“Not enough water on the normal cycle. I have only had this washer for 2 days. However I have noticed that when using the normal cycle it doesnt put anywhere near enough water in the tud to touch the clothes. I watched for about 10 minutes to see if it was gonna move the clothes around to get them clean with only a little bit of water and it did not. I have to run it on the heavy duty cycle so the clothes have plenty of water to move and clean.. I was wondering if you could tell me if this is normal?”
Answer This Question
1-1 of 1 Answer
The WA422PRHDWR, like other high efficiency (HE) top load washers, is not designed to submerge clothes in water, but rather to circulate the clothes through the water and the water back over the clothes. This is made possible by the pulsator which creates a "blossoming" action as it tumbles the clothes. In addition, Samsung's HE top loaders use weight sensors to help determine how much water to add to the wash and the amount of water ranges from about 18-25 gallons, depending on which wash cycle is selected. To ensure your new washer is using the right amount of water, check the inlet hose screens on the back of the washer for blockage, and make sure the hoses are not bent or kinked, the water valves are turned on all the way, and your home's water pressure is at the recommended 20-116 psi. If the pressure or water level are not sufficient, your washer is designed to display an "nF" or no fill error code on the display to alert you to check the above factors. Thank you, Ms. Samsung
Sorry, there was a problem. Please try again later.