Questions & Answers

Name: Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer - Black
Brand: Samsung
SKU: 5754514
Price: 94.99 USD
Rating: 4.3 (2801 reviews)

Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer - Black

Model:: HW-M550/ZA; |
SKU:: 5754514

User rating, 4.3 out of 5 stars with 2801 reviews.

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QuestionGetting v min sound from Sub. Installed latest firm ware; sub vol, bass and equalizer bass are max; disconnected & relinked. Streaming via Aux and Bluetooth. Samsung suggests returning to Best Buy or mailing sub. Trying to make it work. Any reco pls?
Asked 7 years ago by JaCC.
- Answer Hi JaCC, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
  Answered 7 years ago by Samsung
  Answer this question
QuestionI have a voice that announces every time the volume or TV channel is changed. How do I silence it?
Asked 7 years ago by Arthur.
- Answer Hi Arthur, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
  Answered 7 years ago by Samsung
  Answer this question
QuestionI recently purchased the a Samsung mu9000 tv and was wondering if this soundbar system will be compatible with my tv and also if it will be compatible if i were to add the bundled rear wireless speakers as well?
Asked 7 years ago by Anonymous.
- Answer Hello, this unit has Bluetooth, 1 Audio input, 1 Optical input, and 1 HDMI input for connectivity. ^Britt
  Answered 7 years ago by Samsung
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QuestionMy Samsung Series 5 HW-M550 soundbar won't store in my Series 7 7100TV so I can enable a new device. Optical cable is hooked up went through all the steps in the settings but when I reach audio device list there's "no device stored." Solution?
Asked 7 years ago by MikeJ.
- Answer Hello MikeJ, we understand the issue you are having with the Soundbar. Please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Britt
  Answered 7 years ago by Samsung
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QuestionI bought the Samsung hw-m550 soundbar with subwoofer as it had great bass and sounded excellent in the store. I hooked it up at home and there is hardly any bass. Blue light show's it's paired and working. Any suggestions? Very different then at store.
Asked 7 years ago by Anonymous.
- Answer I had the same problem. Took it back and bought the Samsung 3.1 at Sam's Club. That one has a different sub and works great!
  Answered 7 years ago by Cindy
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QuestionAre you able to pair wireless headphones to this sound bar to listen to the tv with the headphones?
Asked 7 years ago by Dana.
- Answer Hello Dana, this unit does have Bluetooth capabilities. ^Rosi
  Answered 7 years ago by Anonymous
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QuestionInstalled this sound bar to work with my Sony Bravia 4K TV that I purchased late in 2016. Everything works great except it seems I did something setting in this up so now I cannot get Netflix. I got it before and other internet programming works. Help?
Asked 8 years ago by musicman.
- Answer this sound bar will not work if the content is 4k format. not a lot of stuff is 4k yet.
  Answered 8 years ago by Theo
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QuestionHow long is this sound bar on sale
Asked 8 years ago by Marine67.
- Answer Fits across bottom of 46 inch Samsung flat screen approx 47 inches
  Answered 8 years ago by John
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QuestionI want to use this soundbar between a new 8000 series 4K HDR TV and a new UBD-K8500 4K Blu-Ray player. The question is, does the soundbar support ARC and will it pass-through 4K HDR?
Asked 8 years ago by Dan.
- Answer I cannot get the ARC to play 4K at all. This sounbar does not support 4K. You must use optical cable to get audio and use your TV for 4K viewing (and not rely on the ARC of this soundbar).
  Answered 5 years ago by Monty
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QuestionDO I HAVE TO BUY ANOTHER BRACKET TO HANG THIS BAR FROM THE BOTTOM A SAMSUNG TV 50" UN50MU6300FXZA......IF YES PART # PLEASE !! THANKS
Asked 7 years ago by DP.
- Answer Sound Bar comes with 2 brackets to mount on wall.
  Answered 7 years ago by shipyarder
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QuestionWHAT IS THE BEST SETTINGS FOR BASS AND TREBLE ON THER SOUND BAR
Asked 7 years ago by MONK.
- Answer I have a hw 355 Samsung sound bar what is the best settings for the bass treble and sub woofer
  Answered 7 years ago by andrew
  Answer this question

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Questions & Answers

Samsung - 3.1-Channel Soundbar System with 7" Wireless Subwoofer - Black

Q: QuestionGetting v min sound from Sub. Installed latest firm ware; sub vol, bass and equalizer bass are max; disconnected & relinked. Streaming via Aux and Bluetooth. Samsung suggests returning to Best Buy or mailing sub. Trying to make it work. Any reco pls?

Q: QuestionI have a voice that announces every time the volume or TV channel is changed. How do I silence it?

Q: QuestionI recently purchased the a Samsung mu9000 tv and was wondering if this soundbar system will be compatible with my tv and also if it will be compatible if i were to add the bundled rear wireless speakers as well?

Q: QuestionMy Samsung Series 5 HW-M550 soundbar won't store in my Series 7 7100TV so I can enable a new device. Optical cable is hooked up went through all the steps in the settings but when I reach audio device list there's "no device stored." Solution?

Q: QuestionI bought the Samsung hw-m550 soundbar with subwoofer as it had great bass and sounded excellent in the store. I hooked it up at home and there is hardly any bass. Blue light show's it's paired and working. Any suggestions? Very different then at store.

Q: QuestionAre you able to pair wireless headphones to this sound bar to listen to the tv with the headphones?

Q: QuestionInstalled this sound bar to work with my Sony Bravia 4K TV that I purchased late in 2016. Everything works great except it seems I did something setting in this up so now I cannot get Netflix. I got it before and other internet programming works. Help?

Q: QuestionHow long is this sound bar on sale

Q: QuestionI want to use this soundbar between a new 8000 series 4K HDR TV and a new UBD-K8500 4K Blu-Ray player. The question is, does the soundbar support ARC and will it pass-through 4K HDR?

Q: QuestionDO I HAVE TO BUY ANOTHER BRACKET TO HANG THIS BAR FROM THE BOTTOM A SAMSUNG TV 50" UN50MU6300FXZA......IF YES PART # PLEASE !! THANKS

Q: QuestionWHAT IS THE BEST SETTINGS FOR BASS AND TREBLE ON THER SOUND BAR

QuestionGetting v min sound from Sub. Installed latest firm ware; sub vol, bass and equalizer bass are max; disconnected & relinked. Streaming via Aux and Bluetooth. Samsung suggests returning to Best Buy or mailing sub. Trying to make it work. Any reco pls?

QuestionI have a voice that announces every time the volume or TV channel is changed. How do I silence it?

QuestionI recently purchased the a Samsung mu9000 tv and was wondering if this soundbar system will be compatible with my tv and also if it will be compatible if i were to add the bundled rear wireless speakers as well?

QuestionMy Samsung Series 5 HW-M550 soundbar won't store in my Series 7 7100TV so I can enable a new device. Optical cable is hooked up went through all the steps in the settings but when I reach audio device list there's "no device stored." Solution?

QuestionI bought the Samsung hw-m550 soundbar with subwoofer as it had great bass and sounded excellent in the store. I hooked it up at home and there is hardly any bass. Blue light show's it's paired and working. Any suggestions? Very different then at store.

QuestionAre you able to pair wireless headphones to this sound bar to listen to the tv with the headphones?

QuestionInstalled this sound bar to work with my Sony Bravia 4K TV that I purchased late in 2016. Everything works great except it seems I did something setting in this up so now I cannot get Netflix. I got it before and other internet programming works. Help?

QuestionHow long is this sound bar on sale

QuestionI want to use this soundbar between a new 8000 series 4K HDR TV and a new UBD-K8500 4K Blu-Ray player. The question is, does the soundbar support ARC and will it pass-through 4K HDR?

QuestionDO I HAVE TO BUY ANOTHER BRACKET TO HANG THIS BAR FROM THE BOTTOM A SAMSUNG TV 50" UN50MU6300FXZA......IF YES PART # PLEASE !! THANKS

QuestionWHAT IS THE BEST SETTINGS FOR BASS AND TREBLE ON THER SOUND BAR