Questions & Answers

Q: QuestionSo how big can a load of laundry be

Asked 7 months ago by Grammy.

This question was asked about the related product: Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel

• A:Answer Hello there, We're excited to respond to your inquiry. Let us get you the details you need. The recommended load capacity for this washer/dryer combo unit is 7 lbs. (3.0 kg) or less. Have a great day. -John

  Answered 7 months ago by Samsung

  
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Q: QuestionAre there plans to make a gas dryer version?

Asked 7 months ago by Pacific.

• A:Answer Features of the washer dryer in one

  Answered 6 months ago by Anonymous

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Q: QuestionWhat kind of power cord we need for this machine?

Asked 7 months ago by Jenny.

• A:Answer Hi Jenny, We’re happy to assist you in finding the information you need. You can use either a 3-prong or a 4-prong power cord. Please ensure the power supply cord kit is: • Specifically marked for use with a dryer • U.L. listed • Rated for a minimum of 120/240 volts, 30 amperes • Equipped with three No. 10 copper wire conductors • Terminated with either: a. Closed-loop terminals b. Open-end spade lugs with turned-up ends c. Or tinned leads Leo

  Answered 7 months ago by Samsung

  
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Q: QuestionCan the unit be turned sideways so it will fit in my laundry room? From the back wall of my laundry room to the molding on the floor where the doors close is exactly 34.5 inches

Asked 7 months ago by DavidM.

• A:Answer Are you wanting to just turn it 90 degrees to fit in the laundry room? If so, then you should be able to do it. Just make sure you can still open the door as it swings to the left. As Samsung stated, you can't turn it on its side unfortunately.

  Answered 6 months ago by Anonymous

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Q: QuestionCan the door open in either direction?

Asked 7 months ago by Robert.

• A:Answer No, Robert, the door of the washer and dryer combo is not reversible. Have a great day. ^Camille

  Answered 7 months ago by Samsung

  
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Q: QuestionCan I stack two of these in my laundry room?

Asked 8 months ago by Susie.

• A:Answer Hi Susie, No, the Samsung AI Laundry Vented Combo is not designed for stacking. This model functions as a combined washer and dryer unit, and its design does not support having another appliance placed on top of it. For safety and performance reasons, it’s recommended to install the unit as a standalone appliance. If you're looking for a stackable laundry solution, a separate washer and dryer set that’s specifically designed for stacking would be a better option. Leo

  Answered 8 months ago by Samsung

  
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Q: Questioncan this heat water for hot water cycles, with only a cold water line connection?

Asked 9 months ago by offgrid.

• A:Answer Greetings! No, the Samsung AI Vented Laundry Combo cannot heat water for hot water cycles using only a cold water line. It requires a hot water tap connection to supply hot water. The built-in water heater is designed only to help maintain the temperature of the incoming hot water—it does not heat water from a cold supply. Leo

  Answered 9 months ago by Samsung

  
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Q: QuestionIs the AI Vented Laundry Combo unit treated with microban or any other antimicrobial treatment?

Asked 9 months ago by Deanie.

• A:Answer Hi Deanie, No, this Samsung All-in-One Washer and Dryer Combo does not have Microban or any other antimicrobial treatment. However, it does feature a Drum Clean+ cycle, which helps maintain cleanliness and hygiene. For best results, it's recommended to run this cycle regularly—about once every 40 washes. Leo

  Answered 9 months ago by Samsung

  
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Q: QuestionWill this unit can be plugged in nema 10-30 240v 30a outlet?

Asked 9 months ago by Chris.

• A:Answer Hi Chris, Yes, this unit can be plugged into a NEMA 10-30 240V 30A outlet, as long as it’s an existing installation and local electrical codes allow grounding through the neutral conductor. You will need to use a compatible 3-prong dryer power cord (not included with the unit) that is UL-listed and rated for 120/240V, 30 amps. For new installations or where grounding through the neutral is not permitted, a 4-prong NEMA 14-30 outlet and cord must be used. Leo

  Answered 9 months ago by Samsung

  
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Q: QuestionCan Best Buy come to my house to check whether this will fit in my laundry room

Asked 10 months ago by Rajan.

This question was asked about the related product: Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel

• A:Answer Yes, Best Buy offers a service called site survey. They'll come out and professionally measure your space. Just talked to your local Best Buy store about it.

  Answered 8 months ago by William

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