Questions & Answers

Q: QuestionIs ATSC tuner 1.0 or 3.0?

Asked 2 years ago by Leeah.

• A:Answer Hi Leeah, The TU690T has a built-in ATSC 1.0/ClearQAM tuner; when stepping up to the QN90C Neo QLED or S90C OLED, you’ll gain a built-in ATSC 3.0 tuner for receiving digital broadcasts. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs FUBO TV app available for this model?

Asked 2 years ago by Gabi.

• A:Answer Hi Gabi, Yes, the FUBO TV app is available for download on the TU690T TV. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI have directtv (box, not streaming) and currently stream Netflix, Peacock, Hulu, and Disney+. Can I download all of those apps and use my directtv box with this tv? My current Vizio smart tv does not offer Peacock as an app.

Asked 2 years ago by Anonymous.

• A:Answer Hi there, Yes, the Netflix, Peacock, Hulu, and Disney+ apps are available for download on the TU690T TV, plus hundreds of other apps that are available in the built-in app store. You can also utilize your DIRECTV box via HDMI cable. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat kind of picture can I expect with channels that are not 4K or UHD?

Asked 3 years ago by DaveC.

• A:Answer I have played older dvds on this tv and picture quality was very good.

  Answered 3 years ago by DebiVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you use this tv as a monitor for a computer

Asked 3 years ago by Zombie.

• A:Answer Yes, but I personally don't like the experience with this particular model

  Answered 3 years ago by VID33Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I use the tv using just a PlayStation without cable?

Asked 3 years ago by Chris.

• A:Answer Hi Chris, If you have Wi-fi, the Samsung TU690T offers hundreds of apps available for download, including Netflix, Hulu, HBO Max, and more. Not to mention it includes Samsung TV Plus, which has hundreds of free channels! You can also use your Playstation if you would prefer! ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a way to bypass the smart features, I.E. booting directly into an input rather than the home menu?

Asked 3 years ago by Stray.

• A:Answer Hi Stray, Yes, to disable the Smart Features, go to Settings> General> Smart Features> Autorun Smart Hub> Disable. If you need more help, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I receive TV signal without cable or WlFi Do I need an antenae?

Asked 3 years ago by SnackJack.

• A:Answer Hi SnackJack, The TU690T TV does come with a built-in Tuner, but you will need to purchase an external antenna to access local channels. However, Wi-Fi will allow you to connect to Samsung TV Plus, which offers hundreds of free channels. Not to mention the countless Streaming apps available for download. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill I be able to see the local 4K channels on this TV?

Asked 3 years ago by femr.

• A:Answer Hi femr, The Samsung TU690T TV has a built-in tuner, allowing you to scan for channels with an external antenna. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this TV stream Xbox games? like without owning an Xbox or any other device.

Asked 3 years ago by Jonh.

• A:Answer Hi, The Samsung Gaming Hub, which offers XBox LIVE, is not available on this TV. It is available on the QN900B, QN800B, QN95B, QN90B, and the Q60B series TVs. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I connect an oider DVD and/or VCR unit to this model? Many thanks.

Asked 3 years ago by Prairie.

• A:Answer U need purchase hdmi adapter

  Answered 3 years ago by Sissy1Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat about Hulu Live Plus? Is this a standard app, or would I have to access through Roku? Thanks.

Asked 3 years ago by Larry.

• A:Answer Hi Larry, You can access Hulu Live through your Hulu app on the TU690T. You will need to have a subscription to access it. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs Apple TV available

Asked 3 years ago by Curious26.

• A:Answer Hi Curious26, Yes, Apple TV is a pre-installed app on your TU690T TV. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this tv support 60 or 120fps?

Asked 3 years ago by Anonymous.

• A:Answer Hi, The TU690T has a Refresh Rate of 60Hz. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre you able to access the Freevee app on this model? I've heard it's only available on older models, but wanted to confirm. Thanks!

Asked 3 years ago by jdmin.

• A:Answer Hi jdmin, Yes, the Freevee app is available for download on the TU690T TV. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat apps come with this TV

Asked 3 years ago by Mac.

• A:Answer Hi Mac, The TU690T has hundreds of apps available to download from the built-in app store, including Netflix, Prime Video, Hulu, Disney+, Apple TV, VUDU, YouTube, Gallery, Apple Music, Facebook Watch, YouTube TV, tubi, and many more! ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this tv have the directv stream app ?

Asked 3 years ago by lovethisitem.

• A:Answer Hi rlozano, Yes, the DIRECTV App is available for download on the Samsung TU690T TV. Happy shopping! ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionPurchased July 2024, Jan 2025 started randomly defaulting back to TV sound. We've reset but can't seem to resolve. Samsung - 43" Class TU690T Crystal UHD 4K Smart Tizen TV and Samsung - HW-S50B 3.0 Channel S-Series All-in-one Soundbar.

Asked 11 months ago by Melissa.

Q: QuestionCan we set this tv up with our wifi system so that we can record (DVR) programs and then play them at a later time?

Asked 1 year ago by Looking.

• A:Answer Yes, we can.

  Answered 1 year ago by AlbertRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question