Questions & Answers

Q: QuestionWhat is the capacity of this Samsung top load washer?

• A:Answer The Samsung top load washer has a capacity of 5.5 cubic feet. This extra-large capacity allows users to wash more clothes in a single load, saving time and effort.

Q: QuestionHow many wash cycles does this washer offer?

• A:Answer The Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash offers 12 wash cycles. These cycles include Normal, Heavy Duty, Permanent Press/Wrinkle Resistant/Wrinkle Control, Gentle/Delicates, Hand Wash, Water Temperature, Light, Pre Soak, Delay End, Super Speed, and Spin Only.

Q: QuestionWhat is the maximum spin speed of this washer?

• A:Answer The maximum spin speed of the Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash is 750 revolutions per minute (RPM). This information can be found in the product specifications section of the provided context.

Q: QuestionHow tall is this washer with the door open?

• A:Answer The height of the washer with the door open is 59 1/2 inches (1511 mm). This information can be found in the "Dimensions" section of the product description.

Q: QuestionIs there a built-in water faucet for pretreating clothes?

• A:Answer Yes, there is a built-in water faucet called Active WaterJet for pretreating clothes. You can press the Active WaterJet button to supply water and hand-wash the items before putting them in the washer.

Q: QuestionHow much electricity does this washer use annually?

• A:Answer This Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer uses approximately 120 kilowatt-hours of electricity annually.

Q: QuestionWhat is the estimated annual operating cost of this washer?

• A:Answer The estimated annual operating cost of the Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash is 17 United States dollars. This information is provided in the product specifications under the "Estimated Annual Operating Cost" section.

Q: QuestionWhat type of detergent dispenser does this washer have?

• A:Answer This Samsung washer has a two-compartment dispenser for detergent and fabric softener. The bleach compartment is located on the left side of the tub. The detergent compartment can be used for either liquid or powdered detergent.

Q: QuestionWhat material is used for the tub/drum of this washer?

• A:Answer The tub/drum of this Samsung washer is made of Anodized steel. The product specifications state that the "Tub/Drum Material: Anodized steel".

Q: QuestionWhat is the voltage requirement for this washer?

• A:Answer The voltage requirement for this Samsung washer is 120 volts. This information can be found in the "Installation requirements" section of the provided specifications.

Q: QuestionWhat is the warranty period for this washer?

• A:Answer The warranty period for parts and labor is one (1) year from the date of the original purchase. The stainless tub part (Part Only) is covered for three (3) years. The washing motor DIT (Digital Inverter Motor) motor part (Part Only) is covered for ten (10) years, and twenty (20) years limited to "U.S.-assembled" washers only.

Q: QuestionWhat type of control panel does this washer have?

• A:Answer The Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash features a Touchpad control panel. The control panel includes a digital display, cycle selector, temperature control, and various buttons for selecting options and settings.

Q: QuestionCan I control this washer remotely using a smartphone app?

• A:Answer Yes, you can control this washer remotely using a smartphone app. The washer has Wi-Fi connectivity and is compatible with the SmartThings app. You can download the SmartThings app from the Google Play Store, Apple App Store, or Samsung Galaxy Apps.

Q: QuestionIn what country is this particular washer and dryer manufactured in? Thank you

Asked 6 months ago by Buttercup.

• A:Answer Hi Buttercup, We have a manufacturing facility in Newberry, South Carolina, U.S.A. ^Rodel

  Answered 6 months ago by Samsung

  
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Q: QuestionMy old washer machine had a “precise fill” option. Where it would basically fill up with water based on the volume of clothes inside of the washing machine. Saving water by only using the necessary amount for each load. Does this washer have that option?

Asked 9 months ago by PreciseFill.

• A:Answer Hi there, Yes, this washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. Have a great day, -Ernest-

  Answered 9 months ago by Samsung

  
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Q: QuestionI have one similar to this from 2019. We keep having issues with the load being unbalanced. Has this issue been resolved with this model?

Asked 10 months ago by Balance.

• A:Answer Oh yeah it has my wife washes all of my Worth clothes zero problems on heavy duty

  Answered 10 months ago by ChristianVerified Purchase

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Q: QuestionIs it large enough to wash over sized king size comforters?

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by OJRN

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Q: QuestionWhat is the difference between a deep wash and a deep fill? How high does the water fill?

Asked 1 year ago by Deep.

• A:Answer Greetings, The deep fill and deep wash cycles are almost the same. The deep fill cycle is used if you need extra water, and the deep wash cycle will automatically adjust the optimal water for special caseloads, which require more free water than typical wash loads. Use more water for washing and rinsing. I have shared the model's user manual link below for more information about the cycles of this model on pages 36–41. https://downloadcenter.samsung.com/content/UM/202401/20240118131922029/OID67143_IB_WA7100C_EN_240110.pdf Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes anyone have this on their top floor in a drain pan? If so, what size and/or what drain pan will this fit into? A lot of them seem to have smaller inside depth dimensions compared to the depth of this unit which is just over 29 inches. Thanks

Asked 1 year ago by Craig.

• A:Answer Hi Craig, We would love to assist you with your question about this Samsung washing machine model. I have shared a Samsung link below for installing a Samsung washing machine. The link shared has a hyperlink to Amazon for drain pans. Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo

  Answered 1 year ago by Samsung

  
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