Questions & Answers

Q: QuestionAre there multiple temperature settings available on this washer?

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Yes, this washer has five temperature levels for washing clothes.

Q: QuestionAre there a number of wash and rinse cycles?

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Yes, there are 10 wash and rinse cycles.

Q: QuestionCan I control this washer with an app?

• A:Answer Yes, you can control this washer with an app.

Q: QuestionDoes this washer have a delay start option?

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Yes, this washer has a delay start option.

Q: QuestionDoes this washer have a time-remaining display?

• A:Answer Yes, this washer has a time-remaining display.

Q: QuestionDoes this washer have an internal water heater?

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White

• A:Answer Yes, this washer has an internal water heater.

Q: QuestionDoes this washer have a steam function for cleaning?

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White

• A:Answer Yes, this washer has a steam function.

Q: QuestionCan a king size comforter fit in this washer?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Yes, but nothing else, just the comforter.

  Answered 5 years ago by MamafreenVerified Purchase

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Q: Questionare they stackable

Asked 5 years ago by denise.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Hi there, I can answer that for you. Our Samsung Front Load Washers all have the option to stack. If you stack, you will need to also purchase a staking kit to secure the two units together. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionI rec'd my washer yesterday, 12/5. Did my 1st medium load, while the machine was spinning, the whole washer was shaking heavily....I had a few things on top and they were thrown off the machine. I thought it had a vibration protection. Why???????

Asked 5 years ago by MaryB.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Hi MaryB! Since your washer was just installed, checking for the shipping bolts would be my recommended first step. This link (https://bit.ly/2SZYaB3) can walk you through how to do this, as well as how to check any of the other possible causes for the shaking you're experiencing. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I add a garment mid cycle?

Asked 5 years ago by Donfar7.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Hi there, You can add clothes midway through the cycle but it will take time. You will have to pause the cycle and wait until the drum is not moving. The door will then unlock and you will be able to add garments. The unit will weight sense again and determine if it needs more water then continue the cycle. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionI just got this washer..my question is when I was h with cold water my clothes come out warm is that normal or is something wrong with machine?

Asked 2 years ago by Gail.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne

• A:Answer My clothes comes out warm as well when I wash them in cold water. I don’t know if that’s normal. I need to check into that

  Answered 2 years ago by TimothyPVerified Purchase

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Q: QuestionDoes the door on this Samsung front-load automatically swing and rest wide open in everyone's way like on their old front load washers, or will the door rest near the opening, but cracked open enough allowing it to dry and not mildew?

Asked 5 years ago by Mikey63.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer I think it depends partially on the leveling of the machine, but my door will “rest” in the open position without swinging all the way open.

  Answered 5 years ago by ApplePlusVerified Purchase

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Q: QuestionDoes this come with a stacking kit? Or would I have to purchase one separately?

Asked 4 years ago by Chris.

• A:Answer It would have to be a separate purchase

  Answered 3 years ago by Nant

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Q: QuestionWhat are the outside measurements of this washer?

Asked 5 years ago by Anna.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Hi there, I can answer that for you. The dimensions of this washer are as follows: Product Height-38 3/4 inches Product Width-27 inches Product Depth-31 3/8 inches Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the warranty of the machine?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer 1 year for part and labor. 10 year for motor only

  Answered 5 years ago by Kei3

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Q: QuestionIs this dryer gas or electric?

Asked 5 years ago by GVad.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Electric

  Answered 5 years ago by JudithVerified Purchase

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Q: QuestionWhich way does the door open ?

Asked 5 years ago by Nes.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Hi Nes! If you are looking at the front of the washer, the door hinge would be to your left and the opening to your right. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionI took 1 bolt out of back of washer to be able to use more of the electrical cord to plug washer in . Put bolt back in and used washer once and vibrates like crazy. Is it possible something in side the back of washer fell off when I took the bolt out?? Th

Asked 5 years ago by Barelyused.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

• A:Answer Are you referring to the shipping bolts? Those need to be removed before using the machine. A front-load washing machine uses a suspension system to support the washtub while it agitates and spins, but the system isn't designed to withstand the strain of moving. The shipping bolts keep the tub secure during a move and reduce the amount of vibration that could damage the suspension.

  Answered 5 years ago by Anonymous

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