Questions & Answers
- Model:
- WF45B6300AW
- |
- SKU:
- 6491511
Q: QuestionCan I stack an LG dryer on top of this washer? The dryer is the same width and length as the washer. Thanks!
Asked by Greg.
- A:Answer Hello Greg, No, it is essential to stack our washer with its matching pair, as they are designed to work together with a specific stacking kit. This will ensure the unit remains undamaged and operates effectively. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148694650) to help our team pull up your information when you message us. Thank you. -Kimberly
Answered by Samsung

Q: QuestionI bought this washer and it does not fill with enough water to really get the clothes clean and get all the detergent rinsed out. How can I get it to add more water to the cycle?
Asked by Mommabear2.
- A:Answer I was worried about the same thing when I first bought my Samsung steam set but our clothes actually come out cleaner. Even blood stains come completely out. I’ve had this set since early 2022 and love it. First, you need to drastically reduce the amount of detergent you’re using. High efficiency washers only use a tiny amount. For a large load, I set my machine at normal, add an extra rinse cycle so there’s 3 rinses total, then set the soil level to 3 or 4. That gives extra water & rinses. Only use 1 oz of liquid detergent! The tray will hold 4 oz of liquid but that’s entirely too much. Small loads need 1/2 ounce and large loads need 1 oz. Powder detergent only fill the scoop to the first line and add right to the back of the drum. Detergent pods & scent beads get put right in the drum, put them in the back. With minimal detergent & extra rinses, you’ll have the cleanest clothes ever! Pretreat stains with a drop or 2 of detergent right on the stain or Zout. Citric acid rinse aids work amazing for towels and clothes. My favorite detergents are Tide with bleach powder & Persil but the Persil with the orange logo will cause a suds error. I only use 1 tablespoon of liquid Persil or the pods
Answered by mober
Q: QuestionDoes this model function correctly when paired with an on demand gas water heater? Many units pulse the water on and off, which is horrible for on demand heaters .
Asked by Johnny.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
- A:Answer Yes
Answered by YolandaS
Q: Questioncan you reverse the door so the swing is what i need
Asked by dietz.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi Dietz, No, the washer door is irreversible. Have a great day! Chrystel
Answered by Samsung

Q: QuestionWe purchased this washing machine December 23,2024. When I use it the cycle, wash and the on off lights blink the entire time it is on. Is this normal? It washes but just keeps blinking. Have never had a washing machine do this.
Asked by Answer.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
- A:Answer Ours does not blink. There is a progress bar that blinks as it progresses but the rest of the display does not blink. Sounds like you may have a bad display or control board.
Answered by rrodger9
Q: QuestionI am interested in this dryer and the matching washer. I live in a second floor condo and wondering when stacked if the combined weight would be too much for a second floor.
Asked by BA.
- A:Answer Greetings! We would love to provide insight into this Samsung washing machine model and its matching dryer models. To determine if a stacked washer and dryer would be too heavy for your second-floor condo, we need to consider a few factors: 1. Weight of the Appliances: a. WF45T6000AV: Product Weight 200 lbs. b. DVE45T6000V: Product Weight 123 lbs. c. DVG45T6000V: Product Weight 123 lbs. The combined weight of the washer and dryer model is about 323 lbs., this weight does not include the laundry and the water when the washer is in operation. We recommend consulting with a structural engineer to be sure your floor can handle the weight/load. Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148088852 to help our team pull up your information. Leo
Answered by Samsung

Q: QuestionWhat is the total height of this machine with the pedestal installed.
Asked by Mancivil.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
- A:Answer Without pedestal- 39Hx27Wx27D there are pegs underneath that you can raise it maybe an inch at most. Pedestal so separate.
Answered by CristiBshopping
Q: QuestionCan this washer perform spin only?
Asked by Angel.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
- A:Answer Yes! There is a spin cycle
Answered by WhitneyT
Q: QuestionDoes it come with free delivery and pick up old one?
Asked by Michelle.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Dear Valued BestBuy Client, To better assist you with this don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289 / available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about the coverage of their delivery service. Have a great day. ^Charles
Answered by Samsung

Q: QuestionMy Samsung washer is 13 years old recently got an error code not draining. The pump has been replaced as well as door latch. Problem still not solved. What else could it be?
Asked by Cherp042159.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
- A:Answer Did you clean the trap? Once the filter get all the hair out of it sometimes you’ll find coins in there.
Answered by CristiBshopping
Q: QuestionWill you haul away my old washer?
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Dear Valued BestBuy Client, We are here to assist you anytime. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about their haul-away services. Have a great day. -John
Answered by Samsung

Q: Questioncan you change the temperature of rinse cycles?
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
- A:Answer Yes you can change temperature
Answered by AprilM
Q: QuestionHow tall is the washer/dryer when stacked, including the stacking kit?
Asked by BMase.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hi BMase, The total height of our stacked washer and dryer is 78 1/2 inches. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147566235) to help our team pull up your information when you message us. Thank you. -Kimberly
Answered by Samsung

Q: QuestionI don't have neither use hot wáter, how I can use the washer with cold water only?
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
- A:Answer Hello there, Yes, if you do not want to use the hot water supply hose, attach the water intake cap to the hot water supply intake. When you do a wash, press Temp to select Cold. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147566097) to help our team pull up your information when you message us. Thank you. -Kimberly
Answered by Samsung

Q: QuestionHow can I schedule a load from start? I would want to start my load and set a time on the app while I’m sleeping so how can I do that?
Asked by Samsungwasher.
- A:Answer Go to your smart things app, press + on top right and create a routine. IF -> specific time you chose Then -> Start the washer
Answered by MatthewK
Q: QuestionDoes it fit the standard size platform?
Asked by Robert.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
- A:Answer Hello Robert, We appreciate you reaching out to us. We're pleased to assist. If you imply that this washer fits a normal pedestal, we propose using the compatible pedestal, WE402NP/A3, to ensure a proper fit and avoid damaging the unit. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147506212) to help our team pull up your information when you message us. Thank you. -Kimberly
Answered by Samsung

Q: QuestionHi, we need to replace our Kenmore Elite washer. Is this compatible / stackable with the Kenmore Elite dryer? Thanks.
Asked by Matt.
- A:Answer Hi Matt, No, our Samsung washing machine is designed to stack with its matching Samsung dryer. Thank you for choosing Samsung and have a great day! ^Rainly
Answered by Samsung

Q: QuestionHow far off the wall does this need to be to stack
Asked by Kat.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
- A:Answer -mine is close to 5 1/2 inches from the wall. I could go back more but I’m not strong enough to push it back in all the way. There’s a curvature on the back to pass the rollers probably another half inch in picture. I just pulled it out the other day to clean my dryer vent. I can get very close to the wall though. Probably 3.5-4 inches.
Answered by CristiBshopping
Q: QuestionWhat is the maximum height of the adjustable leveling legs?
Asked by SmallvilleFan.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
- A:Answer It's only a couple of inches. If your having difficulty getting it level. I suggest finding the highest point on the floor and shoten that leg all the way. That might give you more thread to work with on the other three legs.
Answered by MiguelS
Q: QuestionHow do I stop the washing machine from shaking too hard
Asked by Anonymous.
- A:Answer Make sure it is level. Use a level across top to adjust
Answered by DougsDryer













































