Questions & Answers

Q: QuestionMounting options

Asked 1 year ago by Anonymous.

• A:Answer The wall mount type used will depend on your preference; if you prefer the mount stationary, we recommend using a fixed mount or our Slim Fit mount. If you prefer the mount to move, take a look at tilting or full motion mounts. The 43" CU7000F TV can use any type of universal wall mount with a VESA pattern of 200mm x 200mm. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the cu7000 have voice control? I was told when purchasing it did, but it seems it may not.

Asked 1 year ago by Anonymous.

• A:Answer The CU7000F does not have built-in Alexa, but it does work with Alexa-enabled devices. You can ask your Alexa device to turn on your TV, change channels, control the volume, and more. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you use a universal remote with numbers like the normal remotes if you don't like the remote this tv comes with?

Asked 1 year ago by DEM.

• A:Answer Yes. I use an older Samsung remote, it works perfectly.

  Answered 1 year ago by DrewTVerified Purchase

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Q: Questioncan i connect an antenna to this tv?

Asked 1 year ago by george.

• A:Answer YES, it works well

  Answered 1 year ago by GabeBVerified Purchase

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Q: QuestionTwo strange questions. Can the wifi be turned off? And can the smart features be turned off, disabled, or not have to be used? I own an Apple TV4K box and don't need these features. Thank you!

Asked 2 years ago by Socks.

• A:Answer I have this same setup. Wifi does not have to be used and can be left off. Connected AppleTV 4k into HDMI4, changed settings on Samsung at Power On to start on HDMI4.

  Answered 2 years ago by PyroVerified Purchase

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Q: QuestionCan you mirror the Samsung Galaxy A13 phone screen to this tv with the phone to stream Youtube to the tv ?

Asked 2 years ago by Brad.

• A:Answer Yes

  Answered 2 years ago by CarolynGVerified Purchase

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Q: QuestionCan leg be turned in so will fit better on table

Asked 2 years ago by Rich.

• A:Answer No, the legs pop into a specific position. They have to face the way they are to work correctly.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat are the measurements of the mounting holes in the back?

Asked 2 years ago by Mike555.

• A:Answer Mike555 - The 43" CU7000 has a VESA pattern of 200mm x 200mm. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionTwo questions.... Is the volume loud enough for seniors to hear and can I use my cable remote?

Asked 2 years ago by Windy.

• A:Answer Yes, its loud! Yes, you can attach your cable tv

  Answered 2 years ago by PriscilaVerified Purchase

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Q: QuestionI know this tv has an off timer. My question is: Does it have an ON TIMER? I like to set the tv to come on as my wake up alarm. If not can you recommend a comparable model with the on timer option?

Asked 2 years ago by Mutt.

• A:Answer No, mine doesn't have a one time. I tried to set up with Google home to turn on and doesn't work

  Answered 2 years ago by PriscilaVerified Purchase

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Q: QuestionTV turns on automatically. Did some research and made sure that HDMI CEC & power from mobile is turned off, yet the problem still continues. Power cord fine, anyone know how to fix this, I bought it yesterday. Logs show: cec command, image view turned on

Asked 2 years ago by JustBoughtThis.

• A:Answer Hi JustBoughtThis, So we can best assist you with step-by-step troubleshooting, call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this model have a wide viewing angle, or is it more suited for viewing directly in front of it? What 43" Samsung would you recommend for a wide viewing angle (I need a unit that will fit on a 36" wide table)? Thank you.

Asked 2 years ago by Jimmy.

• A:Answer Hi Jimmy, If you are looking for a TV with a wide-viewing angle, I recommend starting with our 55” Q70C, which features a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. If you are looking at the 43" CU7000 TV, the feet are 33.1" apart and would fit on a 36" table. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionCan I use my bluetooth wireless headphones with this tv

Asked 2 years ago by Bluetooth.

• A:Answer Yes. I used AirPods with tv

  Answered 2 years ago by AnnemarieSVerified Purchase

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Q: QuestionHow much does ia 43 inch Samsung weigh?

Asked 2 years ago by Anonymous.

• A:Answer Hi, The 43" CU7000 weighs 18.3 pounds with the stand. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionJust bought the Samsung 43 cu 7000. The picture could be sharper. How do I adjust the color and brightness?

Asked 2 years ago by Ken.

• A:Answer Hi Ken, To adjust the brightness on your TV, go to Settings > All Settings> Picture > Expert Settings. You can also adjust the picture mode by going to Home > Settings > All Settings> Picture > Picture Mode. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: Questiondoes it have an optical output

Asked 2 years ago by robert.

• A:Answer Yes. I have it paired with a Samsung cenrer channel and subwoofer.

  Answered 2 years ago by VA2CAVerified Purchase

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Q: QuestionWhat is the two small holes down at the the bottom of the TV?

Asked 2 years ago by Texans.

• A:Answer Hi Texans, The CU7000 has a removable stand that is connected at the bottom of the TV. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat are the dimensions?

Asked 2 years ago by cbreview.

• A:Answer Hi CBcook, The 43" CU7000 dimensions are 37.9" x 22" x 2.3" without the stand and 37.9" x 24.7" x 7.6" with the stand (WxHxD). ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionI bought in August 2023, a few days ago (Jan 2025) It said it needed to do a update, allowed it to do it. Since then can not connect wireless to internet, but the ROUTERS do show when you search for networks. Enter password but will not assign IP, etc.

Asked 10 months ago by John.