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  • Front. Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel.
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  • BBY Overview - Samsung Washers: Self Clean video 0 minutes 33 seconds
  • BBY Overview - Samsung Washers: Vibration Reduction video 0 minutes 45 seconds
  • BBY Overview - Samsung Washers: Super Speed video 0 minutes 40 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung Laundry & SmartThings video 1 minutes 21 seconds
  • Samsung Active Water Jet - Product Feature video 0 minutes 39 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel

Model:
WA50R5400AV/US
SKU:
6322978
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Page Showing 81-100 of 151 questions
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  • QuestionHow long does it take to wash a load of clothes?

    Asked by Fence.

    • Answer Hi Fence! Many factors determine how long a wash cycle will last, including load size, cycle and settings selected, and the water supply. ^Jecca

      Answered by Samsung

  • QuestionDoes this dryer have a Gas model, if so, what is the price difference?

    Asked by SamsungDryer.

    • Answer It’s slightly more expensive maybe by $200

      Answered by Samsungfrifge

  • QuestionWhy am I getting soap marks on my laundry after the wash? Am supposed to start the cycle and then put my laundry in after the water is done running to avoid this issue?

    Asked by TerenceF.

    • Answer I'd like to help with this, TerenceF! I recommend following the steps in this link (https://bit.ly/33ZcFve) to help ensure your clothes get as clean as possible. ^Jecca

      Answered by Samsung

  • QuestionMy wife currently puts clothes in washer then sets it to fill up with water with the lid open. The problem is she forgets to close lid and hot water gets cold by the time she goes back to start load. Will this Samsung allow her to make this same mistake?

    Asked by Doja.

    • Answer No. Nothing operated with lid open

      Answered by 78Street

  • QuestionCan you get these in stainless steel?

    Asked by Tim.

    • Answer Hi there, Tim! This model is only available in black stainless steel or white. ^Jecca

      Answered by Samsung

  • Questiondoes this machine come with a agitator

    Asked by machine.

    • Answer Hello there! This model washer does not have an agitator. ^Jecca

      Answered by Samsung

  • QuestionDoes this washer need a drain pan

    Asked by Nick.

    • Answer Hi there, I can help with that. No, Samsung Washers do not require a a drain pan. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionWhat happens if my measurements are off? Will I get charge for the service?

    Asked by Gavy.

    • Answer Dear Valued BestBuy Client, To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. Ticket number: 1144634245 ^Rainly

      Answered by Samsung

  • QuestionIs there a hand wash cycle?

    Asked by Mowat.

    • Answer Hi Mowat, Thank you for reaching us to know about the Samsung washer cycle. You can check it on pages 36 and 37. Here's a link: https://downloadcenter.samsung.com/content/UM/202005/20200506142921413/WA50R5400A_DC68-04037A-03_EN_MES.pdf. If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung! Ticket number: 1144643429 ^Rainly

      Answered by Samsung

  • QuestionHow many wash speeds does this washer have?

    Asked by Glenda.

    • Answer Hello Glenda, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about how many wash speeds this Samsung washer has. We understand that this information may be essential for you to know. We're here to help. This Samsung washer has five spin speeds which are: High, Low, Medium, Medium High, No Spin, and twelve wash cycles which are Darks, Delicates, Heavy Duty, Normal, Permanent Press, Quick Wash, Rinse + Spin, Self Clean, Whites, Activewear, Bedding/Waterproof, Spin Only. You may check pages 36-37 of the user manual to learn more about the cycle overview of this washer. https://downloadcenter.samsung.com/content/UM/202005/20200506142921413/WA50R5400A_DC68-04037A-03_EN_MES.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144348996 -Angelica

      Answered by Samsung

  • QuestionDoes this unit have an option for an agitator instead of the impeller? I am specifically looking for a top load washer with agitator that is QUIET

    Asked by USMCVetWife.

    • Answer It’s quiet to use. The machine That I have , it doesn’t have either impeller or agitator. It will fit with comforters with no pblm. You can check at Best Buy and see what looks like.

      Answered by Bluestarbear

  • QuestionIs the app required to use the dryer? or is it optional?

    Asked by TLee.

    • Answer Hello TLee, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if the app is required to use this Samsung dryer or is it optional. We understand that this information may be essential for you to know. We're here to help. As per checking, the app is one of the special features of this dryer, and it's optional. To enable the function of the Smart Care app, you must first download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only). See page 43 of the user manual for reference to know more about the Smart Care app. https://downloadcenter.samsung.com/content/UM/202005/20200506142921413/WA50R5400A_DC68-04037A-03_EN_MES.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144326566 -Angelica

      Answered by Samsung

  • QuestionIs this machine high efficiency?

    Asked by Hdn.

    • Answer Yes, it's. He

      Answered by Nate

  • QuestionIf I buy new will you Remove old washer and dryer?

    Asked by Dale.

    • Answer Hello Dale, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if we remove the old Samsung washer and dryer. We understand that this is essential for you to know. We're here to help. Per checking, installation, and removal of the old appliances depend on your agreement with the retailer where you will purchase the new product. We highly suggest getting in touch with the retailer for further information. For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144355973 -Angelica

      Answered by Samsung

  • QuestionHow do you select how much water to put on a load just in case you have a small load? Does it sense that there’s less clothes and use less water?

    Asked by Jazz.

    • Answer This washer has several pre set cycles and will also adjust the water level for the amount of laundry you put in it. ^Lo

      Answered by Samsung

  • QuestionWill this washer let me know when it is done washing through the app?

    Asked by adawa76.

    • Answer Hi there adawa76! This washer has the Smart Care feature. To learn more about this feature, you can use page 43 of the user manual (https://bit.ly/375eSFq). ^Jecca

      Answered by Samsung

  • QuestionDoes this machine come with a power cord? im buying the matching dryer and have to buy a power cord for it.

    Asked by drew.

    • Answer Hey there, drew. Yes, the cord does come with the unit. ^Lo

      Answered by Samsung

  • QuestionWhere can a buy a longer drain hose ASAP?

    Asked by Chris.

    • Answer Home Depot or Lowes sells an extension that you clamp onto the existing drain hose.

      Answered by Chax

  • QuestionI want the Samsung dryer and washer . what other parts will i need to have it installed.

    Asked by bobbie.

    • Answer bobbie, the water hoses are not included with the washing machine. Thank you for choosing Samsung! ^Lena

      Answered by Samsung

  • QuestionWill this rust out in under 3 years like my current Sansung Washer?

    Asked by 1940.

    • Answer I can't say for sure it won't rust. The important thing to remember is where the washer and dryer is kept. our last washer and dryer in Miami was kept in the garage, exposed to humidity. We had Samsungs there and they never rusted. We are in Georgia now and the new appliances are indoors. Basically keep the humidity down. don't leave wet clothes in the wash and keep up with the maintenance.

      Answered by JDELFI1173

Page 5, Showing 81-100 of 151 questions

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