 8 years ago by Ryan.
- Answer Hi Ryan, Thank you for reaching out and we hope you are in good health. We are saddened to know that your water dispenser is leaking. This is not the experience we want for our customers, especially with a newly installed refrigerator. I have included below a link to resolve the concern with your water dispenser in your refrigerator. Please click on the link and follow through the steps. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144267262 Leo
  Answered 3 years ago by Samsung
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QuestionHow many gallons of milk can be stored in the refrigerator? Husband and boys go through milk quickly, so I'm constantly purchasing at least 3 gallons at a time
Asked 9 years ago by dlphnlvr111.
- Answer I usually put one on the door and will put 2 more lying on its side towards the back. I never had a problem with the container leaking
  Answered 7 years ago by Santana
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QuestionHow much space, depth, width, do I need to allow on the sides for a built in. I am going to have cabinets beside the refrigerator and rock surrounding the cabinets and refrigerator.
Asked 9 years ago by KC.
- Answer 38" Width and 38" Depth.
  Answered 8 years ago by gudkid
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QuestionDo they have it in smaller Size?
Asked 9 years ago by Yoly.
- Answer Hi Yoly, this refrigerator only comes in this size, but we do offer smaller models. ^Rosi
  Answered 9 years ago by Samsung
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QuestionDoes child lock when turned on locks the door as well ?
Asked 9 years ago by srm777.
- Answer Hello srm777, Thank you for reaching out and letting us know about your inquiry if the child lock locks the door when turned on. We understand that this may be essential for you. We're here to help. As per checking, this Samsung refrigerator has a Control Lock feature. Its main functionality prevents accidental manipulation; you need to press and hold Control Lock for 3 seconds. It will disable all controls with the indicator (lock) on it. To deactivate, press and hold again for 3 seconds. Will enable the control buttons as usual. For reference, you may refer to the link below for the user manual containing additional information about the Control Lock feature. See page 35. https://downloadcenter.samsung.com/content/UM/201705/20170511145930225/DA68-03378H-01_MANUAL_USERS_EN.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144213559 -Angelica
  Answered 3 years ago by Samsung
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QuestionI just purchased this refrigerator and expect delivery on 2/6/18. The door to my house is exactly 31”. I know they will have to remove the refrigerator doors. Manual says unit is 29 3/8”... What is the depth of the unit including the hinges?
Asked 7 years ago by Dimensions.
- Answer Hey Dimensions! The product depth with hinges, handles and door is 34 1/4. ^Penny
  Answered 7 years ago by Samsung
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QuestionHow much clearance do you need around the refrigerator
Asked 9 years ago by J9792268.
- Answer Hi J9792268, you can find the exact clearance specifications at http://bit.ly/2blp7HC starting on page 26 of the user manual. ^Rosi
  Answered 9 years ago by Samsung
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QuestionWill a frozen pizza (in the package) fit flat in the freezer?
Asked 9 years ago by Summer.
- Answer The width of the each side of the freezer is almost 15" across, so it depends on the size of the pizza box - you might need to tilt it.
  Answered 9 years ago by Anonymous
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QuestionWill magnets stick to this refrigerator?
Asked 7 years ago by Meghan.
- Answer Mine was just delivered. Magnets (including rare earth) will not stick to the front, but will to the side. I have the fingerprint resistant stainless steel.
  Answered 7 years ago by DDDjr
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Showing 61-75 of 75 questions

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Questions & Answers

Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Stainless Steel

Q: QuestionWidth with doors open?

Q: QuestionCan I get it in white

Q: QuestionDoes this have child lock provision ?

Q: QuestionHas Samsung corrected the problem with their ice makers? Previous postings and a recent class action suit again Samsung for faulty ice makers causes me concern. Are they still installing the same faulty ice makers in the refrigerators?

Q: QuestionIs the ice maker in the newer made refrigerators also having problems? I bought this same refrigerator in 2015. The ice maker has needed repaired going on four times. Love the look and how it functions. Just don’t want to buy another refrigerator with the

Q: QuestionA red filter alarm came on it's wanting me to reset the filter. How do I do that?

Q: QuestionI just had my refrigerator installed, and it appears that the water dispenser is leaking despite that fact that it's new and I haven't even used it yet. Is that normal for a newly installed refrigerator, or should I get ready to call for service?

Q: QuestionHow many gallons of milk can be stored in the refrigerator? Husband and boys go through milk quickly, so I'm constantly purchasing at least 3 gallons at a time

Q: QuestionHow much space, depth, width, do I need to allow on the sides for a built in. I am going to have cabinets beside the refrigerator and rock surrounding the cabinets and refrigerator.

Q: QuestionDo they have it in smaller Size?

Q: QuestionDoes child lock when turned on locks the door as well ?

Q: QuestionI just purchased this refrigerator and expect delivery on 2/6/18. The door to my house is exactly 31”. I know they will have to remove the refrigerator doors. Manual says unit is 29 3/8”... What is the depth of the unit including the hinges?

Q: QuestionHow much clearance do you need around the refrigerator

Q: QuestionWill a frozen pizza (in the package) fit flat in the freezer?

Q: QuestionWill magnets stick to this refrigerator?

Most-viewed items

QuestionWidth with doors open?

QuestionCan I get it in white

QuestionDoes this have child lock provision ?

QuestionHas Samsung corrected the problem with their ice makers? Previous postings and a recent class action suit again Samsung for faulty ice makers causes me concern. Are they still installing the same faulty ice makers in the refrigerators?

QuestionIs the ice maker in the newer made refrigerators also having problems? I bought this same refrigerator in 2015. The ice maker has needed repaired going on four times. Love the look and how it functions. Just don’t want to buy another refrigerator with the

QuestionA red filter alarm came on it's wanting me to reset the filter. How do I do that?

QuestionI just had my refrigerator installed, and it appears that the water dispenser is leaking despite that fact that it's new and I haven't even used it yet. Is that normal for a newly installed refrigerator, or should I get ready to call for service?

QuestionHow many gallons of milk can be stored in the refrigerator? Husband and boys go through milk quickly, so I'm constantly purchasing at least 3 gallons at a time

QuestionHow much space, depth, width, do I need to allow on the sides for a built in. I am going to have cabinets beside the refrigerator and rock surrounding the cabinets and refrigerator.

QuestionDo they have it in smaller Size?

QuestionDoes child lock when turned on locks the door as well ?

QuestionI just purchased this refrigerator and expect delivery on 2/6/18. The door to my house is exactly 31”. I know they will have to remove the refrigerator doors. Manual says unit is 29 3/8”... What is the depth of the unit including the hinges?

QuestionHow much clearance do you need around the refrigerator

QuestionWill a frozen pizza (in the package) fit flat in the freezer?

QuestionWill magnets stick to this refrigerator?