A:AnswerI would think that you could hook it up in the kitchen, as long as you have the right size water outlet for the hoses and the space to install.
As for the dryer, yes it does need to be vented. They also make dryers that dont require such vent.
A:AnswerHello Rosco811! Yes, this unit will sit on a pedestal. The pedestal model number for this unit is WE402NW/A3.
Thank you for being the very best part of Samsung. ^Nic
A:AnswerGreat question, Josh! In order to stack a dryer on top of this washer you will need stacking kit model SKK-8K. This means that the dryer will also need to be compatible with this stacking kit. If you'd like to leave another question with the dryer model number, I would be happy to look it up for you. ^Jecca
A:AnswerHi there! I can definitely understand the concern here. It sounds like you've covered the majority of the troubleshooting steps already. However, I'd like to provide this link (https://bit.ly/3hVQ60g) to walk you through the last few. Primarily, you'll need to check the drain hose and the drain pump filter. If those last couple steps do not resolve the odor you're smelling, we would like you to contact us directly for further assistance. You can reference ticket number 1143503372, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerI'm so sorry for the confusion, BFerrarese! This model does not have the option to connect to the internet. It does have the Smart Care feature that allows you to use a smart phone to diagnose error codes on the washer. However, we do have some models with a Smart Control feature that do connect to wi-fi. For the models with the Smart Control feature, all standard wash options can be used without an internet connection, but any additional smart features would require an internet connection to function. ^Jecca
A:AnswerHi there Jody! I'm happy to help with this. There are actually a few things that could cause the washer door to lock. But not to worry, this link (https://bit.ly/3zSGID1) can walk you through how to check each of the possible causes, and how to resolve them. ^Jecca
A:AnswerYes delivery is included In final price. However installation depends on what type of dryer as the electric dryers are cheaper and costs less to be installed than the gas dryers.
A:AnswerGreat question, MasterEL! This model does have an ATC (Auto Temperature Control) feature that enables the washer to control water temperatures in each washing cycle using the internal thermistor. You can read all about this feature on page 38 of the user manual (https://bit.ly/2Shxe34). ^Jecca
A:AnswerThanks so much for asking! This model does not actually have the ability to connect to the internet. It does however have the Smart Care feature that allows users to use a smart phone to diagnose any error codes that may appear on the washer. The Smart Care feature does not require the washer to be connected to the internet, however the smart phone used will need access to the internet in order to function. ^Jecca
A:AnswerExcellent question, Devika! First, I'm providing this link (https://bit.ly/2RYS3A6) to the user manual for this model. Page 15 has a list of what's included with the washer, and page 16 has what you'll need that is not included. ^Jecca
A:AnswerTo answer this question I have to get the answer about the delivery of my gas dryer which I bought together and I have not get it after a month.
A:AnswerThanks so much for asking! This specific model washer does not have the Smart Control feature. However, for the models that do offer this feature, you will just need to download the SmartThings app, which is available on both Android and iOS devices. ^Jecca
A:AnswerNot to worry, Laure, we're here to help! First, I have this link (https://bit.ly/3zcDw4E) that has some great information on what to do if the washer is making abnormal noises. But if that still doesn't resolve your issue, just reach out to us for some more help. You can reference ticket number 1143397474, and contact us directly through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerYes one year, but you have 15 days return policy with best buy if you just bought it or 30 days off you're elite member. Also I won't recommend this product. I rather take the non steam one. There is so less water even after increasing the water level and many times there are small drops leak by the door.i got one replaced and second has same issue .
