Questions & Answers

Q: QuestionIs this washer compatible with stacking kit, SK-5A? I want to use this washer with said stacking kit and old dryer, DV330AEW. Samsung website says this washer uses SKK-8K which is the same as SK-5A. Seems washer/dryer are 27".

Asked 4 years ago by Andy.

• A:Answer Thank you so much for providing that information, Andy! I was able to confirm that both this model washer, and the dryer model DV330AEW are compatible with the stacking kit now labelled SKK-8K. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionwhen stacking washer and dryer, does the washer require a separate outlet and if so, what voltage?

Asked 4 years ago by susan.

• A:Answer Standard

  Answered 3 years ago by ExcellentApplianceVerified Purchase

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Q: QuestionHow do the rebates factor into the cost of my purchase ?

Asked 4 years ago by Diamond.

Q: QuestionDoes this have sensor washing that automatically sets water level and wash time?

Asked 4 years ago by trailblazer15.

• A:Answer It sure does, trailblazer15! At the beginning of each cycle, Samsung washers go through a weight sensing cycle to determine how much water and time is needed for the current load. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat are the dimensions for this washer? Do you have compact washers and dryers

Asked 4 years ago by Huzza.

Q: QuestionWhat does the Red Key above the child look indicate on the washer control panel, it came on as I attempted to test washer with a spin only cycle

Asked 4 years ago by Chief.

• A:Answer The washer door is locked

  Answered 4 years ago by WendydVerified Purchase

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Q: QuestionI need to replace a Samsung washer model number wf45m5500aw/a5 . Which new washer is compatible to stack with a Samsung dryer model dv220aew/xaa 01. What Samsung washer would be compatible to stack under my existing dryer?

Asked 4 years ago by Argoulding.

Q: QuestionMeasurement of dryer

Asked 4 years ago by Anonymous.

• A:Answer Hi there! I can provide this link (https://bit.ly/2LaIavL) which has the washer dimensions listed in the product info section. If you would like to leave another question and provide the model number for the dryer, I would be happy to look up that information as well. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you stack two washers?

Asked 4 years ago by elite.

• A:Answer Thanks for asking, Davis! The stacking kits for Samsung models are designed to hold one dryer on top of one washer. For safety reasons, the washer must always be on the bottom. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHow high are the controls on the dryer if you stack them. I'm not very tall.

Asked 4 years ago by CLady.

• A:Answer Great question, CLady! This link (https://bit.ly/3pJWN8f) is to the user manual for this model. Page 20 has some useful diagrams with the dimensions of the washer and matching dryer stacked. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHave10 year old Samsung stack washer and dryer.Landlordis buying washer only,dryer works.Canthe old bracket be used on new washer

Asked 4 years ago by Papa.

• A:Answer I'd love to help with this, Papa! You can check SamsungParts.com or call 1-800-627-4368 for compatibility. Or, if you would prefer, you can leave another question with the model number for the stacking kit you currently have, and I would be happy to look it up for you. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI have an 11 yr old Samsung pair that looks just like this washer. Will the old dryer stack on the new washer?

Asked 4 years ago by Anonymous.

• A:Answer Thanks so much for asking! As long as the stacking kit you are using is compatible with both the washer and the dryer, you can absolutely stack the old dryer on the new washer. I would be happy to check for compatibility if you would like to leave another question with the model numbers. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionare other colors available at same price

Asked 4 years ago by Anonymous.

Q: QuestionI currently have a Samsung washer Model WF410ANW/XAA01 which I want to replace. Will the pedestal for my old washer work for this Model WF45T6000AW of Samsung washer?

Asked 4 years ago by Larry.

Q: QuestionIt says the dryer is available to be delivered in my area (55309) but not the washer. Is there any reason for that or way around it? Also, if it had to be picked up, would they still install it when delivering the washer? Thank you.

Asked 4 years ago by CHARLIIE.

• A:Answer Still waiting on washer since 11/24/2020

  Answered 4 years ago by JohnVerified Purchase

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Q: QuestionWith the depth being 31 3/8 inches, is that the actual measurement of the washer, or does that include any clearance between the back of the washer and the wall If it is actual measurement, how far from the wall does the washer need to be placed

Asked 4 years ago by PKAPLAN.

• A:Answer Hi PKAPLAN! Beginning on page 18 of the user manual (https://bit.ly/2JbYzi7) you can find several helpful diagrams that show all the required dimensions for this washer. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs the door reversible on this machine? I would like it to swing the other way

Asked 4 years ago by Jackie.

• A:Answer Hi Jackie! Unfortunately, due to the risk of possible leaks, the washer door cannot be reversed. Most Samsung dryer doors can be reversed though. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionHow high can the washer pump water?

Asked 4 years ago by Anonymous.

Q: QuestionDoes this washer and matching dryer offer pedestals?

Asked 4 years ago by Kevmo.

• A:Answer Great question, Kevmo! The pedestal model WE272NW/A3 is compatible with this washer. You can check out this link (https://bit.ly/2ULwxwo) to see a full list of all the washers and dryers this pedestal will work with. ^Jecca

  Answered 4 years ago by Samsung

  
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